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Reviews of Sorrento Dream

Sorrento Dream
Via Capo 35, Sorrento, Campania

Reviews

9.8

Exceptional

Rating 10 - Excellent. 89 out of 96 reviews" "
Rating 8 - Good. 5 out of 96 reviews" "
Rating 6 - Okay. 0 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley, Broussard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorrento Dream Villa is a wonderful boutique hotel, where you feel like you're in your own vacation home! The staff made us feel like family, especially the manager, Antonio. The views of the Bay of Naples was absolutely incredible with a direct view of Mount Vesuvius. Our suite was extremely spacious, with a separate living area and a large private terrace where we had delicious cappucinos served to us every morning. The complimentary breakfast was outstanding! We can't wait to go back!
Stayed 4 nights in Apr 2024
Response from Maria on 16 Apr,2024
Dear Shelley, thank you very much for your amazing and detailed review, it was a great pleasure to have you as our guests. We are happy that you appreciated our property! We wish you a pleasant return home. Many greetings from all Sorrento Dream staff.

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, wonderful couple of days. I wish we could have stayed longer. Sorrento was wonderful and the accommodations were splendid. We will be back.
Stayed 2 nights in Apr 2024
Response from Maria on 13 Apr,2024
Dear Catherine, thank you for your excellent review. It is important for us to know that you enjoyed our property. We hope to host you again soon. Greetings from all the staff at Sorrento Dream

10/10 Excellent

ALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Maria on 29 Apr,2024
Dear guest, thank you for your excellent review. It is important for us to know that you enjoyed our property and the services it offers, and that our staff made your stay even more pleasant. We hope to host you again soon. Greetings from all the staff at Sorrento Dream.

10/10 Excellent

Gretel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and intimate
Stayed 2 nights in Apr 2024
Response from Gin on 9 Apr,2024
Dear guest, thank you for your excellent review. It is important for us to know that you enjoyed our property and the services it offers. We hope to host you again soon. Greetings from all the staff at Sorrento Dream.

8/10 Good

Ira, Braintree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with amazing sea views. The staff are very friendly and helpful. Two challenges here: the bathrooms have tile that is quite slippery. Almost every time we had to put a towel on the floor inside the shower compartment so we wouldn't slip and literally break a bone. The other challenge is that this is about a 15 min walk to the city. I had to take a 6 AM bus to Rome from Sorrento and couldn't get any taxi to come get me, even with arrangements the night before. Ginevra, who was in charge of the front desk tried to get make arrangements and ultimately told me they wouldn't arrange the transportation the night before because no taxi wanted to take the job as it's only 6 min drive (22 Euros) and they didn't make as much money. She gave me the taxi number to call in the morning, but nobody answered the phone. I ended up finding a phone number online which I called and got a hold of a taxi driver. I offered to pay 60 Euros and then he took the job. There is no sidewalk from a certain point in the road to where the hotel is so be prepared to be extra cautious for incoming vehicles. As one can imagine, it gets challenging at night and very difficult to do so with heavy luggage too, so plan accordingly vis-a-vis transportation if you select this property. Otherwise it's a lovely place. The staff is so friend ly (Antonio and all the ladies that took care of the cleaning, cooking, service etc.)
Stayed 4 nights in Oct 2023
Response from Maria on 19 Oct,2023
Dear Ira,Thank you for your feedback, we are really happy that you appreciated our property and our staff. We are sorry for that inconvenience of the taxi service, I assure you that this year, is really a challenge to us (just like you said!) find last minute transfer and taxi. Unfortunately the demand is too much compared to the offer. This is a problem for the entire area, we really hope that they will solve it as soon as possible!Thanks again for choosing Sorrento dream resort. Regards

