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"The staff is very courteous and helpful. This is probably one of the most charming hotels we have stayed in. The breakfast was good and is only two blocks from the lake and downtown area. "

"The rooms were spacious, clean, comfortable bed, powerful water pressure, with an amazing view of three volcanoes. Staff were all very friendly and helpful. Special thanks to Carolina. Breakfast buffet was also good. Pretty much the standard buffet across lodgings. Gym is better than average with more equipment choices. Would recommend as the place to stay in Puerto Varas. "

"Excellent location very good place with good restaurants very clean People are very pleasant attempted is next the place that we use to cross the lakes Highly recommend this place"

"People were very friendly. Breakfast was excellent. Rooms clean and fresh"

"Gorgeous setting. Excellent service. Food was delicious "

"Clean rooms, beautiful view of lake, nice location, upscale bathroom, and comfortable mattresses/linens."

"Good hotel"

"Great breakfast, quiet location"

"Staff was very good and accommodating. Thomas at the front desk was very helpful and appreciated his good English language skills. Maria, one of your recommend drivers was also great and very helpful in arranging transport at the end of the lake ferry to San Martin de Los Andes."