Lobby
Check availability

Reviews of Gets Hotel Semarang

4 out of 5
Gets Hotel Semarang
MT. Haryono No. 312-316, Semarang, Central Java

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 34 reviews" "
Rating 8 - Good. 18 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Abdel Hakime, New Westminster

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
ok for staying
Cleanness was not so good. A piece of bread was found on the floor. Other than that, it was ok for staying. Perhaps not a 4 star hotel quality...
Stayed 1 night in Dec 2021
Response from Gets Hotel Semarang on 11 Jan,2022
Dear Anonymous Great day always Thank you for your kind rating and review of Gets Hotel Semarang. We are truly delighted that you enjoyed. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Good stay but there were drawbacks
Hotel staff was nice and courteous, room was cozy and pretty good size. The linens were old and faded. It just looks dirty and worn out. The replacement ones were just as bad. Parking can be quite a challenge but we managed to find parking.
Stayed 2 nights in Nov 2021
Response from Gets Hotel Semarang on 20 Nov,2021
Dear Anonymous Great day always Thank you for your kind rating and review of Gets Hotel Semarang. We are truly delighted that you enjoyed. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you

8/10 Good

Nicholas

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great service
The room was okay, the bathroom shocking filthy, had to asked the receptionist and housekeeper to brush it hard, but the service are amazing, they really treated customers like king, love their hospitality
Stayed 4 nights in Mar 2020
Response from Gets Hotel on 28 Mar,2020
Dear Nicholas Great day always Thank you for your kind rating and review of Gets Hotel Semarang. We are truly delighted that you enjoyed. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you

6/10 Okay

Purnomo

Travelled with family
Liked: Cleanliness, room comfort
small parking area... so we the vehicle parking out side the hotel area
Stayed 3 nights in Dec 2019
Response from Heri S Buhori on 13 Feb,2020
Thank you and do apologize for the inconviences due to small parking area

4/10 Poor

richard

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Great location, bad service
The room great, however stain on the blanket and the pillows. Dissapointed service. Need to call many times to ask something. Hard to communicate even using bahasa.
Stayed 2 nights in Jul 2019

4/10 Poor

richard

Liked: Room comfort
Disliked: Cleanliness, staff & service
Great room but Dissapointed service
The room great, however stain on the blanket and the pillows. Dissapointed service. Need to call many times to ask something. Hard to communicate even using bahasa.
Stayed 2 nights in Jul 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the quieter part of the city. It has nearly everything, good breakfast buffet spread, swimming pool and gym. Easy to get around to other part of the city via Grab or GoJek. However if you want to be right next to or connected to a mall, there are other properties to choose from. All-in-all, happy to have stayed in this property.
Stayed 3 nights in Jul 2019

10/10 Excellent

Budhi Satria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service during checkin, very help staff. Hotel is comfy and pleasing to stay in
Stayed 2 nights in Mar 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and clean
Nice comfortable hotel with good pool and friendly staff. The area felt a little run down at night when it got dark.
Stayed 1 night in Mar 2019

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good for you who just sleep
Nice hotel and good service. The bell boy has a good manner, thumbs up😊 Swimming pool wasnt good enough that made our kiddos cancel to swim, should be better..
Stayed 1 night in Jan 2019

8/10 Good

Henry

Liked: Property conditions & facilities, room comfort
Could be better
Water heater was terrible and service wasn't as good as other 4* hotels but for its price, its OK
Stayed 2 nights in Sep 2018

10/10 Excellent

Roger, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
Hotel stay was pleasant with the staff extremely friendly. Room condition was good and it is reasonably priced. I am appreciative of the hotel staff as they gave me a surprised mini birthday celebration with nice pastries. They sung a birthday song and totally caught me by surprise. Thank you for the arrangement and thoughts. I would definitely choose back GETS hotel when I am in Semarang again.
Stayed 4 nights in Aug 2018
Response from Miranda on 16 Aug,2018
Dear Mr. Roger, Thank you for choosing Gets Hotel Semarang. It was a pleasure to have you as our guest and we truly look forward to your next visit. Best Regards, Hotel Management

8/10 Good

Sentot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taking long time check in
Good room and facilities hotel, good breakfast, calm and clean. Only check in took long time, maybe staff not familiier with system informatic , even I have given all information about my reservation and the data complate.
Stayed 1 night in Jul 2018
Response from Miranda on 16 Aug,2018
Dear Mr. Sentot, Thank you for choosing Gets Hotel Semarang. Please accept our apology for your unpleasant stay at Gets Hotel when process of the check in. The information we receive from you will be reviewed by the management team to ensure that we are consistently offering the highest levels of service. It was a pleasure to have you as our guest and we truly look forward to your next visit. Best Regards, Hotel Management

8/10 Good

may chin, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and location
Friendly and efficient staff. Hotel is new and clean.
Stayed 2 nights in Mar 2018

8/10 Good

Indra Sahri

Stayed 1 night in Dec 2023

10/10 Excellent

Rudyanto

Stayed 1 night in Aug 2023

10/10 Excellent

Yeotae

Stayed 1 night in Aug 2023

10/10 Excellent

Laksmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent services, polite, super friendly, helpful.Hotel was clean, neat & affordable. Thank you & definitely we will be back to stay at Gets Hotel Semarang.
Stayed 2 nights in Aug 2022
Response from Guest Relation Officer on 1 Oct,2022
Dear LaksmiGreat day always.Thank you for your great review about your experience during your stay, we are happy to hear that. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you

10/10 Excellent

HARUO

Stayed 2 nights in Jul 2022

8/10 Good

Ach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman untuk istirahat dan suasananya tenang
Stayed 1 night in Aug 2020
Response from Gets Hotel Semarang on 20 Nov,2021
Dear Ach Great day always Thank you for your kind rating and review of Gets Hotel Semarang. We are truly delighted that you enjoyed. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Heri S Buhori on 13 Feb,2020
Thank you

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The pool water so dirty. A lot of moss in it. The key of the room they gave only 1 each room for 2 people. Made us hard to go in separate way. I ask another key. They said they cannot give 2 keys.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all cukup ok
Stayed 1 night in Jan 2019

10/10 Excellent

Stefanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
概ね良い
ホテルのロビーはきれいで、部屋も比較的広かったです。ジムも良く管理されていて、全体的に十分満足できました。 ただシャワールームは狭く、ホテル自体が街の中心からは少し外れていて立地はあまり良くないと感じました。
Stayed 1 night in Sep 2018

8/10 Good

ok, good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
hotel baru
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang bagus di pusat kota
Hotel baru yang bersih di pusat kota, dengan tempat parkir yang luas.

10/10 Excellent

FX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel yang nyaman dan bersih
bersih