10/10 Excellent

nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying the Sorrento Dream Resort was an actual dream! My wife and I booked this place for our honeymoon in Sorrento for our 4 nights here. Upon arriving Maria was in contact with me and organized my transfer to and from Napoli central. We were greeted by Gene upon arrival at the front desk and she was very helpful by giving us a walkthrough of the property and explaining all the amenities to us. Now the property itself is amazing! This was by far the best stay we had during our 15 days in Italy. The resort itself has many amenities such as 3 jacuzzis, a pool, sauna, gym, outdoor garden and two huge terraces that overlook the sea of Sorrento. Since the property only had about 6 rooms, it was nice and quiet and we felt like we had the entire place to ourselves. The property is located in a great area and only a 15 minute walk to the central area. The rooms are very clean and spacious. We booked a sea view suite which had an awesome view of the Sorrento sea from all our windows and was exactly how it was described. The staff do a good job of maintaining the property with daily cleaning. The staff at this resort were all amazing people and made us feel like family. Antonio who is the bartender/chef was the highlight of the trip. He prepared a nice dinner for us overlooking the water. He also made us the best pasta we’ve had. We can’t thank you enough for the hospitality and the service you provided to my Wife and I. 6/5 rating if i could!
Response from Gin on 8 Sept,2023
Dear Nathan and Elizabeth, thank you so much for this exquisite review! We really appreciate it and all your words means a great deal for all of us, you've been so lovely guests and we hope to welcome you here again soon! Warms Regards from all Sorrento Dream Staff

10/10 Excellent

elisandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived friendly staff , came early we got to enjoy pool , jacuzzi , garden room beautiful , excelente staff from reception , waitress , bar tender 6 stars to me !!!
Stayed 1 night in Aug 2023
Response from Gin on 4 Sept,2023
Dear Elisandro, thank you so much for your fantastic review, it means a great deal for all of us! It's been a pleasure to have you and your family as our guests. We wish you a pleasant return home. Many greetings from all Sorrento Dream staff!

2/10 Terrible

Eric, Woodmere

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Paid $850 USD per night for 4 nights on Expedia for a superior suite with sea view that sleeps 4 people (I also have VIP privileges through Expedia). The description incorrectly lists the suite as having a living room and a bedroom -- 2 SEPARATE rooms. We checked in with our 2 children to find that this is just one room -- there is no separate living room and bedroom. The 'living room' has a sofa bed, which when opened, retracts right to the very wide entrance of the 'bedroom' with no door -- such that you are sleeping just several feet away from the children -- on top of each other. The hotel claims the pictures and descriptions are clear. I beg to differ. First, the very description is incorrect. The definition of room as per dictionary.com is -- a portion of space within a building or other structure, separated by walls or partitions from other parts. As such, a living room and bedroom implies 2 separate rooms with partitions between them. Here, there were no partitions. Second, the pictures are misleading. There are several pics where the living room appears entirely separate (attached). Additionally, the hotel uses pocket doors to separate rooms, so the absence of a door in a picture does not necessarily mean that there is no partition -- see the bathroom door picture attached where the door is open and then partially closed. Putting the main issue above aside -- there were many other problems. We arrived extremely jet lagged and the room wasn't ready. We ate at the
Stayed 1 night in Aug 2023
Response from Ginevra and Maria on 5 Sept,2023
Dear Eric,We hope this message finds you well. We would like to address the concerns you raised in your recent review of your stay at Sorrento Dream. Firstly, we appreciate your the opportunity to clarify the situation.We would like to emphasize that our team strives to provide the best possible experience for all our guests, even when circumstances fall outside regular check-in times. In your case, we were pleased to offer you an early check-in, complete with a parking spot, a delightful lunch, and access to your room an hour before the official check-in time.Regarding the room configuration, we acknowledge your observation about the absence of a door between the rooms. It is indeed as you described, with our online images accurately reflecting this layout.Furthermore, we have identified the photograph you referred to in your review and compared it to the actual window view from the room. While we appreciate your attention to detail, we believe there may have been a misunderstanding in capturing the room's true ambiance. Furthermore, you chose to take a picture from the third window instead of the first or second, both of which provided the stunning sea view from the balcony as described.We are committed to ensuring the satisfaction of each guest and upholding our policies consistently. As part of our commitment, we were bound to uphold our policies, which we did in your case, despite your dissatisfaction.In reference to the WhatsApp conversation, we did receive your message where you expressed your concerns and dissatisfaction, along with the threat to post a negative review if your demands were not met. It is our principle to treat all our guests fairly and transparently, and we trust you understand our stance on upholding our policies for the benefit of all our guests.lastly, we took note of your reference to booking two rooms at a different hotel. This is dismaying, considering your decision to stay with us and secure a reservation for only one room. We would have been exceedingly delighted to address your requirements.We deeply regret that your experience did not meet your expectations and apologize for any discomfort you may have felt. Our team remains dedicated to addressing concerns and ensuring that future stays are enjoyable for all guests.We appreciate your time in sharing your feedback, and we genuinely value your patronage. If you have any further questions or would like to discuss this matter in more detail, please do not hesitate to reach out to us directly.Thank you for your understanding, and we look forward to the possibility of welcoming you back to Sorrento Dream in the future.

