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Beautiful hotel on the water. Staff was helpful, the restaurant was good. Great place to stay
Laura
Stayed 1 night in Apr 2024
Response from Peter on 28 Apr,2024
HI Laura and many thanks for this very kind review . We are so pleased to hear that you enjoyed your stay with us. Warmest regards from the Management and staff .
Many thanks for taking the time to leave us such a pleasing review Susette and we certainly hope to see you again very soon. Kindest regards from the Managment and staff.
Amazing birding area visible from your oceanfront rooms!
kimberly
Stayed 2 nights in Mar 2024
Response from Peter on 9 Mar,2024
Hi Kimberly, and thanks for this kind review. We are glad you enjoyed the natural bird sanctuary and the amazing views. Kindest regards from the Management and staff.
8/10 Good
Cynthia
9 Mar,2024
Liked: Cleanliness, staff & service, amenities
Staff is first rate. Friendly and helpful. The facility is 'Old School' in a charmimg way. Reminds me of what you might find along Route 66. It is located right across from the bay so, perfect location. Carpet does need to be replaced. They are aware and have ordered.
Cynthia
Stayed 1 night in Mar 2024
Response from Peter on 9 Mar,2024
Hi Cynthia and many thanks for you great review. Yes, we are in the process of renovating inside and carpets are on the to do list. We hope to see you again soon.
We thoroughly enjoy our stay at Panorama and the staff in particular Veronica was fantastic and very helpful.
Steven
Stayed 2 nights in Mar 2024
Response from Peter on 9 Mar,2024
Hi Steven, we are all so glad you had a great time, and I will certainly send on your kind comments on to Veronica. Kindest regards from the management and staff .
6/10 Okay
Stanley, Buddina
Travelled with partner
28 Feb,2024
Liked: Staff & service
I hope the new management can bring the property up to a better standard .
Stanley
Stayed 1 night in Feb 2024
Response from Peter on 29 Feb,2024
Hi Stanley, As you are aware the property is undergoing extensive renovations both internally and externally and the feedback to date is extremely positive. We hope you come see us again soon.
the hotel was very spacious and had a great view
would stay there again it was centrally located and looks like they were doing some renovations outside
will be great when finished. the only thing I would have liked was an air conditioner. there was a wall heater. I know its Tasmania and its not suppose to get hot but the room was quite hot overnight otherwise a great place to stay
Sue
Stayed 1 night in Feb 2024
Response from Peter on 26 Feb,2024
Hi Sue and many thanks for taking the time to write us such a kind and pleasing review. We are so glad you enjoyed your stay with us and yes, we are renovating and upgrading - including air conditioners to the rooms. We hope to see you again very soon. Warmest regard from the management and staff.
An enjoyable stay. Good-sized room. Good welcome and check-in by staff. Bathrooms need some updating. Excellent area - close to main town centre and all attractions, restaurants, museums.
Matthews
Stayed 1 night in Jan 2024
Response from Peter on 22 Jan,2024
Hi Matthew and many thanks for the kind review. As the new owners effective 23rd December are on a journey of discovery and renovations which will include new bathrooms so thanks for the comments and we hope to see you again soon. Kines regards from the management and staff at the Panorama Hotel.
6/10 Okay
Ivan
Travelled with family and small children
19 Jan,2024
Liked: Staff & service, amenities
Parking is free. But aircon in the room didn't work so the sleep was not the most comfortable.
Ivan
Stayed 1 night in Jan 2024
Response from Peter on 22 Jan,2024
Hi Ivan, and many thanks for the review. As the new owners effective 23rd December we are attending to upgrades and renovations which will include new bathrooms, landscaping and air cons so thanks for the comments and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.
10/10 Excellent
Josephine
Travelled with family
17 Jan,2024
Liked: Cleanliness, amenities
Josephine
Stayed 1 night in Jan 2024
Response from Peter on 22 Jan,2024
Hi Josephine, and many thanks for the kind review. As the new owners effective 23rd December we are delighted you enjoyed your stay with us and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.
