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"I had a wonderful experience at the Grand Mercure Hotel. It is in a great area close to everything and the accommodations were great. It was clean, safe, they provide a delicious buffet breakfast and even decorated my room for my birthday without me asking. All around great service. Also check-in was very smooth thanks to Alvin. If staying in Phuket this is a great choice. "

"Loved staying there. The hotel is beautiful. Lots of activities for the kids. Have everything that you need for your holiday. Buffet breakfast is very good. Had buffet dinner few times also very good. Bars have are really good options, happy hour really works. Just loved it. Will definitely comeback. "

"good"

"Everything good"

"Saii phi phi truly felt like paradise. We stayed here for 2 nights to relax. The staff were so friendly. They have 2 pools normally but 1 of them was under maintenance which was unfortunate. It made the 1 pool very busy and hard to get a lounging chair. We ate at ruan and api restaurant. Both places were great. Ruan is in the forest so there was a high chance for bug bites. The restaurant was also very far from our villa and the staff was happy to call buggy service which was such a nice treat! Getting to the resort was a bit of work and I highly recommend you wear sandals because getting on and off the long boat depended on whether or not its high or low tide. You might have to walk out further and into the water. "

"staffs was extremely polite and helpful."

"We loved everything about our stay from the room (cleaned daily), to the friendliness of the staff and variety at breakfast. The hotel is located close to Karon beach (you can walk but there is also a free shuttle service provided by the hotel) and lots of choices for restaurants and massage parlours nearby too. The resort is set on a hill, so isn’t ideal for those with mobility issues. However, the staff are very accommodating to guest needs day or night and provide a concierge service to your room if you don’t want to walk far. "

"Yes, the buffet was excellent and I enjoyed the pool. All was almost perfect except for some details like: you need to stack up more toilet paper. As it often happens, people get sick and we need more toilet paper. Thanks"

"Good "