10/10 Excellent

Sayde

Stayed 2 nights in Aug 2023
Response from Gin on 5 Sept,2023
Dear Sayde, Antoine, Ella and Anthony it's been a pleasure to have you as a guests. More than that, as a good friends! Hope to see all of you soon. Many greetings form all Sorrento Dream Staff

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good size and staff friendly. The conditions of the gym were poor, needs to be clean and equipment lacks maintenance
Stayed 2 nights in May 2023
Response from Maria on 30 May,2023
Dear Daniel,Thank you for your review! We will take notes of your suggestions and we will do our best to improve. Best,

10/10 Excellent

James, bryn mawr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Stars across the board. A long walk to Italiano Corso and the Marina Grande so wear comfortable shoes and be prepared to walk a lot. It was very quiet on property and all amenities were fantastic including the chef Antonio and the hotel staff: Irene, Elle, Melissa and Maria. Kudos!
Stayed 3 nights in May 2023
Response from Maria on 16 May,2023
Dear James, thank you very much for your fantastic and detailed review, it was a great pleasure to have you and your family as our guests. We wish you a pleasant return home. Many greetings from all Sorrento Dream staff.

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Total Dream!
Incredible all around. Amazing room, wonderful staff, and a delicious breakfast.
Stayed 1 night in Sep 2022
Response from Maria on 25 Sept,2022
Dear Stephen, thank you for your fantastic review. We are glad to read this words and we look forward to receiving you again! Kind regards from Sorrento Dream Staff

10/10 Excellent

Ofer

Stayed 2 nights in Sep 2022
Response from Front Dest on 21 Sept,2022
Dear Tamar,Thank you for your feed back, it's very important to us.Hope we can see you and your family another time in Sorrento Dream Resort. Arrivederci!Sorrento Dream Resort Staff

10/10 Excellent

Thomas

Stayed 1 night in Sep 2022
Response from Kadja - Reception on 10 Sept,2022
Ciao Thomas,Thank you for your feedback, it's very important to us. Hope to see you next year in Sorrento.ArrivederciSorrento Dream Resort staff

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful! The staff was amazing made you feel right at home.....for a smaller property with only 6 rooms they had amenities of a much larger hotel. I can’t say enough of how impressed we were, I’d go back and stay in a heartbeat! Shout out to Antonio, he was the best! The Chicago Girls :)
Stayed 3 nights in Jun 2022
Response from Kadja on 13 Jun,2022
Hi Cheryl, thank you very much for your review. It's very important for us. Was a pleasure to have you as a guest, more than that, as a good friend. Hope to see you soon. Sorrento Dream Staff

10/10 Excellent

BIBIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It's was great place to spend my two days in Sorrento. Must come back again
Stayed 2 nights in Apr 2022
Response from Kadja - Reception on 6 May,2022
Thank you very much for your kind feedback. We are happy if you are happy, that is our mission! Hope to see you soon again! Grazie!

10/10 Excellent

CATRINA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff and a beautiful stay!
Stayed 3 nights in Oct 2021
Response from SDR on 7 Oct,2021
It was a great pleasure having you and your family here

10/10 Excellent

Primrose

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This property was immaculately kept. Very clean. Everyone was so kind and went above and beyond. Graziana, Antonio,and Melissa were all exceptional. I would definitely return. The property is just a 20 minutes walk from Sorrento city center
Stayed 3 nights in Sep 2021
Response from Front Dest on 6 Oct,2021
Dear Ms. Primrose, Thank you for your feed back, it's very important to us.Was a pleasure to welcome you here at Sorrento Dream. We can't wait to welcome you again next season. Grazie mille!

