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Terrace/patio
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Down duvet, in-room safe, desk, iron/ironing board
Down duvet, in-room safe, desk, iron/ironing board

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationOtaru City General Museum Ungakan2 min walk
    Popular LocationOtaru City Art Museum5 min walk
    Popular LocationRinyu Morning Market13 min walk
    AirportSapporo (OKD-Okadama)33 min drive
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  • Grand Twin Room, Non Smoking, Canal View

    4.6/5 guest room rating

    Room amenities

    • 57 sq m
    • Canal view
    • Sleeps 11
    More detailsGrand Twin Room, Non Smoking, Canal View
  • Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Linen Service)

    Room amenities

    • 57 sq m
    • Canal view
    • Sleeps 11
    More detailsGrand Twin Room, Non Smoking, Canal View (Eco Plan - No Linen Service)
  • Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Linen Service)

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Canal view
    • Sleeps 7
    More detailsSuperior Twin Room, Non Smoking, Canal View (Eco Plan - No Linen Service)
  • Superior Twin Room, Non Smoking ใ€Includes Shiroi-Koibito Ice Cream Couponใ€‘

    Room amenities

    • Canal view
    • Sleeps 7
    More detailsSuperior Twin Room, Non Smoking ใ€Includes Shiroi-Koibito Ice Cream Couponใ€‘
  • Twin Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 5
    More detailsTwin Room, Non Smoking
  • Family Suite, Non Smoking, Canal View (Eco Plan - No Linen Service)

    Room amenities

    • 57 sq m
    • Canal view
    • Sleeps 9
    More detailsFamily Suite, Non Smoking, Canal View (Eco Plan - No Linen Service)
  • Standard Double Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsStandard Double Room, Non Smoking
  • Standard Double Room, Non Smoking ( Eco Plan - No Linen Services)

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsStandard Double Room, Non Smoking ( Eco Plan - No Linen Services)
  • Standard Twin Room, Non Smoking (Type A, Eco Plan - No Linen Services)

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsStandard Twin Room, Non Smoking (Type A, Eco Plan - No Linen Services)
  • Twin Room, Non Smoking (Eco Plan - No Linen Service)

    Room amenities

    • 25 sq m
    • Sleeps 5
    More detailsTwin Room, Non Smoking (Eco Plan - No Linen Service)
  • Twin Room, Accessible, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Canal view
    • Sleeps 5
    More detailsTwin Room, Accessible, Non Smoking
  • Standard Twin Room, Non Smoking (Type A)

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsStandard Twin Room, Non Smoking (Type A)
  • Family Suite, Non Smoking, Canal View

    4.6/5 guest room rating

    Room amenities

    • 57 sq m
    • Canal view
    • Sleeps 9
    More detailsFamily Suite, Non Smoking, Canal View
  • (NEW) Standard Semi-Double Room, No Smoking

    3.5/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    More details(NEW) Standard Semi-Double Room, No Smoking
  • Executive Room, Non Smoking, Canal View

    Room amenities

    • 57 sq m
    • Canal view
    • Sleeps 9
    More detailsExecutive Room, Non Smoking, Canal View
  • Junior Suite, Non Smoking

    5/5 guest room rating

    Room amenities

    • 39 sq m
    • Sleeps 7
    More detailsJunior Suite, Non Smoking
  • [Half Board / Crab Dinner at a sushi restaurant] Superior Twin Room, Non Smoking

    Room amenities

    • Canal view
    • Sleeps 7
    More details[Half Board / Crab Dinner at a sushi restaurant] Superior Twin Room, Non Smoking
  • Superior Twin Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Canal view
    • Sleeps 7
    More detailsSuperior Twin Room, Non Smoking
  • Junior Suite, Non Smoking (Eco Plan - No Linen Service)

    Room amenities

    • 39 sq m
    • Sleeps 7
    More detailsJunior Suite, Non Smoking (Eco Plan - No Linen Service)
  • (NEW) Standard Semi-Double Room, No Smoking, Eco Plan - No Linen Services

    Room amenities

    • 15 sq m
    • Sleeps 3
    More details(NEW) Standard Semi-Double Room, No Smoking, Eco Plan - No Linen Services
  • Twin Room, Accessible, Non Smoking (Eco Plan - No Linen Service)

