"The staff at the hotel were amazing. SO gracious and sweet and extremely attentive. Our room was always beautifully cleaned and we had a relaxing experience. The beach and pool areas were extremely well kept up and the daily massages that I had were wonderful! This was my husband and my 45th anniversary and we wanted a special trip. My only complaint was that I was charged for accidentally breaking a regular room service quality glass after I spent 42,000 Baht for my stay. It was a petty thing to do by the management and it ended up leaving a bad taste in my mouth while I checked out. I travel extensively around the world and have NEVER been charged for breaking a NON expensive glass. Who ever made that decision should never have done that. I used all of the services at the hotel and we had massages 4 days out of 5 plus we ate a very expensive meal at the property. It is not the cost of paying this that bothered me, it was the stupidity of doing that to a person who spent so much money at the hotel . Other than that, we had a wonderful stay and I recommend the hotel highly. Kudos to the room attendents. They always new my schedule and I returned every day after breakfast to a beautifully detailed room."