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Reviews of Jaz in the City Stuttgart

Jaz in the City Stuttgart
Wolframstrasse 41, Stuttgart, DE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 918 reviews" "
Rating 8 - Good. 237 out of 918 reviews" "
Rating 6 - Okay. 40 out of 918 reviews" "
Rating 4 - Poor. 25 out of 918 reviews" "
Rating 2 - Terrible. 18 out of 918 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Parham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with easy access to town centre. Very modern and clean. Staff were very helpful. Rooftop bar was also a nice location with some great cocktails on the menu.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, friendly, luxurious duvets on beds.
Stayed 2 nights in Feb 2024
Response from With jazy regards I Dennis Cetinkaya I Jazy regard on 4 Mar,2024
Hello, we are glad to hear that you enjoyed our modern and friendly facilities as well as the luxurious comforters on the beds. Jaz in the City Stuttgart is dedicated to providing our guests with an unforgettable stay experience. Come back again soon!With jazy regards I Dennis Cetinkaya I Jazy regards,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

8/10 Good

N. Can

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Dec 2023
Response from With jazzy greetings I Dennis Cetinkaya I Jazy gre on 18 Dec,2023
Hello!We are really pleased that you found our place "great". It is very important to us that our guests feel completely at home at the "Jaz in the City Stuttgart" hotel. Your positive feedback motivates us to continue to do our best.See you next time and stay jazzy!With jazzy greetings I Dennis Cetinkaya I Jazy greetingsDennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Mit jazy Grüßen, Dennis Cetinkaya Front Office Man on 12 Dec,2023
Hallo! Freut uns riesig, dass du mit deinem Aufenthalt bei uns zufrieden warst. Dein positives Feedback spornt uns an, weiterhin alles zu geben, um unseren Gästen ein tolles Erlebnis zu bieten. Wir freuen uns schon auf deinen nächsten Besuch!Mit jazy Grüßen,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

Katriona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mit jazy Grüßen I Dennis Cetinkaya I Jazy Grüße De on 31 Oct,2023
Hallo! Es freut uns sehr, dass unser Team und das Hotel dir gefallen haben. Ein freundlicher Empfang und ein tolles Ambiente sind genau das, was wir für unsere Gäste anstreben. Auf deinen nächsten Besuch freuen wir uns schon! Mit jazy Grüßen I Dennis Cetinkaya I Jazy GrüßeDennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mit jazy Grüßen I Dennis Cetinkaya I Jazy Grüße De on 31 Oct,2023
Hey, danke für das positive Feedback! Es ist super zu hören, dass du unser Hotel toll findest. Wir freuen uns schon darauf, dich bald wieder bei uns im "Jaz in the City Stuttgart" begrüßen zu dürfen. Mit jazy Grüßen I Dennis Cetinkaya I Jazy GrüßeDennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel/avoid the breakfast.
We were there to kill some time before a river cruise, elsewhere. The hotel was modern, comfortable bed & a nice shower. the room was spacious enough. The staff were friendly. Our first night, the restaurant was closed, due to a private function. Unfortunately on Sunday, in Stuttgart, almost everything is closed, including the hotel restaurant, except for the breakfast buffet. We did partake in the breakfast buffet, at an unreasonable cost. The breakfast itself had a good variety, however the supposed to be hot portions, were served room temperature at best. Very disappointing. Otherwise it is a good hotel.
Stayed 2 nights in Oct 2023
Response from With jazy regards I Dennis Cetinkaya I Jazy regard on 23 Oct,2023
Hello!Glad to hear that you liked the modern decor, comfortable bed and our location. We're also glad you appreciated our friendly staff.We are sorry to hear that the restaurant was closed on your first night for a private event and that you found breakfast to be disproportionately expensive. We always strive to offer a wide selection of treats and we regret that the temperature of the hot food did not meet your expectations.Nevertheless, we are very pleased that you see us as a good hotel. We hope to welcome you back soon and provide you with an even better experience!With jazy regards I Dennis Cetinkaya I Jazy regardsDennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mit jazy Grüßen, Dennis Cetinkaya Front Office Ma on 17 Oct,2023
Hallo! Freut uns, dass du deinen Aufenthalt im "Jaz in the City Stuttgart" als "sehr gut" eingestuft hast. Das ist Musik in unseren Ohren! Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen. Mit jazy Grüßen,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

