Silver Waterfall

Prime Hanoi location, wonderful staff, one smelly little mystery 🛵 Hotel Solis is perfectly placed for exploring Hanoi on foot. We walked everywhere, and the food around the hotel was fantastic. We even tried Grab delivery when the kids were craving burgers, and found some that hit the spot. The rooftop pool and bar are fairly average, but after a long day of pavement pounding, a cool-off dip is exactly what you need. The rooms were clean, but there was an unpleasant sewage-like smell that seemed to be coming through the vents. It was very noticeable, so it's worth getting looked into. Breakfast was okay. Not a huge selection, but that's fair for a hotel this size. The real stars were the staff. Viet and Liz went above and beyond to make our stay great and gave us brilliant tips on where to go and what to see. A great little place to stay, and if that smell gets sorted, it'd be a winner. ⭐⭐⭐⭐

We had a very pleasant stay at the Oriental Jade Hotel. We booked two corner rooms, which were clean and comfortable, although the views from the fifth floor were not particularly impressive. The highlight of our stay was the excellent service. Every staff member we encountered was friendly, welcoming, and attentive. We truly appreciated the hospitality and felt well taken care of throughout our stay. The location is fantastic — just steps from Hoàn Kiếm Lake and many of Hanoi’s main attractions, with shopping and plenty of restaurants only a few blocks away. The breakfast buffet could be improved, particularly with more variety and better-quality cheese and cold cuts to accompany the bread selection. The eggs also need some attention; both days our eggs were overcooked, suggesting the kitchen could benefit from some additional training. Overall, what stood out most was the wonderful service and friendly staff. The location is hard to beat, and we would happily consider staying here again.