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Reviews of Premiere Classe Saumur

1 out of 5
Premiere Classe Saumur
ZI Ecoparc - 161, rue de l'Oreau, Saint Lambert des Levees, Saumur, Maine-et-Loire

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 587 reviews" "
Rating 8 - Good. 271 out of 587 reviews" "
Rating 6 - Okay. 120 out of 587 reviews" "
Rating 4 - Poor. 43 out of 587 reviews" "
Rating 2 - Terrible. 23 out of 587 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

sheila

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be staying here again tiny room and beds bathroom not great breakfast terrible very very basic,would not recommend
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan,2024
Thank you for your comment. We will do our best to improve future guest experience.

2/10 Terrible

Judi

Stayed 1 night in Jun 2023
Response from La réception on 8 Aug,2023
Chère madame,Nous sommes désolés que vous n'ayez pas apprécié votre séjour.Cordialement

8/10 Good

Julie

Travelled with family
Liked: Staff & service
The hotel was outdated and not clean. Although the staff was great and the breakfast was good.
Response from La réception on 7 May,2023
Bonjour madame,Merci d'avoir prit le temps de nous laisser un avis.En espérant vous revoir.A bientôt.

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and lovely staff. Both spoke English really well.
Stayed 1 night in Mar 2023
Response from reception on 12 Mar,2023
Dear Customer,Thank you for taking the time to rate your stay. See you soon

10/10 Excellent

Josie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from La réception on 30 Jan,2023
Merci beaucoup pour votre notation.Au plaisir de vous revoir.Cordialement

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good. Clean. Pleasant staff. Everything was fine.
Stayed 1 night in Jul 2022
Response from Éloïse on 9 Sept,2022
Hello,Thank you for your review, it means a lot to us.We are looking forward to seeing you again,Regards,

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and helpful staff are the star
As we were cycling, it was helpful to have a ground floor room with space for our folders. As a value property, amenities were in short supply, but breakfast was welcomed. The ventilation could be improved and the bed was hard, but everything was clean and the staff went out of their way to be helpful and welcoming.
Stayed 1 night in Sep 2021
Response from reception on 28 Sept,2021
Thank you very much. See you soon.

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean room nice staff
Staff was welcoming and assigned us our preferred room type. It was a bit noisy as we were near the stairway, but the room was clean and close to stores and restaurants.
Stayed 2 nights in Sep 2021
Response from reception on 24 Sept,2021
thank you.

10/10 Excellent

Anca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Steve-Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, and nice hotel for small budgets
Overall a pretty nice hotel. In a quiet place a bit far from the city center. Anyhow given the fact that there's a free parking place, one can visit the city by car. 1. Room. the room was clean, the bed was comfortable. The only minus is the bathroom (too small). Regarding the price/quality-ratio unbeatable.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a quiet area. Close to other amenities.
Stayed 1 night in Oct 2018

8/10 Good

Alan, St Albans, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for visiting then Ytank Museum
Basic, but close to town centre, and well-placed for visiting the tank museum. Ticks all the boxes necessary, and there is a good Intermarche and family restaurant within walking distance.
Stayed 2 nights in Sep 2018

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place
Decent location fairly close to the town centre. Would stay here again.
Stayed 1 night in Sep 2018

6/10 Okay

edwin, vancouver, canada

not close to anything. Far from city center. About 20 minute walk to train station and 15 more to city center.
Stayed 1 night in Sep 2018

6/10 Okay

Aoife, Cork

Basic but adequate
Very reasonably priced, basic accommodation. The rooms are quite small. Air con didn't work. Located outside Saumur, close to an intermarche & done restaurants.
Stayed 8 nights in Aug 2018

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting to holiday
Ok for a stay over
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal for location although noisy guests did disrupt some of the groups nights sleep and after a long days travelling it was the last thing needed all in all clean and tidy, breakfast for what it is i:e cereal and bread plus tea or coffee,orange juice was 5 euros each seems pricey? although you self serve so a revisit for seconds!
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value get what you pay for
These hotels re good value for money . Clean comfortable and somewhere to sleep for the night
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 5
Adjoining rooms for young family made huge difference.

6/10 Okay

Daryl, London

Liked: Cleanliness, staff & service
Good for the price but very basic
We found it a little difficult to find. The staff were very help and spoke good English. Given the price of the hotel we found the beds very comfortable.

6/10 Okay

christophe, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too noisy
Our room was just above the electronic check in facility, which everyone seemed to have trouble with, and in front of the external staircase, resulting in a lot of noise and disturbed sleep.

8/10 Good

Mr John, N Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cycle Loire
Good pit stop. Modern rooms and you can walk into town . Handy for supermarket

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
updated rooms
great new updated room

4/10 Poor

Caroline

Liked: Cleanliness
Disliked: Room comfort

10/10 Excellent

Robert, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Room was clean & comfortable with good facilities for disabled. Staff were friendly. Gated car parking gave confidence for security of a heavily loaded car. Access to town centre easy with sat-nav.

6/10 Okay

YAN, DUBLIN

Disliked: Staff & service
NO ENGLISH SPEAKING
NOT THAT GREAT, AND THEY CANNOT SPEAK ENGLISH, THE ROOM IS OK, BUT THE EXTENSION IS FAR AWAY TO REACH.