Rossitta

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and convenient to everything
Stayed 3 nights in Oct 2023
Response from With jazy regards, Dennis Cetinkaya Front Office M on 17 Oct,2023
Hello!We are glad to hear that you find our location convenient. At Jaz in the City Stuttgart, we strive to provide our guests with a comfortable and convenient experience and it seems that we have achieved just that. Come back soon!With jazy regards,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean room. Have all the necessities, love the technology built in to connect speakers. Great shower.
Stayed 1 night in Sep 2023
Response from Mit jazzy Grüßen, Dennis Cetinkaya Front Office Ma on 30 Sept,2023
Hallo! Es freut uns sehr, zu hören, dass Du Deinen Aufenthalt bei uns genossen hast. Unsere modernen, technologie-integrierten Zimmer sind in der Tat ein Hit, und es ist super, dass Du sie so geliebt hast! Schön, dass Du auch unsere tolle Dusche erwähnst. Wir hoffen, Dich bald wieder im "Jaz in the City Stuttgart" begrüßen zu dürfen. Mit jazzy Grüßen,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

6/10 Okay

Timothy Vincent Noll

Disliked: Staff & service, amenities
It was alright
Stayed 3 nights in Sep 2023
Response from With jazy regards, Dennis Cetinkaya Front Office M on 26 Sept,2023
Hi, it's great to hear that your stay with us was "fine". We strive to leave a positive impression with every guest. Your feedback helps us to achieve our goal. Hope to have you back with us again soon.With jazy regards,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

Jamail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s attached to a shopping center
Stayed 2 nights in Sep 2023
Response from With jazy greetings Dennis Cetinkaya Front Office on 26 Sept,2023
Hello,We are glad that you noticed the great location of our hotel "Jaz in the City Stuttgart"! The attached shopping center is really convenient for our guests. Hope you enjoyed it and we will see you again soon! With jazy greetingsDennis Cetinkaya Front Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jazy greetings, Dennis Cetinkaya Front Office Mana on 22 Sept,2023
Hey there! Your review is like music to our ears. Simple, but oh-so-sweet. It's great to know that you had a "super" time at Jaz in the City Stuttgart. Keep those good vibes flowing and drop by anytime you're around. Jazy greetings,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

2/10 Terrible

yaniv

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Horrible experience! Zero service, unprofessional staff. Big hotel with only 2-3 employees that are responsible for front desk, housekeeping and all operations. Not clean at all. We left one day earlier as we couldn’t bear it.
Stayed 3 nights in Aug 2023
Response from Mit jazy Grüßen I Dennis Cetinkaya I Jazy greeting on 4 Sept,2023
Hey there,Sincere apologies for the less than ideal experience you've had at our hotel. Your description is definitely not the standard of service we strive for. Here at Jaz in the City Stuttgart, our aim is to create a comfortable and enjoyable environment for everyone.We're bummed to hear about your observations regarding our team and cleanliness. We're all about creating a jazzy atmosphere with professional staff and top-tier cleanliness. Sorry to hear that your stay didn't hit the right note. We hope you'll give us another chance in the future to show you the real Jaz experience that our guests usually rave about!Mit jazy Grüßen I Dennis Cetinkaya I Jazy greetings,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is that we booked this property because it had accessibility provisions, however the parking garage was across the road and dropping off someone who uses a wheelchair in a 15mins slot for check in and then leaving them whilst you take the car away to park and then multiple trips over a busy main road with bags isn’t ideal or a relaxing start to your stay. Plus, trying to take a wheelchair up 3 flights of steps in the parking garage is very difficult as it’s not safe to wheel it up the driving ramp. Other than this, this hotel was really lovely. Clean and spacious rooms with excellent shower facilities and a nice, well equipped gym.
Stayed 1 night in Aug 2023
Response from Jazzy greetings, Dennis Cetinkaya Front Office Man on 25 Aug,2023
Hey there,First off, I'm really sorry to hear about the challenges you encountered with the parking and accessibility, that's certainly not the chill start we aim for our guests to have. We totally get that it's key to make every aspect of your stay smooth and easy, especially when it comes to accessibility. On a happier note, we're stoked that you dug our clean and spacious rooms, the excellent shower facilities and our well equipped gym. That's the vibe we like to hear!We're always looking to better our services so we appreciate you sharing your experience. We hope to see you back soon for a more relaxed stay.Jazzy greetings,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

