Reception

Reviews of APA Hotel TKP Sendai-Ekikita

3 out of 5
APA Hotel TKP Sendai-Ekikita
201-1 Nakakecho, Miyagino-ku, Sendai, Miyagi

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 1006 reviews" "
Rating 8 - Good. 383 out of 1006 reviews" "
Rating 6 - Okay. 90 out of 1006 reviews" "
Rating 4 - Poor. 22 out of 1006 reviews" "
Rating 2 - Terrible. 16 out of 1006 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and great breakfast
Stayed 1 night in May 2024
Response from フロント 早坂 on 6 May,2024
Thank you using this hotel. We will wait your next use.

8/10 Good

Nakarin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is a bit overprice. It is very close with JR station and departmrnt store
Stayed 1 night in Apr 2024
Response from フロント 宍戸 on 24 Apr,2024
Thank you very much for using APA Hotel TKP Sendai Station Kita. We would also like to express our sincere gratitude for your valuable opinions. Based on the opinions of our customers, we will continue to strive to improve our services. We look forward to seeing you again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast, clean and quiet. Easy access to Sendai station and a Lawson nextdoor.
Stayed 2 nights in Mar 2024
Response from アパホテル〈TKP仙台駅北〉 on 27 Mar,2024
Thank you very much for using APA Hotel TKP Sendai Ekikita.Our hotel is located very close to Sendai Station, and during times when nearby commercial facilities are open, you can walk through the building and come without getting wet in the rain.There are many restaurants in the surrounding area, and it is conveniently located for sightseeing spots, so please use our hotel again when you come to Sen.

8/10 Good

Darold

Stayed 1 night in Feb 2024
Response from フロント 早坂 on 23 Mar,2024
Thank you stay our hotel. We will wait next stay.

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Sendai station, restaurants and shopping outlets very near by! 私を招待してくれてありがとう!
Stayed 3 nights in Feb 2024
Response from アパホテル〈TKP仙台駅北〉 on 13 Feb,2024
この度はアパホテル〈TKP仙台駅北〉をご利用いただき誠にありがとうございます。当館は駅から徒歩圏内の場所に位置し、ショッピング施設や飲食店も周囲に数多くある大変便利な場所にございました。非常に観光に便利な場所でございましたので是非また仙台へお越しの際は当館をご利用くださいませ。

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was connected to the mall and Sendai Station which was extremely convienent.
Stayed 4 nights in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Incredibly patient and helpful. Their professionalism helped guide a lost tourist like me to an amazing stay
Stayed 1 night in Jan 2024
Response from アパホテル〈TKP仙台駅北〉 on 23 Feb,2024
Thank you very much for using APA Hotel TKP Sendai Ekikita.We are very honored to receive your compliments towards our hotel staff.We will continue to aim to be a better hotel in the future, and we look forward to using you again.

10/10 Excellent

Kuwn Siv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sendai station & amenities
Stayed 5 nights in Jan 2024
Response from アパホテル〈TKP仙台駅北〉 on 23 Feb,2024
Thank you very much for using APA Hotel TKP Sendai Ekikita.As you mentioned, our hotel is located very close to the station. In addition, there are plenty of restaurants and commercial facilities, making it a very comfortable location. We hope that you will use our hotel again the next time you come to Sendai.

8/10 Good

Ailing

Stayed 1 night in Jan 2024
Response from 我妻 on 27 Feb,2024
この度は、アパホテル〈TKP仙台駅北〉をご利用頂きましてありがとうございました。ご多用の中ご投稿頂き、重ねて御礼申し上げます。皆様から頂いたご意見を参考に、より良いホテルを目指してスタッフ一同精進して参ります。

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closeness to Sendai station is incredibly convenient! Would stay there again! Thank you for your hospitality!
Stayed 7 nights in Jan 2024
Response from フロント 早坂 on 12 Jan,2024
Thank you very much for using APA Hotel TKP Sendai Ekikita. The good location is one of our hotel's strengths. We are very happy that you were satisfied with your stay. We look forward to your next visit.

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from フロント 早坂 on 12 Jan,2024
この度はアパホテル〈TKP仙台駅北〉をご利用頂きまして誠にありがとうございます。次回のご利用をお待ちしております。

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent quality.
Truly marvellous hotel chain. My second APA hotel and the brand offers a high quality experience.
Stayed 3 nights in Dec 2023
Response from アパホテル〈TKP仙台駅北〉 on 2 Jan,2024
Thank you very much for using APA Hotel TKP Sendai Ekikita.All of our staff members are very happy that you were satisfied with your stay at our hotel.We aim to be the number one hotel for our customers, so we look forward to seeing you again.

