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The Kampala Serena Hotel is situated in central Kampala close to all the major businesses. Though it is hard to get into Kampala due to the traffic the hotel itself is an oasis of green with good facilities, restaurants, large walkable gardens and well appointed rooms. I highly recommend this hotel ...
The staff were amazing, super accommodating for all our needs and friendly. We are definitely staying with them again. The manager Lukas went out of his way to assist us with questions as did all the property staff.
My room was really noisy, as there was music playing outside. Windows have this open grill at the top which allows all the noise from the street into the room. The hotel should warn guest of the noise for them to make a choice to stay on that side or not. The rest was fine, Like the staff were friendly, ...
Next to a shopping Mall which was handy because my luggage did not arrive.Close to airport.Staff very nice.
cozy and comfortable Hotel with nice garden and pool view. the breakfast meals could be improved abit with more local dishes
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