Outdoor pool, pool umbrellas, pool loungers
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Reviews of Angkor Century Resort & Spa

4.5 out of 5
Angkor Century Resort & Spa
Komay Road, Svay Dangkhum, Siem Reap

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 62 reviews" "
Rating 8 - Good. 15 out of 62 reviews" "
Rating 6 - Okay. 7 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Stayed 3 nights in Feb 2023
Response from Angkor Century Resort & Spa on 22 Feb,2023
Dear Jane, Thank you so much for your valued feedback! We truly appreciated and sorry for any inconvenience may cause during you stay with us, we really hope to see you again in the future.

10/10 Excellent

Sukhchain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautifully clean and bedrooms are very large. Swimming pool and garden is excellent.
Response from Angkor Century Management on 27 Dec,2022
Dear Sukhchain,Thank you very much for your time to write us the best review and we are very happy to hear that you did enjoy with our hotel facilities and wish you have a nice trip and enjoy your next holiday destination and we hope we will have chance to serve you in the nearest future.Best regards,Angkor Century Resort & Spa Team.

8/10 Good

Monchai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Overall
Service was amazing especially the front desk named Meng Houy. He was very helpful since day one we visited there. The downside is breakfast. There is not much selection for breakfast buffet.
Stayed 3 nights in Feb 2020
Response from SAM on 12 Feb,2020
Dear Monchai, We would like to express our sincere thanks for staying with us, and taking your valuable time to review, we really appreciate it. We are happy to know that you have enjoyed your stay especially with friendly and helpful staff Meng Houy. Thank you for your suggestion on Breakfast, we will discuss among our teams and make an improvement. By the way, guests can order the food beside the food display at the food counter for free. We look forward to welcoming you back to Siem Reap! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

6/10 Okay

SUIN

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great breakfast, very friendly staff
Stayed 4 nights in Dec 2019
Response from SAM on 24 Dec,2019
Dear Anonymous, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere honor from the deepest of our heart to thank you to you for staying us. And thank you so much for talking your valuable time to review us on Hotels.com in details. We are more than happy to know that you enjoyed with the hotel services, the breakfast as well as the hotel location. We are looking forward to welcoming you back to Angkor Century Resort and Spa. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from SAM on 25 Dec,2019
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from SAM on 25 Dec,2019
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019
Response from SAM on 25 Dec,2019
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop looking and stay here
Wonderful hotel with top notch service. Very clean all throughout. Great breakfast. Pool is an oasis. Massage excellent. Very pleased with our stay. Will definitely stay here again. Employees are the best in the business.
Stayed 2 nights in Nov 2019
Response from SAM on 25 Dec,2019
Dear Jay, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere thanks to you for choosing Angkor Century Resort and Spa as your accommodation, and thank you for talking your valuable time to review us on Trip Advisor on how much you have delighted and enjoyed with the hotel service, breakfast, and massage service. We are so happy to see this review. We look forward to welcoming you back to Angkor Century Resort and Spa in the next future. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for both temple visiting and close enough to walk to modern store to get anything you may have forgotten to bring. The hotel itself had top notch staff who were helpful and attentive in every way. The pool was large, clean, just like in the photo. It had transportation readily available, both air conditioned car/van and tuk tuk service. The rooms facing the pool are all quiet at night and very comfortable.
Stayed 3 nights in Nov 2019
Response from SAM on 25 Dec,2019
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great service. Good breakfast. Quiet. Would stay again
Stayed 12 nights in Oct 2019
Response from SAM on 24 Dec,2019
Dear Anonymous, Thank you for your review. We really appreciate it

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 weeks over a mission trip. Everyone was very nice and accommodating! Would stay again.
Stayed 12 nights in Oct 2019
Response from SAM on 24 Dec,2019
Dear Anonymous, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere thanks to you for staying us, and talking your valuable time to review us on Hotels.com. We are more than happy to see it. We look forward to welcoming you back to Angkor Century Resort and Spa in the next future. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

Sila, London, UK (but born in Phnom Penh, Cambodia)

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time in this hotel. very safe area, close to most aminities. Jog every morning to Angkor Wat + Bayon (you have to do it, to experience the real beauty of Angkor with your own feet). Hotel staff as always friendly, courteous and helpful. We will probably only use this hotel whenever in Siem Reap. Sila and family
Stayed 4 nights in Oct 2019