4/10 Poor

Bishop, Reading

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Clean but very basic accommodation
Hotel difficult to find. Very basic room and bathroom disappointing. No evening food available so had to go to nearby Supermarket area to find a restaurant.

6/10 Okay

Dougie, Cornwall

Liked: Cleanliness, staff & service
Good value night stop
A functional, no frills nightstop. Bed pillows were thin and uncomfortable. Staff were very helpful and pleasant. Good restaurant (Poivre Rouge) nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good value
excellent valuefor money

8/10 Good

DavidPT1, Chester, England.

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, though there was no warning card.
I enjoyed it.

8/10 Good

Verified traveller

Liked: Cleanliness
excellent price for the quality
basic but comfortable

8/10 Good

Nick D.

Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnight stop.
A basic hotel but all you need for an overnight stay. Close toa supermarket and the town for restaurants etc.

8/10 Good

Taras

Liked: Room comfort
Disliked: Cleanliness
Fine, but had hair on the bed
First, the location on Google Maps is completely wrong for this PC location! It took us a while to finally find it, not sure if they can fix it. The hotel was fine, although my friend found long, white hairs on the bunked bed which sort of turned us off, but everything else seemed fine. I love the system that PC has where you go to a kiosk and grab your keys, which gives you lots of flexibility on arrival which we liked.

6/10 Okay

C, WIRRAL

Liked: Cleanliness
Disliked: Room comfort
If you like motels you'll love this!
It was a convenient place to stay overnight on our journey from southwest of France back to England. We hadn't expected it to be a "motel" - rather impersonal and breakfast was very basic/ plastic. However it was very cheap and clean. Wouldn't want to spend any time there.

8/10 Good

Augustin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from La réception on 29 Apr,2024
Cher client, nous vous remercions pour votre notation.Au plaisir de vous revoir.cordialement

2/10 Terrible

Nelly

Stayed 1 night in Jan 2024
Response from La réception on 5 Mar,2024
Bonjour madame,Nous sommes désolés que vous n'ayez pas apprécié votre séjour. Espérant avoir l'occasion de vous recevoir de nouveau.Cordialement.

6/10 Okay

Jacky

Liked: Room comfort
1ere et dernière fois...
La chambre puait le tabac froid. Un reste de cendre se trouvait le long de l'entrée de la salle d'eau. Une brulure de cigarette decorait le lavabo.
Stayed 1 night in Jan 2024
Response from La réception on 20 Jan,2024
Nous avons bien pris en compte vos remarques. Elles nous permettront d'améliorer le service de nettoyage des chambres.

2/10 Terrible

Christophe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aïe
Chambre non faite. La réception qui ne me croit pas quand je le signale. Je demande un petit déjeuner qu'on ne me comptabilise pas. La réceptionniste du matin qui me dit que je n'ai pas demandé de petit-déjeuner et, pour finir, une machine à café qu'on n'a pas allumée et qui demande un bon quart d'heure avant de vous faire un café. Je recommande cet établissement ou pas ?
Stayed 1 night in Jan 2024
Response from La réception on 17 Jan,2024
Monsieur, nous nous excusons de ces incidents consécutifs. Nous espérons vous accueillir une nouvelle fois et être alors à la hauteur de la qualité d'accueil que vous êtes en droit d'attendre.

8/10 Good

Francoise Magali

Liked: Staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Chambre petite mais très bon rapport qualité prix. Petit déjeuner parfait.
Stayed 1 night in Dec 2023
Response from La réception on 18 Dec,2023
Bonjour,Nous sommes ravis de lire que vous ayez apprécié votre séjour. Nous espérons vous accueillir à nouveau très bientôt.Cordialement,

10/10 Excellent

Jeanclaude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La réception on 18 Dec,2023
Bonjour,Merci d'avoir pris le temps de nous laissez un avis.Nous espérons vous accueillir à nouveau très bientôt.Cordialement,

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable
Stayed 1 night in Nov 2023
Response from La réception on 21 Nov,2023
Bonjour, Nous sommes ravis de lire que vous avez appréciez votre séjour et notre hôtel et espérons vous accueillir à nouveau très bientôt.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from La réception on 30 Nov,2023
Cher client,Nous vous remercions de votre notation.Bien cordialement

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La réception on 8 Nov,2023
Chère Madame,Nous vous remercions de votre notation.Bien cordialement

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, room comfort
Bon sejour, juste la douche qui était cassée.
Stayed 1 night in Oct 2023
Response from La réception on 30 Nov,2023
Merci monsieur d'avoir pris le temps d'évaluer votre séjour.Cordialement

8/10 Good

Denis

Stayed 1 night in Oct 2023
Response from La réception on 8 Nov,2023
Chère Monsieur,Nous sommes heureux que votre passage chez nous ait été agréable et nous espérons vous revoir très bientôt.Cordialement

6/10 Okay

brossaud

Travelled with group
Stayed 1 night in Oct 2023
Response from La réception on 30 Nov,2023
Monsieur,Merci d'avoir pris le temps d'évaluer votre séjour.Cordialement.