Hotel staff are super friendly and helpful, lovely swimming pool with pool-side bar/restaurant, very spacious and clean room (we are three and stayed in a big room with 1 double bed and 1 single bed). The location is convenient (~15 mins of walk to National Museum and many places for local and Western food around the hotel, only 5 mins of walk to Lucky Mall where you will find a big supermarket, shops and resturants). To go to Pub Street / Night Market, just take a tuk tuk. The entrance and lobby of the hotel may not look the most appealing, but the facilities and staff definitely score very high marks. There is also a big Brown Coffee (Cambodia's version of Starbucks) just around the corner and you will enjoy spending some very relaxing time there! Will definitely recommend it to friends who travel to Siem Reap.