8/10 Good

Gail, Tatura

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is excellent, however the check in process, whereby a staff member used a touch screen to input our details, was horribly long and complicated. Another draw back was the incredibly hard pillows. If not for these 2 issues I would have rated the hotel with 5 stars across all categories.
Stayed 2 nights in Dec 2023
Response from フロント 早坂 on 11 Dec,2023
Thank you very much for using APA Hotel TKP Sendai Ekikita. At our hotel and other APA hotels, check-in is done using automatic check-in machines. As expected, there are many customers who are reluctant to do so, and staff often help them enter information. The pillows are original pillows from APA Hotel. If the bed is too low or too hard, we also have feather pillows for you to use.We look forward to your next visit.

10/10 Excellent

Parida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from フロント 早坂 on 23 Nov,2023
次回のご利用をお待ち申し上げております。

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅い時間にチェックインしても対応が丁寧でありがたかったです。
Stayed 1 night in Nov 2023
Response from フロント 早坂 on 3 Nov,2023
この度はアパホテル〈TKP仙台駅北〉をご利用いただきましてありがとうございます。チェックインのお時間は15時以降で有れば何時でも構いませんが、大幅に遅くなる際にはご連絡をいただいております。何かございましたら当館スタッフ迄お申し付けくださいませ。

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient and good value for the price.
Stayed 2 nights in Oct 2023
Response from アパホテル〈TKP仙台駅北〉フロント 早坂 on 6 Nov,2023
Thank you using this hotel. We will wait your next stay.

10/10 Excellent

Jien Hua

Travelled with group
Liked: Cleanliness, amenities
Excellent.
Stayed 2 nights in Oct 2023

8/10 Good

Rik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2023
Response from フロント 早坂 on 18 Oct,2023
この度はアパホテル〈TKP仙台駅北〉をご利用いただきましてありがとうございます。次回のご利用をお待ちしております。

10/10 Excellent

Kaori, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but it was very clean and the location was excellent.
Stayed 1 night in Oct 2023
Response from アパホテル〈TKP仙台駅北〉フロント宍戸 on 9 Oct,2023
Thank you for using APA Hotel TKP Sendai Ekikita.All of our staff members are very happy that you were satisfied with your stay at our hotel.We look forward to seeing you again.

4/10 Poor

Jeffrey

Stayed 2 nights in Sep 2023
Response from フロント 早坂 on 17 Oct,2023
この度は、アパホテル〈TKP仙台駅北〉へご宿泊いただきましてありがとうございます。 仙台駅へのアクセスにつきましては、当館の強みでございました。 ご満足いただき大変嬉しい限りにございます。 接客、清掃、安全面におきましても、お客様が安心してお過ごしいただける環境づくりに努めて参ります。 更なるサービスの向上のため日々精進して参りますので、仙台へお越しの機会がございましたら是非当館をご利用いただけますと幸いにございます。 また当館では、仙台ならではの朝食ビュッフェをご用意しております。お時間が許されましたら、是非ご賞味くださいませ。 この度はご多用の中貴重なご意見を頂きまして誠にありがとうございます。

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
The short distance to the train station is the main attraction.
Stayed 2 nights in Sep 2023
Response from アパホテル〈TKP仙台駅北〉 on 27 Sept,2023
Thank you for using APA Hotel TKP Sendai Ekikita.The location of our hotel was our greatest strength.Thank you very much for your compliment.We look forward to seeing you again.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from フロント 早坂 on 16 Sept,2023
Thank you for using APA Hotel TKP Sendai Ekikita. We look forward to your next visit.

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from フロント 早坂 on 14 Sept,2023
Thank you for using APA Hotel TKP Sendai Ekikita. We look forward to your next visit.

10/10 Excellent

Phyllis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from フロント 早坂 on 14 Sept,2023
Thank you for using APA Hotel TKP Sendai Ekikita. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from フロント 早坂 on 6 Sept,2023
Thank you using APA hotel〈TKPsendaieikita〉. If you have a chance, Please use next time.Thank you regardHayasaka

10/10 Excellent

Rolando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy access to the train station and shopping district.
Stayed 3 nights in Sep 2023
Response from フロント 早坂 on 6 Sept,2023
Thank you for using APA Hotel TKP Sendai Ekikita. Our hotel is approximately 5 minutes walk from the west exit of Sendai Station. Also, on rainy days, depending on the time of day, it is possible to come without rain. Thank you very much for taking the time out of your busy schedule to post. We look forward to seeing you again.Front Hayasaka

8/10 Good

Yoshiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. But room is a little bit small.
Stayed 3 nights in Aug 2023
Response from フロント 及川 on 1 Sept,2023
この度はアパホテル〈TKP仙台駅北〉をご利用頂きまして、誠にありがとうございます。またお忙しい中、ご投稿頂きまして重ねてお礼を申し上げます。お褒めのお言葉、高評価を頂きスタッフ一同大変励みになります。お部屋の広さに関しまして、都市型ホテルをコンセプトとしており環境に配慮した設計で通常よりコンパクトな設計となっております。これからも皆様に親しまれるホテルを目指し精進して参ります。次回のご利用をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Aug 2023
Response from アパホテル〈TKP仙台駅北〉 on 18 Aug,2023
Thank you very much for using our hotel this time.All the staff are very happy to receive your compliments about our hotel. If you come to the area, please use our hotel again.