    Room amenities

    • 30 sq m
    • Canal view
    • Sleeps 5
    More detailsTwin Room, Accessible, Non Smoking (Eco Plan - No Linen Service)
  • Executive Room, Non Smoking, Canal View (Eco Plan - No Linen Services)

    Room amenities

    • 57 sq m
    • Canal view
    • Sleeps 9
    More detailsExecutive Room, Non Smoking, Canal View (Eco Plan - No Linen Services)

About this area

Otaru

Located in Otaru, Hotel Nord Otaru is in the historical district and on a river. Travellers looking for local activities can try Shin Nihonkai Ferry and Otaru Tenguyama Ropeway, while those looking to experience a bit of culture can stop by Otaru Music Box Museum. Don't miss out on a visit to Otaru Aquarium. Guests appreciate the hotel's location for the sightseeing.
Visit our Otaru travel guide
Popular Location

What's nearby

  • Otaru City General Museum Ungakan - 2 min walk
  • Otaru City Art Museum - 5 min walk
  • Rinyu Morning Market - 13 min walk
  • Otaru Music Box Museum - 15 min walk
  • Tomioka Catholic Church - 19 min walk

Getting around

  • Inaho Station - 20 min drive
  • AirportSapporo (CTS-New Chitose) - 64 min drive

Restaurants

  • Where to eat
  • Sizzle โ€“ Serves breakfast and lunch.

About this property

Hotel Nord Otaru

3.5-star Riverside hotel, walk to Otaru Canal
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a meeting room and laundry facilities. All 98 rooms provide complimentary wireless Internet access, fridges and LCD TVs. Other amenities available to guests include down duvets, hairdryers and safes.
Hotel Nord Otaru offers 98 forms of air-conditioned accommodation with a safe and complimentary slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 1200 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“9:30 AM: JPY 1800 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1800 per person (approximately)
  • Self-parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Nord Otaru
Nord Otaru
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Can I cancel my reservation for free at Hotel Nord Otaru and receive a full refund?
Yes, Hotel Nord Otaru offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Nord Otaru cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Nord Otaru?
As of 29 Oct,2020, prices found for a 1-night stay for 2 adults at Hotel Nord Otaru on 16 Nov,2020 start from SG$78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Nord Otaru pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Nord Otaru?
Self-parking is available for JPY 1200 per night.
What time is check-in at Hotel Nord Otaru?
Check-in is from 3 PM to midnight.
What time is check-out at Hotel Nord Otaru?
Checkout is at 11 AM.
Where is Hotel Nord Otaru located?
Situated in the historical district, this hotel is within a 15-minute walk of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
454
4 - Good
424
3 - Okay
86
2 - Poor
15
1 - Terrible
8

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Comfy beds and room. Great location and a nice breakfast. Great spot to see canal and explore.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is easy to find and walkable distance to Sakaimachi Street and Otaru canal. The staffs are very helpful and friendly.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and good size for Japan, very good location right at the canal, good for the lantern festival.
Stayed 2 nights in Feb 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Very dated hotel with smokers near the canal.
I booked this Hotel at the last minute as I needed to stay an extra night in Otaru due to weather. The hotel is extremely worn and dated. The lobby, hallways and bar have a foul smell. I donโ€™t know if they have a dead animal in the heating system or use string cleaning products but it was gross. The space around the front desk smelled like smoke. The front desk staff said that wasnโ€™t possible as itโ€™s a non smoking hotel and maybe it was coming from the outside. My room was incredibly dated, the bed was uncomfortable and the linens terrible! I appreciated the pajamas and the spaciousness of the room but thatโ€™s it. For literally 20 dollars more I stayed at a much nicer hotel around the corner. The bar upstairs doesnโ€™t open until later in the evening. In terms of service, The bartender was the nicest person I met at the hotel. The sample appetizer and drink was nice albeit very small. When I was finally enjoying the hotel and having a cocktail at the bar, a man came in lit a cigarette and began to smoke at the bar. It was disgusting! The entire room smelled of smoke. I along with other guests were grossed out. I would have stayed to have another drink but I couldnโ€™t breathe.
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

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