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

O

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021
Response from Eleonora on 28 Apr,2021
Thank you so much for your positive feedback, we really appreciate it. We hope you will choose us again. Kind regards from Sorrento Dream

10/10 Excellent

Verified traveller

What a fantadastic place. From the miment wr arrived the staff couldnt have been friendlier or more helpful.
Stayed 4 nights in Aug 2020
Response from Maria on 31 Aug,2020
Dear Guest, Thank you very much for your fantastic review. We really appreciate it. We are happy that you enjoyed your stay with us. We look forward to welcoming you back in Sorrento. Best Regards from all of us.

10/10 Excellent

Alastair, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, great facilities, and delicious breakfast. Would highly recommend if staying in Sorrento.
Stayed 3 nights in Jul 2020
Response from Maria on 5 Aug,2020
Dear Alastair, Thank you very much for your wonderful review. We really appreciate it. We are happy that you enjoyed your stay with us. We look forward to welcoming you back in Sorrento. Best Regards from all of us.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing few days
Fantastic venue, lovely staff (especially Anna) great facilities and within easy access to Sorrento. Wonderful views and nice breakfast. 😎
Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful short break. Enjoyed the spa, views, attentive service and private dining. A lovely weekend!
Stayed 3 nights in Nov 2019
Response from Maria on 1 Dec,2019
Dear Guest, thank you very much for your wonderful review! We really appreciate it and we hope you will come again. Kind regards, Sorrento Dream Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Carol on 28 Nov,2019
Dear guest, thank you so much for your positive feedback, we really appraciate it. We hope you will choose us again. Kind regards from Sorrento Dream

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Maria on 24 Nov,2019
Thank you for your positive feedback. We really appreciate it. Kind regards, Sorrento Dream Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Maria on 17 Nov,2019
Dear Guest, thank you so much for your nice feedback. We are happy to read that you enjoyed your stay at our resort and we hope you will come back. Best Regards fromm all of us

10/10 Excellent

SM, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Exceeded expectations! Super helpful reception. received complimentary snacks and dtixks upon arrival. Perfect view! Hot tub a night was such an amazing amenity.
Stayed 1 night in Nov 2019
Response from Carol on 16 Nov,2019
Dear guest, thank you for your amazing review. We are glad to read such words about us. We hope you will came again in the future. Best regards from all the staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria at the front desk was wonderful!!! She made us feel so welcomed and went out of her way to make sure we enjoyed the hotel. The hotel was absolutely gorgeous, I would definitely stay there again.
Stayed 3 nights in Oct 2019
Response from Maria on 6 Nov,2019
Dear Guest, thank you so much for your nice feedback. We are happy to read that you enjoyed your stay at our resort and we hope you will come back. Best Regards fromm all of us

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Carol on 2 Nov,2019
Thank you for your positive feedback. We really appreciate it. Kind regards, Sorrento Dream Resort

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Carol on 23 Oct,2019
Dear Bettina, thank you for your excellent feedback. We really appreciate it and we hope to see you again. Kind regards from all the staff

10/10 Excellent

maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Carol on 4 Oct,2019
Dear Maya, thank you so much for your excellent feedback, we really apppreciate it. We hope to see you again! Kind regards from all the staff

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was attractive. The staff were particularly nice. Unfortunately we had rain and they do not have an interior lounge to sit in. All public lounge spaces are outside, except for a small breakfast room set up for meals. The bedroom had no chair so there was no where to sit except the bed! The exterior lighting on the outdoor terraces is extreme white either halogen or LED. It is overwhelming and takes all the romance away. They need to redo the lamping of these fixtures. The breakfast room stayed lit up light a white beacon, also not good at night! The bed/bath needed a full length mirror. Our room had a terrace that backed onto the laundry staff area. The smell of detergent was so overwhelming that you could not sit there. In addition the chatter of the staff, the noise of the machines made the terrace unpleasant. I think a full height sold wall is needed. We could see the staff, as they could us, through the gaps in the glass panels. Again the staff were delightful. Linda
Stayed 3 nights in Sep 2019
Response from Carol on 1 Oct,2019
Dear Linda, thank you for your so nice and detailed review. It is important for us to know the feedback of our guests to improve our services. We hope you will choose the Sorrento Dream Resort again in the future. Kind regards from all the staff!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort!! Room & Balcony were wonderful!!
This was an INCREDIBLE room in a wonderful 6 room B & B. It was a little off the beaten path (to town), but it was fine. We had room 101
Stayed 1 night in Sep 2019
Response from Carol on 21 Sept,2019
Dear Melissa, thank you for your wonderful review. We appreciate it and we hope to have you as guests again. Kind regards, Sorrento Dream Resort Staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views, great facilities, spotlessly clean and friendly, welcoming staff
Stayed 5 nights in Sep 2019
Response from Carol on 20 Sept,2019
Dear guests, thank you so much for your fabulous review. We hope you will choose us again in the future. Kind regards from all the staff