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a suitable price compared to the position which is very close to Sendai station and the hotel staff are helpful. It has a good reception hall and facilities. However, rooms are quite narrow, and the room price did not include the breakfast fees which is very high compared to the prices in normal restaurants.
Stayed 4 nights in Jul 2023
Response from KUNI on 15 Aug,2023
Thank you very much for using our hotel this time. Thank you for your compliments regarding the facilities in the hotel. Fees are subject to change on a daily basis. note that. Please use our hotel when you come next time. All the staff are waiting for you.

8/10 Good

Yi-Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location, friendly staffs.
Stayed 3 nights in Jul 2023
Response from KUNI on 5 Aug,2023
Thank you Using our hotel.We are glad to our stuff,rocation. If you have a next time to come here, Please stay here again. We will wait next your use. Thank you

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from KUNI on 6 Aug,2023
アパホテル〈TKP仙台駅北〉をご利用いただきありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from KUNI on 6 Aug,2023
この度はアパホテル〈TKP仙台駅北〉をご利用いただきありがとうございました。またのご利用をお待ちしております。

10/10 Excellent

Bikram

Stayed 1 night in Jun 2023
Response from KUNI on 6 Aug,2023
この度はアパホテル〈TKP仙台駅北〉をご利用いただきありがとうございました。またのご利用をお待ちしております。

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2020
Response from アパホテル<TKP仙台駅北>フロント 伊勢 on 27 Dec,2020
この度は、ご宿泊頂き誠にありがとうございます。 また、ご宿泊の機会がございましたら当館をご利用頂けたら幸いにございます。 スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in an excellent location
Centrally located right next to the Sendai Train Station and a short walk to the market, nightlife, and restaurants/cafes. The hotel was clean, comfortable, and I had a nice view from my room. I would recommend this hotel for value and proximity to the station. Everything is within walking distance.
Stayed 1 night in Apr 2020
Response from Front desk Sato on 19 Apr,2020
Thank you very much for staying at APA Hotel . And thank you for a valuable comment. Thank you for giving us a word of praise. We strive to improve our services so that our customers can be comfortable. We are very glad if you make this hotel a hotel candidate when you come to Sendai. We are waiting for your next visit.

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020
Response from アパホテル on 31 Mar,2020
この度はご宿泊いただきましてありがとうございます。 また機会がございましたら当館を宿泊の候補に加えて頂けたら幸いにございます。スタッフ一同心よりお待ち申し上げております。 フロント 伊勢

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ideal in its' location and proximity to Sendai station. The rooms are small as you need to expect in Japan for this price. Front check in was polite however there was difficulty locating my wotif booking. This caused momentary anxiety given i had brought my family across the world and paid for 3 rooms! But once overcome all was good. The restaurant breakfast was good. We did not do everyday but found that this was genuinely a mix of western and Japanese tastes. To access the hotel walk out of the front of Sendai station, turn right and use the level 2 walkway.
Stayed 10 nights in Dec 2019
Response from アパホテル on 14 Jan,2020
Thank you very much for staying at APA Hotel . We are very happy to be satisfied with your stay. However, I am sorry at the time of check-in and I am sorry. The whole staff will do their best to make it possible to check in smoothly, so if you have the opportunity to come to Sendai again, I would be glad if you stay at our hotel. We look forward to all the staff. Front Ise

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from アパホテル<TKP仙台駅北> on 8 Jan,2020
アパホテル<TKP仙台駅北>にご宿泊ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, next to sendai station and to shopping center.
Stayed 3 nights in Nov 2019
Response from Front desk Sato on 5 Dec,2019
Thank you very much for staying at APA Hotel . And thank you for a valuable comment. Thank you for giving us a word of praise. We strive to improve our services so that our customers can be comfortable. We are very glad if you make this hotel a hotel candidate when you come to Sendai. We are waiting for your next visit.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from アパホテル on 2 Dec,2019
この度は、アパホテルへご宿泊いただきまして誠のありがとうございます。 また、ご来仙の機械がございましたら当館を候補に加えて頂けたら幸いにございます。 スタッフ一同心よりお待ち申し上げてRおります。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from フロント 村上 on 26 Nov,2019
この度はアパホテル〈TKP仙台駅北〉をご利用頂きまして、誠にありがとうございます。 またお忙しい中、ご投稿頂きまして重ねてお礼を申し上げます。 今後も更なるサービス向上を目指し、スタッフ一同、精進して参りますので、またご来館頂けましたら幸いです。 次回のご利用をスタッフ一同、心よりお待ち申し上げております。