Generally looks rundown and in need of refresh. Pastel decor from the 80’s needs updating. Friendly staff but food was ordinary
Brett
Stayed 1 night in Jan 2024
Response from Peter on 22 Jan,2024
Hi Brett, and many thanks for the kind review. As the new owners effective 23rd December renovations are top of mind including new aircons in all rooms so thanks for the comments and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.
We had safe.and enjoyable stay in this property. Staff are very friendly. Will definitely recommend.
Chona
Stayed 1 night in Jan 2024
Response from Peter on 22 Jan,2024
Hi Chona, and many thanks for the kind review. As the new owners we are on a journey of discovery and property upgrades and it so pleasing to hear such kind comments. Kindest regards from the management and staff at the Panorama Hotel.
6/10 Okay
Belinda
6 Jan,2024
Liked: Cleanliness
Property needs updating. No air con. The staff that checked me in gave more information to the person ahead of me because they “looked like a fit person” and I was merely told where my room was and that I should book for dinner.
Belinda
Stayed 1 night in Jan 2024
Response from Peter on 22 Jan,2024
Hi Belinda and many thanks for the review. As the new owners effective 23rd December are on a journey of discovery, staff training and renovations which will include new bathrooms and air cons. I am not sure what you mean by a more fit person or why reception would have treated you differently - But I will certainly discuss this with my staff as they a usually highly complemented on. Kindest regards from the management and staff at the Panorama Hotel.
Great location. The accom is a little tired and the garden needs maintaining. Overall a nice stay.
Tameaka
Stayed 1 night in Dec 2023
Response from Peter on 22 Jan,2024
Hi Tameka, and many thanks for the kind review. As the new owners effective 23rd December are on a journey of discovery upgrades and renovations which will include new bathrooms, landscaping and air cons so thanks for the comments and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.
Staff was very kind and helpful. Food was delicious.
Allison
Stayed 1 night in Jan 2024
Response from Peter on 22 Jan,2024
Hi Allison, and many thanks for this very kind review. As the new owners effective 23rd December we are delighted that the teams efforts are being recognized and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.
Hi Matina, and many many thanks for the wonderful review, and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.
8/10 Good
Ranga
1 Jan,2024
Ranga
Stayed 1 night in Dec 2023
Response from Peter on 22 Jan,2024
Hi Ranga, and many thanks for the kind review. We are so pleased you enjoyed your time with us, and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.
The staff are so friendly and helpful.
Food was prompt and very tasty with good sized portions.
Rooms well sized and set out.
New management have started and have plans to clean up more and liven the atmosphere.
This will be a remacable place once the makeover is complete
Peter
Stayed 1 night in Dec 2023
Response from Peter on 1 Jan,2024
Hello Peter and thanks you so much for your wonderful review. It was a real please to meet you and we hope to see you back here very soon. Kindest regards from the management and staff.
Hi Stephen and many thanks for the kind review. We are endeavoring to improve the hotel daily, with more exciting renovations to come. We hope to see you again soon and all the best from the management and staff at the Panorama Hotel
All of the staff was very friendly and helpfull. Hotel is conveniently located withing walking distance to the centre and has plenty of parking.
The hotel rooms were very spacious, clean and beds are quite comfortable.
Jerneja
Stayed 2 nights in Dec 2023
Response from Peter on 29 Dec,2023
Many thanks for taking the time to write such a kind review. We are so glad you enjoyed your stay with us and hope to see you again soon. Many thanks from the management and staff.
4/10 Poor
Joanne
Travelled with partner
27 Dec,2023
Liked: Cleanliness, amenities
Disliked: Staff & service
The room and its facilities were excellent.
Booking in was easy. The gardens were overrun and an attempt had been made to do some maintenance on the yard.
The meal was very disappointing and was poorly prepared. We ordered 2 drinks and had to return glasses twice as 1 was broken and the next still had lipstick on it. The pork belly was so overcooked it looked like to was boiled then fried. The veg were good but minimal. My partners steak was covered in pepper (which he dislikes) the gravy was brown water and the salad was bruised and covered in oil.
