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Lotte Hotel Jeju

Photo gallery for Lotte Hotel Jeju

Featured image
Indoor pool, outdoor pool, pool cabanas (surcharge)
Indoor pool, outdoor pool, pool cabanas (surcharge)
Indoor pool, outdoor pool, pool cabanas (surcharge)
Down duvets, minibar, in-room safe, desk

Overview of Lotte Hotel Jeju

Lotte Hotel Jeju

5 out of 5

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808

Explore the area

  • Popular LocationJeju Teddy Bear Museum5 min walk
  • Popular LocationJungmun Saekdal Beach12 min walk
  • Popular LocationCheonjeyeon Falls14 min walk
  • AirportJeju (CJU-Jeju Intl.)37 min drive

Choose dates to view prices

About this area

Seogwipo

Located in Seogwipo's Jungmun neighbourhood, Lotte Hotel Jeju is in the business district and near the beach. Jeju Teddy Bear Museum and The Museum of Sex and Health are cultural highlights, and some of the area's popular attractions include Hello Kitty Island and Jeju Waterworld. Travelling with kids? Don't miss Jeju Shinhwa World. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Jeju Teddy Bear Museum - 5 min walk
  • PLAY K-POP - 5 min walk
  • Yeomiji Botanical Garden - 9 min walk
  • Jungmun Saekdal Beach - 12 min walk
  • Cheonjeyeon Falls - 14 min walk

Getting around

  • Jeju (CJU-Jeju Intl.) - 37 min drive

Restaurants

  • Where to eat
  • Peninsula – Open daily.
  • THE CANVAS – Ocean-view buffet restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Lotte Hotel Jeju

5-star beach resort with a conference centre
Guests of this beach resort will appreciate convenient on-site amenities such as a fitness centre and a sauna. All 500 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with satellite channels. Other amenities available to guests include 24-hour room service, fridges and minibars.
Lotte Hotel Jeju offers 500 forms of accommodation with minibars and a safe. Beds feature down comforters. Satellite televisions are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Seogwipo resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 10 AM to 5 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: KRW 55000 for adults and KRW 35000 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Computer station
  • Conference centre
  • Meeting rooms 5

Outdoors

  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s garden area is closed for renovations November 1, 2021-August 31, 2022.
Peninsula bar is closed November 1, 2021-April 30, 2022.
The outdoor pool is closed November 2-3, 2021, and February 21-March 25, 2022.

Renovations and closures

The following facilities or services will be unavailable from November 2 2021 to November 3 2021 (dates subject to change):
  • Swimming pool
The property will be renovating from 1 November 2021 to 17 August 2022 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for KRW 48400.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 55000 for adults and KRW 35000 for children (approximately)
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 988 out of 1436 reviews
5 - Excellent 69%
Rating 4 - Good. 323 out of 1436 reviews
4 - Good 22%
Rating 3 - Okay. 73 out of 1436 reviews
3 - Okay 5%
Rating 2 - Poor. 34 out of 1436 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 1436 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel with a great service.
Stayed 3 nights in May 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff were very polite and friendly. The pool staff were very caring when my child hurt his leg at the pool. They made him feel very comfortable and showed a lot of compassion. Very nice heated pool. Live singing shows some nights at the pool which were family friendly. Kids would watch the shows from the pool while adults watched from the beach chairs. My only complaint was the price of the food. I felt it was way overpriced. The breakfast buffet was huge and tasty. I would recommend families with kids to stay here. But bring a rental car so you can try offsite restaurants (at cheaper prices) and to explore places on the island).
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second stay here. Service is always exceptional. We will definitely stay here again on our next trip to Jeju-do.
Stayed 3 nights in Mar 2021