6/10 Okay

Mon

Travelled with family, Travelled with group
Stayed 1 night in Oct 2019
Response from アパホテル<TKP仙台駅北> on 21 Nov,2019
この度はアパホテル<TKP仙台駅北>へご宿泊頂きありがとうございました。

4/10 Poor

Denny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location of the hotel was great. It was right next to the Sendai station. However during our stay the air condition was off for the 3 nights I was there. I asked the staff and I couldn’t understand their explanation. It was properly due to low outdoor temperature (18C). It got very hot and steamy inside our hotel room. You should always have the ability to adjust your own temperature.
Stayed 3 nights in Oct 2019
Response from Front desk Sato on 27 Oct,2019
Thank you for using APA Hotel . We're sorry that you made you feel uncomfortable with the air conditioning in the room in the room. And, we couldn't guide you clearly in English. We strive to improve our services so that our customers can be comfortable. We are very glad if you make this hotel a hotel candidate when you come to Sendai. We are waiting for your next visit.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Oct 2019
Response from Frontdesk monma on 21 Oct,2019
Thank you very much for staying at APA Hotel . And thank you for a valuable comment. Thank you for giving us a word of praise. We strive to improve our services so that our customers can be comfortable. We are very glad if you make this hotel a hotel candidate when you come to Sendai. We are waiting for your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful. The place was clean and very convenient to the train station. They stored our bags after check out so we could enjoy Sendai enencumbered
Stayed 1 night in Oct 2019
Response from Frontdesk monma on 21 Oct,2019
Thank you very much for staying at APA Hotel . And thank you for a valuable comment. Thank you for giving us a word of praise. We strive to improve our services so that our customers can be comfortable. We are very glad if you make this hotel a hotel candidate when you come to Sendai. We are waiting for your next visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel chain APA Hotels!
Great stay! All the required amenities were provided and sparkling clean rooms. We had no hassle with check-in and check-out. Highly recommend APA hotel chain.
Stayed 2 nights in Oct 2019
Response from Frontdesk monma on 21 Oct,2019
Thank you very much for staying at APA Hotel . And thank you for a valuable comment. Thank you for giving us a word of praise. We strive to improve our services so that our customers can be comfortable. We are very glad if you make this hotel a hotel candidate when you come to Sendai. We are waiting for your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++ A+++ A+++ Beautiful hotel. I am going to keep information about hotel for next Japan visit
Stayed 1 night in Oct 2019
Response from Front desk Sato on 15 Oct,2019
Thank you very much for staying at APA Hotel . And thank you for a valuable comment. Thank you for giving us a word of praise. We strive to improve our services so that our customers can be comfortable. We are very glad if you make this hotel a hotel candidate when you come to Sendai. We are waiting for your next visit.

8/10 Good

Alson

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good until 1 of the days I wanted to borrow an umbrella, the old man staff was very rude. He asked me whether I’m checking in, I said no. And I told him I want to borrow an umbrella and he raised his voice and asked me to wait in a rude way before I could finish my sentence. Huge disappointment on their service personnel.
Stayed 2 nights in Oct 2019
Response from Front desk Murakami on 23 Nov,2019
Thank you very much for staying at APA Hotel . Thank you again for your contribution. We apologize for any inconvenience that caused the staff to feel uncomfortable. All of our staff will work hard to ensure smooth guidance. We will make every effort to create a hotel that will delight our customers, so if you have an opportunity to stay again, we would appreciate it if you could add this hotel as a candidate. We look forward to seeing you from the staff.

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from フロント 佐藤 on 15 Aug,2019
この度は、当ホテルをご利用頂きまして、誠にありがとうございます。 また、高評価を頂けた事、大変嬉しく思っております。 今後も、お客様が快適にお過ごしいただける様、努めて参ります。 またのご利用、スタッフ一同、心より、お待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from フロント 佐藤 on 3 Aug,2019
この度は、当ホテルをご利用頂きまして、誠にありがとうございます。 また、高評価を頂けた事、大変嬉しく思っております。 今後も、お客様が快適にお過ごしいただける様、努めて参ります。 またのご利用、スタッフ一同、心より、お待ちしております。