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Reviews of Eolia Beach Resort

2.5 out of 5
Eolia Beach Resort
Otres Beach Road 1, Sihanoukville

Reviews

5.4
Rating 10 - Excellent. 3 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 10 out of 30 reviews" "
Rating 4 - Poor. 7 out of 30 reviews" "
Rating 2 - Terrible. 6 out of 30 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Arthur

Liked: Cleanliness
Disliked: Staff & service
The level of english spoken was not what the website suggested, made check in/out tricky, comfortable enough room for the price, could do with a bit of TLC. Easy access to the beach and bars etc along the front
Stayed 4 nights in Feb 2019

6/10 Okay

efraim

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2019

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Simple room, good price and location.
Stayed 1 night in Jan 2019

6/10 Okay

Henrik

Liked: Property conditions & facilities, room comfort
I’ll guess it’s one of the better bungalows in Otres. TV wasn’t working, very week shower. Staff spoke nearly no English. Nice beds and clean.
Stayed 2 nights in Jan 2019

4/10 Poor

JJ, Vancouver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No water in pool, place very run down. Forget about food at hotel but a good place across the street. Staff nice but totally would NOT stay here again. Felt unsafe and bed was terrible. Not worth the money.
Stayed 1 night in Nov 2018

8/10 Good

Jasmine

Liked: Cleanliness, property conditions & facilities, room comfort
A perfect Plan B
We stayed here last minute as our original booking did not work out in Sihanoukville. It was out of our budget, but very lovely. The room was clean, had space for our things including shelves, toiletries were provided and the air conditioning was lovely. We dipped in to the pool in the morning before check out, it was very clean! The power went out while we were there for a short time, but hey... It's Cambodia!
Response from abel on 25 Feb,2018
thanks so much i hope to see you again to eoliabeach

6/10 Okay

Tina

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok, but would probably not stay again
Came to stay for a day just to relax after the Kerfuffle jungle rave. Was therefore a bit disappointed that the room didn't provide either bottled water or a fridge, as this was things that was listed in the room details. I'm not very picky, but I like to get what I'm promised at least. The first room I got had a clogged bathroom and was filled with water that smelled really bad. I asked to change the room and got another one. The room was ok, but not very clean. I got lots of sand under my feet from walking barefoot on the floor. The walls had visible stains, same with the remote controls, dirt in the drawers and the toilet brush was all brown and nasty. Comfy bed, good aircon and wifi.
Stayed 1 night in Nov 2017
je suis surpris que vous avez vu qu il y avait des frigo et de l eau a disposition dans les bungalows. Nous en avons parler ensemble et j ai bien vérifié il se peut que vous avez confondu d hotel après une soiree a la karfuffle par ailleurs au prix promotion que vous avez eu la chambre il est impossible d avoir la prestation que vous demandez et vous pouvez consulter la concurrence ... je vous rappelle que l h Hotel est équipé de la tv, safety box fan , AC, pool ... il est vrai que vous avez eu une chambre ou la canalisation était bouchée, au cambodge nous n avons pas le tout a l égout et qu il faut éviter de mettre trop de papier toilette ou autre chose... je vous fait remarque que nous avons été tres réactif et nous vous avons change de chambre immédiatement après que vous nous l ayez dit j espere vous revoir toutefois dans notre charmant hotel

4/10 Poor

Pheakdey

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2017
i dont understand you dont want explain for you make 2 stars

8/10 Good

Doug, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, staff and right on the beach
Apart from Otres Beach Road 1 being a terrible dirt road leading to the hotels on that road, the Eolia Beach Hotel was quite modern, comfortable, clean and the staff were pleasant. The pool was also nice. There were good restaurants across the road right on the beach with the sound of softly breaking waves giving a pleasant, relaxed ambiance to a very laid back part of Sihanoukville. Otres Beach Road 1 is halfway between the airport and Sihanoukville and the $20US asked for by the taxis from the airport is a bit of a rip-off.
Stayed 2 nights in Sep 2017
Response from abel on 8 Nov,2017
thanks so much , i hope to see you