10/10 Excellent

ELMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and unique. Loved it.
Stayed 1 night in Aug 2023
Response from Mit jazy Grüßen I Jazy greetings, Dennis Cetinkay on 9 Aug,2023
Hey there,Awesome! It's terrific to hear that you dug our modern and unique vibes. We always aim to keep it fresh and exciting at "Jaz in the City Stuttgart". Your love for it is music to our ears. Hope to see you grooving back this way soon!Mit jazy Grüßen I Jazy greetings,Dennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

8/10 Good

Helen

Liked: Cleanliness, staff & service
Really nice hotel with a great size room. It had a big bed and fantastic shower. There was a nice aroma in the hotel. Staff were very good however we were really disappointed by the lack of facilities during our stay. Both the bar and restaurant were closed most of the time which proved challenging on Sunday when most things around were closed. The onlynight the bat was open was Saturday and it was good bar with excellent music and efficient staff.
Stayed 3 nights in Aug 2023
Response from Ana on 9 Aug,2023
Hey there!Stoked to hear you dug your stay and enjoyed the room and the aroma of our hotel. Nothin' better than a fantastic shower and a big comfy bed after a day of adventuring, right? It's a bummer to hear about your experience with the bar and restaurant. They're usually the life of the party and we'd love for you to experience them at their best. On your next visit, we hope you'll get to fully enjoy all the facilities and the Jazzy vibes we're known for. Thanks for the shout-out to our staff, they're pretty awesome, aren't they?Mit jazy Grüßen I Jazy greetingsAna LopezFront Office Supervisor a.k.a. The Guest Entertainer Co-Ordinator

8/10 Good

Carl

Stayed 7 nights in Jul 2023
Response from Mit jazy Grüßen I Jazy Grüße Dennis Cetinkaya Fron on 9 Aug,2023
Hallo! Es freut uns total zu hören, dass Du unser Hotel schön findest. Es ist immer großartig zu wissen, dass Gäste unsere Atmosphäre genießen. Wir hoffen, dass Du uns bald wieder besuchst und dass wir dann die Chance bekommen, Deinen Aufenthalt noch besser zu gestalten. Mit jazy Grüßen I Jazy GrüßeDennis CetinkayaFront Office Manager, auch bekannt als The Chief Guest Entertainer

2/10 Terrible

Deana

Stayed 2 nights in Jun 2023
Response from Mit jazy Grüßen I Jazy Grüße Dennis Cetinkaya Fron on 1 Jul,2023
Vielen Dank, dass du dir die Zeit genommen hast, uns dein Feedback zu geben. Wir bemühen uns, unseren Gästen ein außergewöhnliches Erlebnis zu bieten, und wir sind enttäuscht, dass du nicht den besten Aufenthalt bei uns im Jaz in the City Stuttgart hattest. Wir schätzen jeden Gast, daher ist dein Feedback für uns wichtig. Wir sind stolz auf unser Engagement, hier im Jaz in the City Stuttgart eine einzigartige Atmosphäre zu schaffen, in der alle unsere Gäste ein lebendiges und aufregendes Erlebnis genießen können.Mit jazy Grüßen I Jazy GrüßeDennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

