Find Luxury Hotels in Southside

"Hotel is beautiful, staff is extremely friendly, parking is a breeze you have the option to do valet at a fee where you can come and go throughout the day or there is an attached garage that also has a fee but you pay every time you enter. If your only staying for sleep the attached garage is the way to go. The bed are comfy, bathrooms are nice and clean. I slept amazing. The only complaint I have is none of the ice machine had ice. I went to five different floors searching for ice and none of the machines had ice in them. Other than that the hotel was amazing and I would stay again. "

"Breakfast is good. Parking is safe."

"Good overall."

"Property is a bit dated but very clean. Good service. "

"Check in was sub par. No information given such as breakfast time and location, check out time, and WiFi. I felt like I was being annoying to the staff member when I was asking for clarification on this. "

"We have to push to get room cleaned I am a Platinum member yet I had to request benefits that in the past were readily provided "

"Clean, comfortalble, nice staff"

"It was good no pest ,people or insects.. would stay again in future "

"We loved the historic nature of the hotel and its proximity to everything we wanted to see in Richmond. Staff was very friendly and Annabelle the cat was a hit with my daughter. I wanted to love everything about the experience but the condition of the hotel was a bit disappointing. There were unpatched holes in the walls and dirty/uneven wallpaper in the room. There were also several areas of the hotel that showed signs of work in progress with plywood propped on walls and a ceiling panel lying on the floor. The guest chair in our room was broken and unsafe to sit in. We would love to try staying here in the future but I hope they give some much needed TLC to the rooms and space. "