4/10 Poor

brittany, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing we liked was the a/c in the room.
I'll start by saying that Otres Beach stole our hearts. But Eolia needs some help. We stayed for 4 nights. We had a bungalow right next to the pool but our door was so warped and damaged from humidity that it left a 3inch gaping hole at the top and sideif someone wanted to peep in on us it would be very easy to do. This also caused us to hear allllll the noises from the kids at the pool and anyone's conversation in the hotel grounds. Our shower was supposed to be a hot water shower with the heater on the wall but it never worked. We have used these many times with our travels in Asia so we understand the less pressure the more warmth. This was not the case here. There was NO WATER PRESSURE at all. It took 3x as long to shower because we literally had drops of water coming from the shower head. The services that were said to be offered in the folder in the room were not actually offered. (Laundry, scooter rental, booking ferry and minivan tickets) the receptionist just pointed us down the road. No name or recommendation just pointed. We also were here for Khmer new year so several places were closed or just halfway operational so I can understand why not many people in otres were excited to help tourists. (Who likes to work on a big holiday anyway). Despite the new year and lack of enthusiasm I still was disappointed in this place. We found many Other hostels and restaurants that still gave good service despite the holiday. Also, go to pappa pippo pizza! Won't regret it!
Long Beach
Long Beach and the famous squid lady.
Response from abel on 19 Apr,2017
Bonjour tout d abord je m excuse que votre séjour ne ce soit pas passe comme vous le souhaitiez merci de votre avis afin que l on puisse corrige les problèmes lies a votre séjour et prendre les mesures qui s imposent si le personnel n a pas correctement fait son travail pour ce qui concerne les service lié à l hotel, en effet la personne qui s occupe de l agence était en congé pour le nouvel an kmer et comme vous le savez peut être beaucoup de lieu sont fermés pendant cette période car le personnel part en province voir leur famille. je m excuse donc pour ce séjour rempli de désagrément mais j espère vous revoir dans notre etablissement

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !
It was a nice place , simple clean , nice privacy and great staff
thanks so much see you soon

6/10 Okay

Eric

Disliked: Staff & service, room comfort
Good location, needs improvement.
The property is in overall fair condition. It has an amazing location on Otres beach. The staff was indifferent and absent, the rooms were in fair condition, the breakfast buffet was non-exisstent, and the beds had only 1 light bed sheet on them. While the pictures made it look romantic and charming, we did not want to spend anytime in the room.

6/10 Okay

Gabriele, Italy

Spent two nights with my wife, the hotel in general was ok. We like the bungalows and each bungalow has its privacy. Two recommendations to the hotel: breakfast can start earlier (630 instead of 700 as many travel early morning) and better to install bednets in the room. Apart from that, Otres 1 is a great place! We love the beach.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was filthy. Slimy cloudy green with insects. Inattentive staff or absent all together. Bungalow was poorly build and poorly maintained. Burned through many mosquito coils. No generator which was a problem due to constant power cuts. Bring you own soap as nothing useable supplied. Spent most of our time next door at seabreeze hote with free use of pool and friendly staff.
Response from abel on 28 Dec,2015
sorry the generator come since 15 december and the staff is always in the hotel exept the night there are a guard in the night sorry for mosquito ....

2/10 Terrible

mikael

Disliked: Cleanliness, property conditions & facilities, room comfort
Kineser invade
Byggarbetsplats!!!!!!!
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Pas d'eau. Pas d'évacuation des wc .Pas de minibar pas de breakfast avant 8 heures. Environnement autour de l'hôtel : horrible poussière et détritus. A déconseiller !
Stayed 1 night in Mar 2019

8/10 Good

Göran

Liked: Staff & service
For beach goers
For beachgoers is the location very good. Just minutes walk to the beach. I guess that is what people stay in the area for. The bungalow is okey but pretty run down. Price level high, but it was high season. It says daily cleaning in hotel.coms review, but it didn't happen to us. We had to ask for toilet paper and the water. Got it without problems. We also got beach towels for free when asked. $20 deposit for the room safe key. The air filter for The AC was not cleaned for ages. After I done that, the air flow increased considerable. That has happened in most of the hotels in Vietnam and Cambodia during our trip. The restaurang was heavily overpriced, but the hotel next door, Sea Breeze kept more decent prices in their restaurang.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
BRUYANT ET LOIN DU CENTRE
DÉCEVANT, PROPRETÉ A REVOIR, PISCINE SANS SIÈGES SANS RELAX, RESTAURANT PEU ENGAGEANT . TRÈS BRUYANT, ACCUEIL FROID. LA PLAGE EST JUSTE A COTE MAIS ELLE EST SALE. RESTAURANTS ET BARS PROCHE.
Stayed 3 nights in Feb 2019

6/10 Okay

Henrik

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Stella Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfreundlich und schmutzig
Obwohl wir ein Dreibettzimmer gebucht hatten, bekamen wir nur ein Zweibettzimmer. So wurde doppelt verdient. Das Zimmer war schmutzig und es lagen grosse, tote Kakerlaken im Zimmer. Frische Handtücher und neues Toilettenpapier waren schlicht nicht verfügbar und der Abfall wurde nur entsorgt, wenn er vors Zimmer gestellt wurde. Das Zimmer wurde während dem Aufenthalt nie gereinigt. Die Speisekarte war nur in chinesisch verfügbar und praktisch niemand sprach englisch. Als wir uns beschweren wollten, hiess es erst, der Chef sei im Krankenhaus, ein Tag später war er dann plötzlich 2 Monate in den Ferien und unser Anliegen war ihnen schlichtweg egal... Von diesem Resort ist abzuraten! Katastrophe.
Stayed 8 nights in Dec 2018

