Millennium Hotels, St Helens hotels

"It was my second stay at the hotel. The room was very clean and had all facilities needed. The breakfast was lovely and staff very polite and helpful. However, I was disturbed by a male staff member entering the room at 6am, there was no indication that the room was free at that point.. We shouted and the member of staff closed the door. I complained to the reception staff, one of them was not very understanding and could not grasp the severity of the incident. It was not good enough, I felt vulnerable and unsafe and nobody seemed to care. I would have rated the hotel a 10/10 otherwise. I hope a member of the management team investigates this complaint correctly and gets back to me. "

"Extremely close to the terminal, sadly wasn’t staying for very long but the room was really clean, comfy bed and a decent shower! Would definitely stay again if I’m going to T2"

"Great hotel and very accommodating staff."

"Classy. The staff was first rate. "

"Really good value for money! Close to city centre and good quality room with complimentary things e.g. tea, coffee, fridge, iron etc…"

"Very efficient check-in. Comfortable clean room Overall very happy. Les"

"Staff are very professional and helpfully "

"Good clean and on airport"

"Fabulous hotel, very comfortable stay and friendly, professional staff. "