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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationOtaru City General Museum Ungakan2 min walk
    Popular LocationOtaru City Art Museum5 min walk
    Popular LocationRinyu Morning Market13 min walk
    AirportSapporo (OKD-Okadama)43 min drive

Choose dates to view prices

  • Standard Twin Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsStandard Twin Room, Non Smoking
  • Standard Twin Room

    3.7/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 3
    More detailsStandard Twin Room
  • Standard Twin A, Canal View, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    More detailsStandard Twin A, Canal View, Non Smoking
  • Standard Twin B, Canal View, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 5
    More detailsStandard Twin B, Canal View, Non Smoking
  • Standard Twin B, Canal View, Smoking

    4.4/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 5
    More detailsStandard Twin B, Canal View, Smoking
  • Deluxe King, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 4
    More detailsDeluxe King, Non Smoking
  • Deluxe Twin, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 5
    More detailsDeluxe Twin, Non Smoking
  • Large Twin A, Non Smoking

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsLarge Twin A, Non Smoking
  • Large Twin B, Non Smoking

    Room amenities

    • 26 sq m
    • Sleeps 5
    More detailsLarge Twin B, Non Smoking
  • Large Twin C, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 4
    More detailsLarge Twin C, Non Smoking
  • Large Twin A, Non Smoking, Eco Plan - No Linen Services

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsLarge Twin A, Non Smoking, Eco Plan - No Linen Services
  • Large Twin B, Non Smoking, Eco Plan - No Linen Services

    Room amenities

    • 26 sq m
    • Sleeps 5
    More detailsLarge Twin B, Non Smoking, Eco Plan - No Linen Services
  • Large Twin C, Non Smoking, Eco Plan - No Linen Services

    Room amenities

    • 33 sq m
    • Sleeps 4
    More detailsLarge Twin C, Non Smoking, Eco Plan - No Linen Services
  • Standard Twin Room, Non Smoking (Eco Plan - No Linen Services)

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsStandard Twin Room, Non Smoking (Eco Plan - No Linen Services)
  • Standard Twin Room, Smoking (Eco Plan - No Linen Services)

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsStandard Twin Room, Smoking (Eco Plan - No Linen Services)
  • Deluxe King Room, Non Smoking

    Room amenities

    • 38 sq m
    • Sleeps 4
    More detailsDeluxe King Room, Non Smoking
  • Deluxe Twin Room, Non Smoking

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsDeluxe Twin Room, Non Smoking
  • Twin Room, Non Smoking, Canal View

    Room amenities

    • 21 sq m
    • Sleeps 4
    More detailsTwin Room, Non Smoking, Canal View
  • Twin Room, Non Smoking, Canal View

    Room amenities

    • 21 sq m
    • Sleeps 5
    More detailsTwin Room, Non Smoking, Canal View
  • Twin Room, Smoking, Canal View

    Room amenities

    • 21 sq m
    • Sleeps 3
    More detailsTwin Room, Smoking, Canal View
  • Comfort Twin Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsComfort Twin Room, Non Smoking
  • Superior Twin, Canal View, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsSuperior Twin, Canal View, Non Smoking
  • Deluxe Family Triple Non Smoking

    Room amenities

    • 45 sq m
    • Sleeps 4
    More detailsDeluxe Family Triple Non Smoking
  • Deluxe Twin Room, Accessible, Non Smoking

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsDeluxe Twin Room, Accessible, Non Smoking
  • Standard Twin Room (Single Use), Non Smoking

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsStandard Twin Room (Single Use), Non Smoking
  • Standard Twin Room (Single Use), Smoking

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsStandard Twin Room (Single Use), Smoking

About this area

Otaru

In the historical district, Hotel Sonia Otaru is in an area with good shopping. Kokusai Ski Resort and Kiroro Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Niseko-Shakotan-Otarukaigan Quasi-National Park and Ironaifuto Park. Otaru Music Box Museum and Otaru Kihinkan are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.
Visit our Otaru travel guide
View in a map
Popular Location

What's nearby

  • Otaru City General Museum Ungakan - 2 min walk
  • Otaru City Art Museum - 5 min walk
  • Rinyu Morning Market - 13 min walk
  • Otaru Music Box Museum - 14 min walk
  • Otaru Museum - 16 min walk

Getting around

  • Teine Station - 21 min drive
  • AirportSapporo (CTS-New Chitose) - 64 min drive

About this property

Hotel Sonia Otaru

3.5-star spa hotel, walk to Otaru Canal
A full-service spa, a restaurant and self parking are available at this hotel. WiFi in public areas is free. Additionally, spa services, a microwave in a common area and dry cleaning are on-site. All 149 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like fridges and electric kettles.
Hotel Sonia Otaru offers 149 forms of air-conditioned accommodation with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 小樽運河の湯/Otaru Unganoyu. Services include massages. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 1200 per night
  • Extended parking: JPY 1200 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1870 per person
  • 1 restaurant
  • Room service available

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Spa

  • Hot springs/mineral springs
  • Hot springs open from 3:00 PM to midnight
  • Indoor mineral hot springs (onsen)
  • Massages
  • Public bath open from 3:00 PM to midnight
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for JPY 4500.0 per night.
Cots (infant beds) are available for JPY 2100.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 15 years of age.
  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The additional mandatory fee covers a hot springs fee per guest age 15 and older.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1870 per person (approximately)
  • Self-parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Crib (infant bed) fee: JPY 2100.0 per stay
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Sonia Otaru
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Frequently asked questions

Can I cancel my reservation for free at Hotel Sonia Otaru and receive a full refund?
Yes, Hotel Sonia Otaru offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sonia Otaru cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Sonia Otaru?
As of 27 Sep,2020, prices found for a 1-night stay for 2 adults at Hotel Sonia Otaru on 25 Oct,2020 start from SG$111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Sonia Otaru pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Sonia Otaru?
Self-parking is available for JPY 1200 per night. Extended parking is available for JPY 1200 per day. Limited spots are available.
What time is check-in at Hotel Sonia Otaru?
Check-in is from 3 PM to 11 PM. After-hours check-in is not available.
What time is check-out at Hotel Sonia Otaru?
Checkout is at 11 AM.
Where is Hotel Sonia Otaru located?
Situated in the historical district, this spa hotel is steps away from Sakaimachi Street and Otaru Canal. Otaru City General Museum Ungakan and Otaru City Art Museum are also within 5 minutes.
4.2
Very good
977 reviews
5 - Excellent
413
4 - Good
405
3 - Okay
117
2 - Poor
25
1 - Terrible
17

4.2/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Hot bath is located at middle tower, But troublesome to move around
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walkable to famous place in Otaru, Good location for shuttle bus to Kiroro
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Needs 10-15 minutes walking from train station. Room's space is ok for two people and big luggages. Hot spring at 7 floor is good for traveller who needs relax bathing.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location: right in front of the canal. There are lots of restaurants and shops within walkable distance. Staffs were nice. The room was clean, comfortable, and roomy.
Stayed 1 night in Feb 2020