8/10 Good

Wan Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done, Angkor Century!
After my first (bad) experience, the manager personally had a talk with me and took measures to improve on areas such as cleanliness and F&B. A free room upgrade was given as a show of goodwill and the manager personally checked that it was cleaned properly before moving us. After the move, we had no more issues with the stranger (not housekeeping!) who repeatedly tried to break into our room at all hours of the day. A free hour-long massage was also offered as a form of apology while the food at breakfast was no longer stale. We appreciate the effort put into improving our stay and really want to commend them on their service. There were several power cuts during the last two nights but I guess that's inevitable in such a large compound. I'm glad to see improvements and would recommend this hotel based on service and hospitality, and their willingness to rectify problems. Full marks for the management team!
Stayed 4 nights in Jul 2019

6/10 Okay

Wan Gee

Liked: Staff & service, property conditions & facilities, room comfort
Time to up your game, Century!!
The reception and restaurant waiting staff were great, but the housekeeping staff and kitchen staff really took the term unprofessional to a new level. The first day, I asked for new sheets and towels because the "new" sheets on my bed were stained with what looked like blood or ketchup while the pillow cases had yellowish stains on them. The towels in my bathroom had black stains on them as well. THEN, the staff informed me that they had "run out of handtowels" and so I had to do without until they could find some for me. Really?? Such a large hotel and you guys ran out of handtowels? Anyway, I asked for no housekeeping the next day. Then, the next time I asked for housekeeping (yesterday), I discovered at night when I was getting ready for bed that the bedsheets were not properly laid! There was at least 5cm of uncovered mattress at the lower part of the bed, which was not discovered until we turned down the blankets before bed. So at midnight, we had to push the bed out, tugged out and re-laid the sheets outselves. Next, breakfast was a strange affair for the past 6 mornings. The food on the menu was often served "incomplete" (i.e. sunny-side set came without the bacon, sausages etc. that was included on the menu) while buffet food was often stale (i.e. stonehard pancakes this morning, rancid pineapples yesterday, smelly cucumbers couple days back etc.) This is without a doubt the worst 5* experience we've had. Sadly, we've 2 separate bookings so we're stuck till 20th.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, good services, friendly staff, good and large rooms
Stayed 4 nights in Apr 2019
Response from Management Team on 3 May,2019
Dear Valued Guest, Warmest greeting from Angkor Century Resort & Spa! Thank you so much for reviewing us. On behalf of the entire team, I am really delighted that you had the wonderful experience during stay with us, especially the recommendation regarding our staff, service, and all things here. In addition, I will bring up your feedback to share within team accordingly. Lastly, I do hope that you will definitely choose us once you come to visit the ancient city of Siem Reap again in the future. With cares and sincere regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Angkor Century was excellent. I stayed with them upon my arrival in Cambodia. Then the second weekend, I chose to return to Angkor Century for their great services and welcoming atmosphere. The front desk has been incredibly nice and was very helpful in advice on what to do in the city. The breakfast was better than I expected. In-room dining was great as well. Angkor Century is highly recommended for your stay in Cambodia.
Stayed 2 nights in Apr 2019
Response from Kimchhai CHEA on 27 Apr,2019
Dear Valued Guest, Warmest greeting from Angkor Century Resort & Spa! Thank you so much for reviewing us. On behalf of the team, I am really delighted that you had the wonderful stay during the trip to Siem Reap, Cambodia, especially the recommendation to our service, staff and all things you experienced here. In addition, I will bring up your comment to share within team accordingly. Lastly, I do hope that you will kindly choose us once you come to visit here again. With cares and sincere regards,

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay.
Fantastic two night stay here. The hotel staff are extremely helpful answering any queries promptly. The breakfast was great with a good choice. The bar meals are also excellent. It has a lovely large outdoor pool and there is a separate spa. It is conveniently located to Ankgor Wat and other temples, with the muesum in walking distance.
Stayed 2 nights in Apr 2019
Response from Kimchhai CHEA on 21 Apr,2019
Dear Valued Guest, Warmest greeting from Angkor Century Resort & Spa! Thank you so much for reviewing us. On behalf of the entire team, I am really delighted that you had the wonderful experience during stay with us, especially the recommendation to our staff, service, and all things here. In addition, I will bring up your comment to share within the team. Hopefully, you will kindly choose us once you come to visit the ancient city of Siem Reap again in the future. With cares and sincere regards, Kimchhai CHEA Revenue Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Helpful with setting up transportation. Clean rooms.
Stayed 1 night in Apr 2019
Response from Kimchhai CHEA on 9 Apr,2019
Dear Valued Guest, Thank you so much for reviewing us. On behalf of the entire team, I am really delighted that you had the wonderful experience during stay with us, especially the recommendation to our service, staff and all things here. In addition, I will bring up your comment to share within the team. Hopefully, you will kindly choose us once you come to visit the ancient city of Siem Reap again. With cares and sincere regards, Management Team

