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"Most people give five stars reviews because they don't want to offend. Mine was genuine. I loved the hotel and the location. The staff were excellent, and the bar and restaurants were superb. I would be more than happy to stay there again."

"Excellent location, close to lots of restaurants etc, very friendly staff."

"Currently being refurbished to a good standard. Great room. Pleasant stay."

"A warm friendly welcome, got given a delicious cookie on arrival. Bed comfortable, bathroom out of this world. Great tv. Breakfast was amazing lots of choice."

"Good clean hotel friendly staff excellent breakfast parking is tight and £15 per day"

"It was really good. The only issue was that the AC kept cutting out in the middle of the night and I'd wake up because of the heat."

"Stayed for one night & would definitely stay again. Room (on 5th floor) was clean, comfortable and quiet. Breakfast was good. The staff member on reception was friendly & attentive. A good value place to stay, close to transport & centre."

"The hotel was comfortable and centrally located. The staff were friendly and helpful and proximity to the Winter Gardens was a big plus. However, this hotel has a number of problems relating to access. When we arrived by taxi from the station there was no obvious way into the hotel and no signage to help, a real problem for someone with mobility problems. Also, given that the ground floor overlooks the Winter Gardens it is both frustrating and totally absurd that access to the Gardens is blocked from the hotel. Surely a system involving key cards or a code could be devised that would afford both access and security. It is something that takes away from the attraction of staying at the hotel - a definite negative."

"Excellent."