I was so disappointed as it was Xmas day.
The apology was that the staff didn’t show for their shift but that’s not our problem. I would never recommend a meal there.
Joanne
Response from Peter on 29 Dec,2023
Many thanks for taking the time to write your review Joanne and I clearly remember talking to you about the issues you had with the food and sincerely apologizing for the issues you had. Whilst staff letting us down and not showing up on such a busy day is not your problem, I had hoped you would understand. We only took over the business two days before Christmas and were in the process of Lanscaping, painting etc so I do apologize.
Lovely place to stay. All of the conveniences of town but still close to Bay of Fires
Angela
Stayed 1 night in Dec 2023
Response from Charlie on 24 Dec,2023
Hi Angela, and many thanks for your kind response. We are so please you enjoyed your stay with us and hope to see you again soon. Kind regards, from the Management and Staff
Outdated , over priced , no mini bar , didn’t even see one single staff member , was locked out ,
Won’t stay again is not worth the money
Jamie
Stayed 2 nights in Dec 2023
Response from Peter on 24 Dec,2023
HI Jamie, I am sorry to hear about your experience however greatly appreciate the feedback. We have taken over the property as at 22nd December 2023 and intend to review all aspects of the operation. We hope to have the opportunity to welcome you back one day and hopefully change your mind. Kindest Regards from the Management and Staff.
Loved everything about the hotel room and especially the customer service that was given.
Dani
Stayed 1 night in Nov 2023
Response from Peter on 24 Dec,2023
Hi Dani, and many thanks for taking the time to write such a nice review. We hope to welcome back to the hotel soon. Kindest Regards from the Management and staff.
I didn't like the noise the floor was making when walking on it. At night, you can everyone walking past your room.
Mateki
Stayed 1 night in Nov 2023
Response from Peter on 24 Dec,2023
Hi Mateki. Many thanks for your kind review and for highlighting the floor. We are the new owners and are aware of the issue and will be taking the appropriate steps to rectify this over the next few weeks. Hope we get to see you again soon. Kindest regards from the Management and Staff.
Disappointing stay, very noisy, no mini bar at all, a fridge runs with a small bottle of UHT milk.
No spare pillows.
Buffet breakfast was the worst I’ve ever seen or had. Very disappointed.
I’ve stayed there about 15years ago when it was a different name, and it is still the same.
Room was nice upstairs with a view over the wetland and water. Room was clean and bed comfy.
Downstairs the entire corridor creaked loudly as you walked along it such that i would not have been able to sleep if my room was down there.
Very close walk to the street and club for some pool and pokies which was a very handy location.
Carpark and lighting outside and in the carpark on our return after dark was non existent. Could not see all the way to the door and did not feel safe.
Restaurant onsite was not open the night we stayed, although the bar was.
Lynda
Stayed 1 night in Oct 2023
8/10 Good
Judith
Business traveller, Travelled with partner
9 Oct,2023
Liked: Cleanliness, staff & service, amenities
The room sizes are large but could do with a face lift
Pleasant staff room was very clean tidy and spa bath had sticker across jet stating that it had been cleaned properly which was reassuring. Would stay again.
Comfortable room overlooking bay. Dining room open for evening meal with good food and service
Robert
Stayed 1 night in Aug 2023
10/10 Excellent
Peter
Travelled with partner
1 Jul,2023
Liked: Staff & service
Very spacious,reminded me of resort in Queensland.Being winter it was unusually quiet.Staff very friendly.Enjoyed lovely meal in restaurant.Out side areas needs some T L C.Hope to come again in Summer
It is an older property but ROOM, so much ROOM.
The people on the desk and in the restaurant were great. The food in the restaurant was OK.
Would we book this property again. Yes
Place was strangely empty and not very welcoming. Staff were abrupt and didn't go out of their way to be helpful. Bed was overly soft. Room was freezing when we arrived.