10/10 Excellent

Sila, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quiet street, yet excellent central town location. Great staff, professional, respectful and family friendly (made friends with many members of staff). Folklore shows (including Apsara dance) on selected nights. The owner is a Khmer with a passionate streak to promote Khmer culture, help out locals with jobs and assist orphanages. Will definitely return.
Stayed 3 nights in Jan 2019
Response from Angkor Century Resort & Spa on 30 Jan,2019
Dear Sila, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
We liked this hotel, very central, rooms were spacious and clean, beds were a little hard that’s the only complaint 😳. Pool area was great, staff friendly and helpful, tuc tuc drivers availability on the grounds at all times. Breakfast buffet was great. We would stay here again 😊😊.
Stayed 3 nights in Jan 2019
Response from Angkor Century Resort & Spa on 21 Jan,2019
Dear Mary, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel and hotel staff! Made my stay so much more enjoyable!
Stayed 4 nights in Dec 2018
Response from Angkor Century Resort & Spa on 8 Jan,2019
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Angkor Century Resort & Spa on 17 May,2018
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

8/10 Good

Mark, shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good centrally located hotel
we had a great stay as a family and the staff were very helpful whenever we had a query, breakfast included in our price was fine. The pool was great after the warm days spent viewing the temples and sites. Only point from a family point of view was not having a childrens rate for the evening buffet which would have been good to do it did not make sense to pay the full rate for our youngest son so we ended up eating outside the hotel instead-- the main area to go out is just a short ride away in a tuk tuk
Stayed 3 nights in Feb 2018
Response from Angkor Century Resort & Spa on 24 Feb,2018
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 Excellent

PhaikLynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Stay
A lot of hotels have some great staff with good service that is sometimes spoiled by a few with a bad work attitude. Compared to the many hotels we have stayed in around the world, Angkor Century is one of the best, if not the best in terms of genuine friendliness and good attitude and service from practically all the staff. This is, we feel, in no small measure due to the professionalism and hands-on approach of the Front Desk Manager Mr. Than Phana who led by example and was always around to look after us. The restaurant staff were all good too. We had the most pleasant stay and have indeed put forward our recommendations of the hotel to 2 other couples who might be going to Siem Reap!
Stayed 5 nights in Jan 2018
Response from Angkor Century Resort & Spa on 7 Feb,2018
Dear PhaikLynn, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

2/10 Terrible

Dany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service and staff
Will not return ever! I booked an executive king for 3 with pool view but upon arrival front desk manager places me in triple twin room with street noisy lousy view! I asked to switch based on my confirmation which he begrudgingly relocated me to a family suite pool view "upgrade" but room was smaller with dirty mugs/cups with timed AC which I called to notify front desk to have maintenance come and check at 5am but he questioned why I didn't notify them sooner because staff may not be available that early???? Lastly, we stroll our luggage down before heading to breakfast to place near door so our driver can place in car at bell desk, but decided to keep our keys in case we forgot something, unbeknownst we heard back around 8am while unlocking the door a male staff was using the restroom and helped himself to the housekeeping tip money we left for cleaners! I shut the door so he can finish but he makes us wait outside for 5 minutes until I bang on door telling him that we haven't checked out yet and for him to exit, he responds, but you're luggage is downstairs, tried to complain to manager but only helpless sorry, very poor business conduct
Stayed 2 nights in Sep 2017
Response from Angkor Century Resort & Spa on 30 Sept,2017
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience may cause to you during your stay at our resort. We look forward to welcome you again in the near future. Best Regards, Angkor Century Resort & Spa Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was a great stay, very good breakfast, lunch was very good and the dinner was great with a show. The staff at this hotel were so very nice and most spoke English. The pool was a very large saltwater pool. Our stay was great. Would go back!!!
Stayed 3 nights in Jul 2017
Response from Pov Phalla on 13 Dec,2017
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience may cause to you during your stay at our resort. We look forward to welcome you again in the near future. Best Regards, Angkor Century Resort & Spa Team

10/10 Excellent

Carmelo, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Amazing service, friendly staff and a perfect location! Facilities were excellent.
Stayed 5 nights in Jul 2017
Response from Angkor Century Resort & Spa Team on 14 Jul,2017
Dear Carmelo, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments, feed-backs to our hotel. We look forward to welcome you again in the near future. Best Regards, Angkor Century Resort & Spa Team

6/10 Okay

Verified traveller

Check in/out
Promised room facing the garden, but got room facing the road Promised fruit basket upon arrival, but did not offer. Please note that the hotel shuttle only one way from airport to hotel. Cost $10 for shuttle from hotel back to airport.

