Hotels near StoneSprings Hospital Center

"Very clean and friendly staff."

"Reasonable price."

"The laundry and clean crew are loud- with the carts going over the sidewalk. Guest laundry was out of order and front office staff should know that. Would not stay here for long stay. Not many options for food, supplies around. The delivery option ends at 10:00 and many people arrive on late flights, by the time you get here there is no food options "

"yes"

"Good goodbye "

"I’m extremely disappointed with my experience with this Hyatt property. I booked a room for March 6 but cancelled the reservation within about an hour after learning that my international travel plans had changed due to a major disruption overseas. A Hyatt representative even sent a waiver to the front desk confirming the charge should be waived. Despite cancelling immediately and never checking in or using the room, I was still charged. When I contacted the hotel, the manager refused to review the situation and stated that because the hotel was fully booked that night, a refund would not be issued. This was very frustrating, especially given the circumstances and the waiver that had already been sent. I have since escalated the issue to Hyatt corporate and hope they will resolve it fairly. I expected better customer service and understanding from a brand like Hyatt."

"Room was clean, bed was excellent. staff was available for late arrival. "

"The hotel has 3 guest elevators and 1 service elevator designated for staff only. During my stay, 2 of the guest elevators were out of service, leaving only 1 operational guest elevator and the service elevator temporarily available for guest use. This information was not communicated prior to check-in. Waiting up to 20 minutes just to get on an elevator is completely unacceptable, especially for a hotel of this size. To make matters worse, the one remaining guest elevator eventually became inoperable as well. Guests were stuck inside and had to pry the doors open to get out. This created a very frustrating and concerning experience for everyone staying at the hotel. Proper communication and maintenance of essential amenities like elevators should be a priority."

"Conveniently located relative to the airport-just 10 minutes away. When I called for the airport shuttle, the receptionist informed us it would pick us up in a few minutes. It arrived after 30 minutes. The driver was helpful but we were frustrated by the expectation not being accurately set by the receptionist. The bathroom had unsightly water damage to the doors and a damp and musty smell."