"Stayed here with my kids over spring break for 4 nights. The hotel is about a 10 minute walk from the main drag. It also has a restaurant. We got a studio room with 2 queens. The pool and hot tub are nice. The parking is limited, it's full after 4, then gotta park on the street. Which is paid parking May to October. were two big issues. On the morning of the second day the smoke detector starting beeping. So I mentioned it to the front desk and they said they'd take care of it. Evening comes around, it beeps again. So I figured out how to stop it. Beeps again at 230 in the morning so I stopped it again. Talked to front desk in the morning again and they said they would fix it. Midnight comes, it beeps. At this point I'm very annoyed. I call the front desk, they tell me to disconnect it. I said huh? The guy was like can you disconnect it. So, half asleep, i climb up onto a chair and figure out how to unscrew it then unplug it. I just couldn't belive they expected a guest to be hotel maintenance. Afterwards I thought what if I fell. What if i was electrocuted or injured in some other way. Yeah the risk was low but it was surprising they took that chance. And if that wasn't enough the mini-fridge turned into a freezer halfway through the stay. The milk froze, the juice froze, even my beer froze. I didn’t bother to say anything, i just put ice in my cooler and used that. For the price($200 a night) and location, its decent. Just the issues I had really stood out as a big negative"
"The outdoor hot tub jets haven’t worked for years and it’s like warm. But the indoor hot tub, sauna and pool are great.
We had a family above us on the second floor with young kids who woke up at 6am both mornings an and were stomping, running around the room for an hour. Perhaps families with young kids could’ve put on the main floor.
But we love this motel and will continue to stay here in the future. "
"Our recent stay at Fairmont Jasper Park Lodge was a wonderful experience overall. While the main lobby is currently under construction, the hotel has done a great job relocating check-in, dining, and lounge services to the golf clubhouse, which was well organized and welcoming.
Upon arrival, our room was not quite ready, which was a bit of a slow start. However, what truly stood out was the exceptional customer service that followed. Both the concierge team and a manager personally reached out to ensure our stay was nothing short of excellent. Their attentiveness and care made a lasting impression.
We were pleasantly surprised with a room upgrade, complimentary drinks at the lounge, and thoughtful goodies delivered to our room—all gestures that showed how much they valued our experience. These efforts completely turned things around and made us feel genuinely appreciated.
From that point on, our stay was exceptional. We were able to fully relax and enjoy the beautiful mountain surroundings, making for a memorable getaway.
Thank you to the team for going above and beyond—we truly felt cared for and would happily return.
"
Whether you cruise the clear waters of this lake, or hike in the surrounding slopes, you’ll be guaranteed some of the most iconic views in the Canadian Rockies.
Spirit Island is located in an area that travellers like for its waterfalls. If you're looking for a convenient place to stay, you could search for properties close to public transport so it's easy to get around.
Where is the best place to stay close to Spirit Island?
If I need to cancel the hotel reservation for my stay near Spirit Island, will I receive a refund?
Yes! Most hotel reservations are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of your arrival date. If you have a non-refundable reservation, you might be able to still cancel and be given a refund within 24 hours of booking. Add dates, click "Search", then you can use the "fully refundable" filter to view the best options available near Spirit Island.