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
Extremely disappointed. We booked a room with a sea view 9 months in advance. I called multiple times to make sure we would have a room with a balcony looking at the ocean like the pictures of the superior suite sea view show. It was a special anniversary for us. We’re given a room that only has views of opaque white glass when sitting outside. Was told due to others booking 24 months ago. Hotel only opened last July 2018. Told nothing they could do. There are only 6 rooms. Chances are pretty good you won’t get a room like they advertise. There is no restaurant and that is very inconvenient. Very inconvenient to shopping and other restaurants. Hated the motion detectors that tracked every movement and lite up all night with every movement. They were annoying and made us feel like we were being watched. There are tons of hotels there and priced for better value. Stay somewhere else.
Stayed 4 nights in Sep 2019
Response from Carol on 17 Sept,2019
Dear Ms Scrogum, we explained you that we have just two types of room: garden and sea view, 6 in total, 4 of them are sea view, all the same, the only difference is that 2 are on the top floor and 2 on the lower floor with private sea view balcony that has direct access on the main terrace. You received a sea view as per your reservation. If somebody requires the floor, we try to please everyone, but sometimes it is not possible because of the bookings that are managed by a software. We gave you the possibility to change the room on the day after, so you moved on the top floor, and because we try to always satisfy our guests, we offered you some extra services for free. We haven’t got a typical restaurant, but we have a chef on request that cooks everything you required at a cheap price, this service give to guests the possibility to have the maximum privacy, because you can have dinner on the terrace just for you. From Sorrento Dream Resort to the center, walking is just 10 minutes to the main road and 20 minutes to the main square, the road you should take to the center overlooks the sea, the distance is around 1,2 km, in any case you could take a bus or we could call taxis whenever you need. Our guests usually prefer to stay at this distance, so they should not be in the crowed city center. Regarding the motion detector, nobody was watching at you, we need them when we close the structure in the winter season and we turn on the alarm. We hope you will give us a second opportunity in the future. Kind regards from all Sorrento Dream Resort Staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little private spot for our stay in Sorrento! Staff was wonderful, friendly and very helpful! We loved the privacy and really recommend this place!
Stayed 2 nights in Sep 2019
Response from Maria on 10 Sept,2019
Thank you so much for such a wonderful review. We really appreciate it. We hope to have you again as our guests . Best Regards from the Staff of Sorrento Dream

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Maria on 3 Sept,2019
Thank you for your positive feedback, we really appreciate it and we hope you will choose us again in the future! Kind regards, Sorrento Dream Resort

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel was breath taking. The staff was so nice and helped us out a lot. The hotel had amazing breakfast options and great amenities for my kids and I. It was a short ten minute walk to the piazza & was worth walking because you got to see all this beautiful scenery. My only complaint for this hotel was that our room was too small for a family of four, but other than that I had a wonderful time!
Stayed 5 nights in Aug 2019
Response from Carol on 29 Aug,2019
Thank you so much for your nice review, it is always a pleasure to read such words and to know the feedback of our guests. We are glad that you had a wonderful time here and we hope you all will come back in the future! Kind regards from all the staff

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aptly Named! Sorrento Dream
The highlight of our trip to Italy was our time at this resort- pristinely clean, gorgeous view, peaceful surroundings, friendly staff who would do anything to help and meet your needs. Food and drink were somehow always available- we will definitely stay here again!
Stayed 5 nights in Aug 2019
Response from Carol on 14 Aug,2019
Dear Ms and Mr Kendall, thank you so much for your so nice review, we really appreciate it. We hope you will stay here again! Kind regards from all the staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Carol on 31 Jul,2019
Thank you for your positive feedback, we really appreciate it. Hoping to be chosen again by you. Kind regards, Sorrento Dream

