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"Everyone was friendly and helpful. The room was quiet and comfortable."

"I chose this property because I was traveling with my 91 year old mother. We had a lovely large room, two beds, a full kitchen with utensils, a large bathroom, and a large private balcony. Our rom faced the sunset, with harbor and ocean views. We were able to park our rental car at a highrise parking lot in the next door building. Staff were very helpful. we'll definitely return!"

"When we arrived we could not believe the terrible condition. Note this unit as AC unit in the living room, not bedroom. AC barely worked and with missing blinds it was hot! The management company did respond to our requests and very nice. They sent cleaners, fans, replacement chairs and maintenance to repair the blinds. Several vertical blinds were missing and they replaced. The blinds still did not operate and when tried to open it would caused the blinds to fall out. Upon leaving we took...

"Went days without toilet paper. I wasn't aware that there was no room service and this was very disappointing considering I could've stayed at almost any nearby hotel with service for a better price. We ran out of toilet paper after a couple days and asked the cleaning staff for more. They said no and were kind of rude about it. I asked the front desk and they told me "text your agent Nicole". I was so confused. I was never introduced to Nicole or told I had an agent....I texted the number and...

"The bathroom fan was squealing/ vibrating loudly when turned on. Mattress pad was dirty, floor and under the bed was dirty."

"I enjoyed my trip very well. Dishes but no area to clean them. Used 2 glasses in total. Great location with minimal window view. Close to everything and staff were pleasant. Coffee downstairs at the coffee and donut place was the best. Loved the stay*****"

"Good location, walking distance to Waikiki beach, building is a bit old but the room is nice."

"Pillows need to be replace. It’s so flat."