8/10 Good

Line

Liked: Cleanliness, staff & service, room comfort
Dejligt ophold
Dejligt ophold på et hotel jeg også besøgte for 4 år siden. Dog har Covid-19 sat sine spor og hotellet var næsten kun lige genåbnet, med begrænset service ifht at morgenmadsbuffet ikke længere fandtes, pool området så lidt lukket ud og vi virkede som de eneste gæster. Håber gæsterne vender tilbage til Siem Reap og dette hotel som er et dejligt ophold
Stayed 3 nights in Jul 2023

10/10 Excellent

Kino, Hyogo japan

Liked: Cleanliness, staff & service, property conditions & facilities
日本語が話せるスタッフの方がとても親切でした。 一人旅行だったからかとても気にかけてくださってよく話しかけていただきました。 また、お部屋もとても広くて過ごしやすかったです。 お風呂もバスタブがありお湯もしっかり出るので困ることがありませんでした。、
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from SAM on 23 Jan,2020
Dear Sir/Madam, Thank you for staying with us and taking your valuable time to review us on Expedia.com, we really appreciate it. We look forward to welcoming you back. Have a nice day. Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
フロントでしたリクエストに対し、対応可能か不可能か追って連絡すると言われ、部屋に戻るも返事なし。 フロントスタッフによって言うことが異なり、リクエスト内容の共有もされていない。
Stayed 3 nights in Dec 2019
Response from SAM on 24 Jan,2020
Dear Sir/Madam, We truly sorry for our team to miss the communication about your request. We will give more training to them. Thank you for raising this up. May we know your name or booking reference, please? Thank you, Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from SAM on 2 Jan,2020
Dear Anonymous, Thank you so much for your review, we really appreciate it. We wish you a Happy New Year 2020! Best regards, Sambo CHHIN Marketing and Communications Manager

8/10 Good

Kazue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 minutes by tuk-tuk to Angkor Wat !!
We stayed for 4 nights here. the pool was clean and beautiful as the photo. We were happy that the staff always greeted us with a smile. We had delicious noodles and omelets every morning, Of course, there are many other choices. It's a bit far from the bustling area, we always used a tuk-tuk and no problem. We'll sure to stay at this hotel next visit.
Stayed 4 nights in Dec 2019
Response from SAM on 24 Dec,2019
Dear Kazue, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere honor from the deepest of our heart to thank you to you for staying us. And thank you so much for talking your valuable time to review us on Hotels.com in details. We are more than happy to know that you enjoyed with our services, the pool and food. We are looking forward to welcoming you back to Angkor Century Resort and Spa. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Loved it. The hotel were on a great spot to go see the ancient ruins of Angkor. The hotel were beautiful and the staff very friendly and helpful.
Stayed 2 nights in Nov 2019
Response from SAM on 24 Dec,2019
Dear Tiina, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere honor to thank you to you for staying us. And thank you so much for talking your valuable time to review us on Hotels.com in details on how much you loved and enjoyed hotel, and the service provided. We look forward to welcoming you back to Angkor Century Resort and Spa. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from SAM on 25 Dec,2019
Dear Anonymous, Thank you so much for your review, we really appreciate it. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

PON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location is excellent. It’s near the center of city. And There is not noisy.
Stayed 4 nights in Oct 2019
Response from SAM on 24 Dec,2019
Dear Pon, Greeting from Angkor Century Resort and Spa. On behalf of the staff and management teams, we would like to express our sincere thanks to you for staying us, and talking your valuable time to review us on Expedia. We are more than happy to see it. We look forward to welcoming you back to Angkor Century Resort and Spa in the next future. Merry Christmas and Happy New Year! Sincerely Yours, CHHIN Sambo On Behalf of the Staff and Management Teams

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが親切でした。日本語対応の方々は特によく声をかけて下さいました。
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