2/10 Terrible

Christian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best stay.
Very bad condition in the rooms. Paint falling off the walls, the fan didn’t work and the swimming pool was closed. The staff was nice, but couldn’t do anything about it.
Stayed 1 night in Nov 2018

2/10 Terrible

Patrice

Liked: Cleanliness
Disliked: Staff & service
Passez votre chemin !
L’établissement a été racheté par des chinois. Pas d’eau dans la piscine, ni de chaise. Pas de mobilier extérieur pour profiter du patio. 1 seule personne parlant l’anglais (pour le mandarin pas de problème) Pas de café, ni de petit-déjeuner occidental. Literie bonne. Impossible de négocier car les photos ne correspondent pas à la prestation. Nous avions réservé pour 3 nuits et sommes partis le lendemain (nous avons perdu les 2 nuits) Donc, passez votre chemin!
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
残念
1月1日から1月4日の3泊しました。Otres Beachはホテルを続々と建設中とはいえ正月はカンボジア人も遊びに来るので宿の空きは少なく、価格はかなり高めです。とはいえ、この部屋でこの値段はいくらなんでも高すぎます。エアコン、テレビ、セーフティボックスつきとはいえ、通常で2倍、ハイシーズンで3倍くらいの価格設定だと思います。泊まった部屋には冷蔵庫はついていませんでした。水は、1日あたり500mlペットボトル1～2本がついているのが普通という認識でしたがチェックインの時に350mlのペットボトル1本くれただけでした。あとはレセプションにある小さい冷蔵庫から1日1本を頂戴しました。ビールなどはその冷蔵庫に入れてもらいました。
Stayed 3 nights in Dec 2017
Response from manager on 3 Feb,2018
En effet les prix sont sensiblement plus élevé pendant cette période de l année et vous en conviendrez avec moi que c est partout pareil dans le monde entier j espere malgré ce désagrément que vous reviendrez nous revoir dans notre charmant hotel près du bord de plage en une autre saison ou les prix serons plus en adéquation avec votre budget a bientôt

6/10 Okay

Verified traveller

Disliked: Room comfort
Preis - Leistung stimmt nicht
Das Hotel ist ganz ok sauber aber der Rest ausbaufähig. Sehr hellhörig in den Zimmern. Personal bemüht. Mann sollte dort keine großen Ansprüche stellen. Außerdem ist zu sagen das es in meinen Augen kein Ort für Strandurlaub ist, da es dort sehr "alternativ" (Backpacker, Aussteiger und ähnliches) zu geht. Besser man nicht in Sihankoville direkt. Für 2 Nächte ok mehr würde ich am Ortes Beach nicht machen.
Stayed 2 nights in Dec 2017
Response from abel on 6 Jan,2018
désolé que vous n ayez pas aime le cambodge en effet le cambodge est dans les balbutiement du tourisme et tant de chose reste a faire c est la thailande il y a 30 ans ... vous préférez sans doute des endroits plus moderne et aseptise j espere vous revoir quand meme dns ce beau pays ou les gens sont merveilleux de naturel et de gentillesse

10/10 Excellent

marie, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
J ai beaucoup aimé cet endroit !! Aussi bien pour l accueil que pour la piscine , l emplacement , le confort de la chambre ... C est vraiment un très bon rapport qualité/prix C est un endroit où l on peut se détendre et apprécier ses vacances. Nous y reviendrons sûrement.
Stayed 1 night in Sep 2017
Response from abel on 10 Nov,2017
merci beaucoup pour opinion qui nous renforce encore a être meilleur a bientôt dans notre établissement

4/10 Poor

SHUNCHAU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petit hotel familial en face de la plage
hotel tranquille et le meilleur rapport qualité prix sur la plage d êtres 1 les chambres un peu petite sont propre et confortable et tres calme le restaurant est bon et vraiment pas cher compare au prix des paillottes sur les plages l ambiance kmer de l hotel est un plus, la réceptionniste parle le français c est un plus
Response from manager on 9 Jun,2017
je vous remercie d avoir si bien décris notre hotel et nous esoerins vous revoir tres prochainement a bientôt

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Between dogs and wolves
Seems like the owner is only interested in cashflow, without giving anything back. Disappointing. The hotel has potential, but is not taken advantage of. Room design is boring. Staff lacks training etc. P.S With right owners who know how the hotel should be operated, it could actually become a great place to stay. P.P.S Location is great, vibe quiet, relaxed and calm. Suitable for family

6/10 Okay

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

adrien, paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nuits debut janvier 2016
bungalows qui sentent l'humidité , propreté a revoir. c'est dommage ... problème régulier d'électricité... pas cool de se doucher dans le noir a la nuit tombée au vue du prix de la chambre cela reste convenable