8/10 Good

Karim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lampen und Kaffeemaschine Defekt Das Zimmer war ansonsten der Hammer.
Stayed 1 night in Apr 2023
Response from Kamala Junior Assistant Front Office Manager on 11 May,2023
Dear Karim,thank you for your feedback! We are thrilled that you were impressed by our room, and we apologize for any technical difficulties you experienced. At Jaz in the City Stuttgart, we strive to provide a luxurious experience, and our staff is committed to making sure each guest has the most comfortable stay possible. We appreciate your feedback and hope that you will stay with us again soon!Mit jazy Grüßen I Jazy GrüßeKamala BühnerJunior Assistant Front Office Manager alias The Chief Guest EntertainerVielen Dank für Ihr Feedback! Wir freuen uns, dass Sie von unserem Zimmer beeindruckt waren, und entschuldigen uns für die technischen Probleme, die Sie hatten. Im Jaz in the City Stuttgart sind wir bestrebt, Ihnen ein luxuriöses Erlebnis zu bieten, und unsere Mitarbeiter bemühen sich, jedem Gast einen möglichst angenehmen Aufenthalt zu ermöglichen. Wir bedanken uns für Ihr Feedback und hoffen, dass Sie bald wieder bei uns übernachten werden!Mit jazy Grüßen I Jazy GrüßeKamala BühnerJunior Assistant Front Office Manager alias The Chief Guest Entertainer

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and wellness area. Handy location very close to U-Bahn. Parking across the road shared with the local police, very handy. Should have booked breakfast in advance as full price wasn't really worth the money but could not fault anything else
Stayed 1 night in Jan 2023
Response from Dennis Cetinkaya Front Office Manager a.k.a. The C on 21 Feb,2023
Thank you for your kind words about our room and wellness area! We're glad to hear that you found the location to be convenient and the shared parking across the road with the police to be a handy bonus. At Jaz in the City Stuttgart, we always strive to provide a memorable experience with quality service and value for money, so we apologize if breakfast didn't quite hit that mark. To ensure you get the most out of your stay next time, consider booking breakfast in advance. We look forward to seeing you again soon!Mit jazy Grüßen I Jazy greetingsDennis CetinkayaFront Office Manager a.k.a. The Chief Guest Entertainer

8/10 Good

Tilman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, modern style.
Stayed 1 night in Jan 2023

8/10 Good

Christina

Stayed 1 night in Jan 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Natascha Guest Relation Supervisor on 25 Dec,2022
Dear Brett, thank you for your feedback! We are looking forward to welcome you soon again. Kind regards

8/10 Good

ANA ALEXANDRA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice friendly place
The hotel is nice and clean. The beds are very confortable and the shower is great. Didn't like the fact that the restaurant is closed almost all the day and sundays and the early checkin conditions.
Stayed 2 nights in Nov 2022
Response from Natascha Guest Relation Supervisor on 20 Nov,2022
Dear guest,thank you for your feedback!We are looking forward to welcome you soon again.Kind regards

10/10 Excellent

Jonas

Stayed 1 night in Oct 2022

10/10 Excellent

Mathieu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool, unique vibe. Restaurant was booked for an event sadly, so didn't get to try it. Neat rooms with very practical features. Parking's a bit of a faff though.
Stayed 1 night in Sep 2022
Response from Natascha Guest Relation Supervisor on 7 Oct,2022
Hey Mathieu, thanks for your feedback. We hope to welcome you soon again. Kind regards

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and next to great food and shops
Stayed 1 night in Sep 2022
Response from Natascha, guest relation supervisor on 21 Sept,2022
Hey Thomas, vielen Dank für Dein tolles Feedback! Wir freuen uns, wenn du einen angenehmen Aufenthalt bei uns hattest und hoffen Dich ganz bald wieder bei uns begrüßen zu dürfen. Liebe Grüße