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Carol on 26 Jul,2019
Thank you for your positive feedback, we really appreciate it and we hope you will choose us again. Kind regards, Sorrento Dream Resort

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
S Nelson
Absolutely amazing staff. They all take great pride in making guest feel comfortable. The property is immaculate and located perfectly for access to Sorrento Center. Dinner prepared by the chef was exquisite. The staff helped coordinate a surprise from a loved one. We I’ll be back and look forward to staying at Sorrento Dream again.
Stayed 4 nights in Jul 2019
Response from Carol on 25 Jul,2019
Dear Sophia, thank you for your great review. It is always a pleasure to read such words. We are looking forward to welcoming you again. Kind regards from all the staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay at this small modern boutique hotel. Beautiful accommodations, scenic view, great location and warm, friendly, attentive staff. Highly recommend.
Stayed 3 nights in Jul 2019
Response from Carol on 24 Jul,2019
Thank you for your great review, we appreciate it and we hope you will choose us again in the future. Kind regards, Sorrento Dream Resort Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Sorrento Getaway
We enjoyed everything about Sorrento Dreams! The staff (Maria at check-in) was very helpful, professional and friendly. She had many recommendations for my husband and 13 year old daughter, and went out of her way to print off ferry schedules and the like for us. The location of the resort was ideal, only a 5-10 minute walk into the main square, close to shopping and restaurants. The room itself (superior sea view) was gorgeous - new, modern and high tech coupled with a wonderful view of the water. The grounds included an outdoor open air fitness centre, reading garden, walking path to lemon tree garden, spa, whirlpool, and more. This is a small resort, perfect for quiet getaways. The room service, bar and breakfast menu are small but every such we tried, was prepared with care and delicious. There is a small stretch of road as soon as you depart the property grounds (walk into town) that is narrow, with fast oncoming traffic. Just use care and caution, and common sense when crossing/walking. Thank you for making our stay so enjoyable!
Stayed 2 nights in Jul 2019
Response from Carol on 21 Jul,2019
Thank you for your such detailed and positive review. We appreciate it. It is important for us to know the feedback of our guests. We hope you will came back here in the future. Kind regards from all the staff!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel. The rooms are very clean and spacious, staff was amazing and the hotel grounds and view were amazing. Will stay here again!
Stayed 2 nights in Jun 2019
Response from Carol on 4 Jul,2019
Dear Brian, thank you for your amazing review. We are glad to read this words. Looking forward to having you as guest again. Kind regards from all the staff

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort! Can’t wait to stay at this resort again. Everyone goes out if their way to make sure everything’s perfect during your stay.
Stayed 3 nights in Jun 2019
Response from Carol on 28 Jun,2019
Thank you for your fantastic review, we appreciate it. Looking forward to welcoming you here again. Kind regards from all the staff!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Carol on 26 Jun,2019
Dear Karen, thank you for your positive feedback. We appreciate it and we hope you will choose us again.Kind regards, Sorrento Dream Resort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible resort One of the most magnificent rooms we have ever stayed in Spectacular bath with Bluetooth speaker in shower Wonderful views of Vesuvius Staff outstanding Lovely breakfast
Stayed 3 nights in Jun 2019
Response from Carol on 19 Jun,2019
Thank you for your wonderful review. We are glad to read it. Looking forward to welcoming you again. Kind regards, Sorrento Dream staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property gets 5 stars. It was an amazing experience from beginning to end! A six suite B&B overlooking Mt Vesuvius and the ocean with amazing amenities and an amazing staff. The pool was beautiful and you are able to have a chef prepare you a meal for diner or have spa services on site. We highly recommend this property and will be returning in the future. The property is run by the family members of the builder and the pride taken in the service they provide is amazing. Thank you Elanora, Maria , and Mike
Stayed 3 nights in Jun 2019
Response from Carol on 19 Jun,2019
Thank you for your amazing review. We appreciate it and we hope you will come back in the future. Kind regards from all Sorrento Dream Resort staff