Serrara Fontana Hotels from S$74

"The front entrance of the hotel was very nice and appeared modern but the room was very outdated and unfortunately smelt like cigarette smoke upon arrival. The room and rest of the hotel including the thermal spa area seemed grimy and in need of repairs/updated. The tv inside the room was also the size of a laptop monitor. Staff were very friendly. Breakfast was decent and provided options. Overall a fine stay but would not stay again. "

"My room was very clean and neat and the staff were all extremely friendly."

"The hotel was great! Rooms were clean and on the modern side for Italy. Staff were helpful and spoke perfect English. Breakfast options were solid. The location is slightly out of the way in terms of not being right in the thick of the touristy area near Caffe Grambius but in good walking distance. This area Chiaia was quiet and upscale. The area right above it called Vomero was very posh and lovely to walk around. "

"Clean rooms; Central location, but area is noisy "

"Beautiful hotel with fantastic views of Vesuvius and the harbour. Attentive staff some went over and above some a little cold and hostile but overal god experience breakfast was lovely both hot food and pasties, cakes cures meats cheeses croissants fruit salad breakfast rolls and juices and amazing cappuccinos. Dinner was really lovely . Only downside was the location was a title tricky to get into town and taxis a little pricey. It’s located at the top of a hil. You ca walk to the funicular cable car and get to Mergelina then have to wak to the Metro to connect to the Napoli Centra station. Other down side would have been nice to have a gym and spa on site but we knew this before booking. Clean and lovely rooms that were cleaned daily . Can’t fault it apart from tricky location "

"Our stay was deeply underwhelming and certainly did not reflect a 5-star rating. Even with a complimentary room upgrade, the space was extremely small and had a lingering, unpleasant smell of a dirty mop. The room temperature was far too high for sleeping, and when we asked to have the air conditioning adjusted, we were simply told to open a window. This was particularly frustrating as the smell of cigarette smoke from adjoining rooms was disgusting. ​The "luxury" amenities were also lacking: the pillows were incredibly uncomfortable—feeling like bricks or stuffed fabric—and the spa was overpriced at €35 per person for just one hour. We opted to drive to Stufe di Nerone instead, which offered much better value. To top it off, breakfast was poor, and we were hit with extra costs of €30 per night for parking and a €5 city tax. We actually spent our first night searching for alternative hotels at 4:00 AM."

"Very clean with a great staff"

"Breakfast and the peace and quiet."

"Welcome. Staff. Great room cleanliness. Good breakfast. Good menu."