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"Clean rooms, friendly staff!"

"I was charged $16.28 and this was a pre-paid reservation. There should be no charges and there is no number to call the hotel directly. Terrible customer service for a hotel."

"Clean room. "

"Yes"

"The staff at the Hyatt Centric Downtown are the nicest and most helpful staff I have ever encountered at a hotel. I was having trouble with my car key fob and the staff up front did everything to help problem solve. From offering to troubleshoot in person with me, locating local dealer and also trying to help me get the fob open to change battery which we never did get into. I really appreciated the extra effort to help me out. The property was beautiful and a great location for the event we walked to at US Bank Stadium. I will stay here again!"

"Check in was great. Nice hotel"

"Nice clean room and friendly knowledgeable staff!"

"Parking garage is very small"

"The room was clean; although the bed was wrecked. There was a large worn out spot in the mattress and made it uncomfortable for sleeping. "