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"Clean and convenient "

"Amazing APA hotel, with great views, local amenities and attractions. Especially loved using the onsen, with the special themed barley soak on the 21st. Walking distance from Cosmo world, a great shopping mall and local train stations. Would absolutely stay again."

"great location and comfortable "

"Great location. "

"Excellent service and the room is spacious with nice view. "

"Great staff, buffet is little repetitive.. most people only stay one night, food is boring next day."

"This was one of the best hotel experiences I've ever had. Amazing room, incredible meals and great staff. Truly amazing and I would definitely stay here again."

"Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@"

"Truly the best hotel experience I’ve ever had. I grew up in Idaho and never imagined I’d get to stay somewhere like this. This was our big splurge night of the trip, and it was worth every single penny. From the second we arrived, the service was incredible! Warm, kind, and genuinely thoughtful. Nothing felt forced or overly formal. Every interaction felt personal. The room was absolutely beautiful. Modern but deeply rooted in Japanese aesthetics. Natural wood, stone textures, soft lighting, clean lines. It felt calm the second we walked in. Everything had intention behind it, and the space just made you exhale. And the setting…unreal. The mountains were moody and misty in the distance. You could see and hear the river below from the balcony, and snow was falling. Sitting in the private onsen while warm water surrounded us and snow drifted down in the cold mountain air is something I’ll never forget. The sound of the river, the winter mountains, the quiet, it was pure peace. We booked this hotel for the private balcony onsen, and I basically lived in it. We ordered room service for dinner and had Western breakfast the next morning, both were delicious and generous. When Miyuki brought our breakfast, she surprised us with special paper cranes she had folded. That small gesture meant so much and perfectly captured the care and hospitality here. This stay honestly felt surreal. It wasn’t just a hotel, it was an experience I’ll remember for the rest of my life. "