2/10 Terrible

Rebecca

Travelled with partner
Disliked: Staff & service
This property was not flexible with a sudden change of plans 2 days prior to checking in. Requested to amend booking to another weekend in a few weeks time due to extreme change in personal circumstances as the Queen had died which required me called into work urgently and they were not supportive or flexible in their customer approach. Needless to say we won’t be staying here in a few weeks to come.
Stayed 2 nights in Sep 2022

2/10 Terrible

Van

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very slow in fixing the air conditioner. I was in the hot room for an hour without air ventilation.
Stayed 3 nights in Sep 2022
Response from Natascha guest relation supervisor on 11 Sept,2022
Dear guest, thank you for your feedback! Please contact us directly to understand the exact issues. Kind Regards

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and new rooms. Large rooms.
Stayed 1 night in Aug 2022
Response from Natascha, front office agent on 31 Aug,2022
Dear Justin, thank you for your awesome Feedback! How awesome to read that we were able to impress you with our rooms and location. We can't wait to Welcome you here again! Best Regards,

6/10 Okay

Laurence

Liked: Staff & service, property conditions & facilities
Sog hair on the floor and chair.
Stayed 1 night in Aug 2022
Response from Vanessa front office supervisor on 29 Aug,2022
Dear Laurence, thank you for your Feedback! I’m sorry that your stay wasn’t to your satisfaction. We hope you will give us a second chance to convince you of our hotel and we will maybe see you next time. Best Regards,

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
This property is nice for a quick stay. It is missing things like irons and full size ironing boards for your room. I wouldn’t go here for business travel since it seems to be catered towards chic personal travelers. It has a nice ambience; however, at every turn there is music being played so if it’s silence you’re looking for look elsewhere.
Stayed 1 night in Aug 2022
Response from Catherine, front office manager on 8 Aug,2022
Dear Guest, thank you for your Feedback! We are happy to read that you were able to enjoy your Stay. We do have an ironing Room on the 4th Floor, you can always contact us at the Reception. We hope to Welcome you again soon. Best Regards,

10/10 Excellent

Eyal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style
Stayed 3 nights in Jul 2022
Response from Natascha, front office agent on 18 Jul,2022
Dear Guest, Thank you so much for your Great Review! We hope to Welcome you here again very soon. Kind Regards,

8/10 Good

Fabio

Stayed 4 nights in Jun 2022
Response from Catherine, front office manager on 8 Jul,2022
Lieber Gast, vielen Dank für Deine Bewertung! Wir freuen uns auf Deinen nächsten Aufenthalt bei uns. Liebe Grüße

4/10 Poor

Holly

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very generic soulless design, pleasant staff but they were no help when I asked them for help. Air con was not working, room very hot, I think there may have been plastic sheeting on the bed.
Stayed 1 night in Jun 2022
Response from Catherine, front office supervisor on 16 Jun,2022
Dear Guest, thank you for your Review! I am sorry we weren´t able to impress you. Please do not hesitate to contact us for a detailed Feedback! We hope you can give us a second Chance. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Catherine, front office manager on 16 Jun,2022
Lieber Gast, vielen Dank für Deine Bewertung! Wir hoffen Dich ganz bald wieder bei uns begrüßen zu dürfen! Liebe Grüße

10/10 Excellent

Mihai

Liked: Property conditions & facilities, room comfort
Highly recomended!
Amazing hotel, centrally located, staff is great and so is the bar on the 6th level.
View out of hotel room window.
Stayed 1 night in Jun 2022
Response from Catherine, front office manager on 16 Jun,2022
Dear Guest, thank you so much for your Feedback! It is grest to read that we were able to impress you with our Hotel overall. We hope to welcome you soon again. Kind Regards,

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2022
Response from Melissa, The Chief Guest Entertainer on 12 Apr,2022
Dear Guest, thank you so much for you awesome feedback. We are so happy you enjoyed your stay. Hope to welcome you soon again. Best regards