MAYUKOSATO, 大阪

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客して頂いたスタッフの方々皆さんとても優しくて、心強かったです。今後行く機会があればまた行きたいです。
Stayed 3 nights in Jul 2019

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - highly recommendable
I had an absolutely wonderful stay at Angkor Century resort. The hotel was beautiful, with very nice spacious rooms. Always clean. A absolutely friendly staff, and a great breakfast selection. I can highly recommend to stay here
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2019
Response from Kimchhai on 16 Jul,2019
Dear Valued Guest, Thanks for reviewing us. On behalf of the entire team, I am so delighted that you had the wonderful experience during stay with us. With cares and sincere regards, Century Team

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from Management Team on 8 May,2019
Dear Valued Guest, Thank you so much for reviewing us. Regarding the comment, I would kindly bring it up to share within the team here accordingly. Hopefully, you will choose us once you come to visit the ancient city of Siem Reap again in the future. Best regards, Management Team

8/10 Good

JAEHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
할인된 가격으로 잘 이용했습니다. 호텔규모도 크고 관리도 잘되어 있습니다. 직원들은 교육이 잘되어 있고 친절합니다. 수영장도 괜찮습니다.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
泳池靚景可惜房間殘舊
被相片泳池靚景吸引, 所以連住5晚, check in 後比234號房我, 走廊轉彎第一間, 一看到房內陳設就感覺似一間士多房, 傢俱殘舊, 門鎖生銹, 廁所門關不上, 電話冇聲, 露台門鎖壞, 可以用恐怖來形容, 後來我要求換房, 前枱換左隔離235號房比我, 雖然潔淨情況比較好少少, 但係門鎖傢俱情況都是一樣, 後來又發覺電視只有雪花, 又要call room service維修, 算吧！再換都不會好得去邊, 真係後悔, 每日執房就只鋪平床單, 沒有更換, 簡簡單清潔一下廁所枱面, 毛巾放不足夠, 連拖鞋著到第3日已經污穢了都不更換, 要我掉進垃圾桶內給她看到才更換, 住了5日得出總結是絶對絶對不值得推介, 連2 星級都不如。
Stayed 5 nights in Jan 2019
Response from Angkor Century Resort & Spa on 2 Feb,2019
您好! 首先非常感谢你留在我们身边。 代表吴哥世纪酒店, 我们想感谢您对我们酒店的所有评论和反馈,对于您在我们度假酒店住宿期间造成的任何不便，我们深表歉意。 我们祝你有美好的一天，并期待在不久的将来再次欢迎你。 最好的祝福， 吴哥世纪酒店团队

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Angkor Century Resort & Spa on 25 Dec,2018
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018
Response from Angkor Century Resort & Spa on 19 Nov,2018
Dear Value Customer, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we really appreciated and we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team

10/10 Excellent

じんさん

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古いホテルではあるがメンテナンスされており、快適に過ごすことができた
予約がダブルだったが、事前メールでツインへの変更を連絡しました。 連絡がうまくいっておらず、ダブルへ案内。 その場で変更を申し入れ、空き部屋へ案内されたが、 プールサイドではなく、シティーサイドになった。 片道送迎がサービスだが問題なく、空港に迎えにきてもらった。 基本語が解るスタッフが居て助かった。 市街地に近いのでスーパーへ行くのも便利だった。 食事は毎日違っており、飽きが来なかった。
Stayed 3 nights in Apr 2018
Response from Angkor Century Resort & Spa on 22 May,2018
初めまして。 シェムリアップのアンコールセンチュリーホテルの日本語チームスタッフのボレイと申します。 この度は当ホテルをご利用下さいまして、誠にありがとうございました。 また、嬉しいコメントを残して下さりありがとうございます。 お客様にご迷惑をおかけしましたことをお詫び申し上げます。 今後の改善につながるとのご意見をいただきたいと思います。 今後もお客様の声をもとに今後も努力してまいります。 私たちはすべてのお客様の使用スタッフを待っています。 今回はどうもありがとうございます。

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Angkor Century Resort & Spa on 11 Apr,2018
Dear Astrid, Warmest greetings from Angkor Century Resort & Spa! First of all thank you so much for staying with us. On behalf of Angkor Century Resort & Spa, We would like to thank you for all your comments and feed-backs to our hotel, we do apologize for any inconvenience that not match to your expectation during your stay at our resort. We wished you a great day and looking forward to welcome you again in the nearest future. Best Regards, Angkor Century Resort & Spa Team