4/10 Poor

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was clean and quiet. Staff refused to assist me with a reservation change when my travel plans changed due to circumstance beyond my control, and for the next several days they refused to respond to direct requests for assistance from the booking site I used for the reservation. Trendy place but I will not stay there again.
Stayed 2 nights in Mar 2022
Response from Catherine, front office supervisor on 27 Mar,2022
Dear Melissa, Thank you for your Feedback! I'm sorry to hear that you had issues with your reservation! Please contact us directly to understand the exact issues. Kind Regards

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jaz hotel has a unique and interesting design and decoration which I enjoyed. It has a great spa for a hotel, and the gym was very good for a hotel. It is right next to a mall which is like an American mall. There is a tram sight close to the hotel. Finally, the tram is about two stops to Downtown Stuttgart.
Stayed 2 nights in Jan 2022
Response from Melissa, The Chief Guest Entertainer on 22 Feb,2022
Dear William, thank you so much for your feedback. We are so happy you enjoyed your stay in our hotel. Hope to welcome you soon again. Best regards

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and super modern rooms.
Stayed 1 night in Dec 2021
Response from Melissa, The Chief Guest Entertainer on 9 Jan,2022
Dear Carlos, thank you so much for the awesome feedback. We are so happy you enjoyed your stay with us. Hope to welcome you soon again. Best regards

10/10 Excellent

Nadezda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, modern, friendly staff, great service
Stayed 2 nights in Dec 2021
Response from Melissa, The Chief Guest Entertainer on 4 Jan,2022
Daer Nadezda, we are so happy you had a great stay with us and hope to welcome you soon again. Kind regards

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was quiet despite being on a main thoroughfare. it was spacious and comfortable. the staff were friendly and helped provide excellent recommendations for dinner.
Stayed 1 night in Oct 2021
Response from Melissa, The Chief Guest Entertainer on 7 Nov,2021
Dear Shannon, thank you so much for your awesome feedback. We are so happy you enjoyed your stay. Hope to see you soon again! Best regards

8/10 Good

Li Hua

Stayed 1 night in Oct 2021
Response from Catherine, front office supervisor on 3 Nov,2021
Hey Li, thank you for your feedback! We can't wait to see you again. Kind Regards

2/10 Terrible

Melinda

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I stayed on the first floor and could hear the whole Halloween party in my room. My son and I couldn’t sleep at all. When asked if we could be accommodated, nothing was considered not even turning the music down a little. Definitely won’t stay again.
Stayed 1 night in Oct 2021
Response from Catherine, front office supervisor on 12 Nov,2021
Dear Melinda, I´m sorry to hear it was too loud for you. We have a Halloween Party every year at our Hotel. Please contact us directly at the Hotel for a compensation!

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Melissa, The Chief Guest Entertainer on 28 Oct,2021
Hey Ahmed, vielen lieben Dank für dein tolles Feedback. Es freut uns riesig, dass es Dir bei uns so gut gefallen hat. Gerne begrüßen wir Dich jederzeit wieder bei uns im Hotel. Liebe Grüße

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Melissa, The Chief Guest Entertainer on 21 Sept,2021
Hey Chris, wir freuen uns, dass wir Dich von unserem Hotel begeistern konnten. Bis hoffentlich ganz Bald & ganz liebe Grüße

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaz Stuttgart.
The hotel is in a good location, easy walk to the train station and city centre. The room was ok, but too hot, the air con wasn’t functioning, the hotel offered an new room, fans etc, so that was dealt with quickly, which was an example of the very good customer service. The shower was excellent, bed comfortable. Nice rooftop bar on the 6th floor, which is worth visiting. Personally I don’t think it is a £100 a night hotel, plus the parking was €17 a day extra. It is a good hotel but slightly over priced in my view.
Stayed 3 nights in Jul 2021
Response from Melissa, The Chief Guest Entertainer on 18 Aug,2021
Dear Christopher, thank you so much for your review and your feedback. We are so sorry for your too hot room. This is not our standard and normally our fan is working. We will check this immediately with our engineering. We hope to welcome you soon again. Best regards