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Reviews of Shimahana

4 out of 5
Shimahana
1277-5 Orodani, Sumoto, Hyogo-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Grace Mc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful and big room facing the sea
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed and great onsen
Hotel staff are nice and hospitable. Room is large compared to most Japan hotel rooms. And there is seaview where you can watch beautiful sunrise on the balcony. There is 24-hour free shuttle bus where you can take to other 3 hotels (of the same hotel group) to enjoy their onsens. Onsens are amazing. Would definitely visit again sometime this year.
Stayed 2 nights in Feb 2020

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with reasonable price. The room is roomy and with good view of the harbour. Food are good also.
Stayed 1 night in Feb 2020

10/10 Excellent

Nick, Hong Kong

Travelled with family
Liked: Staff & service
Big room, sea facing, hot spring bath with a view. Quiet location and convenient for drivers
Stayed 3 nights in Jun 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad hotel
Quite far from the city, 15 mins walk to the convenient store, no other restaurants nearby except hotel dining.
Stayed 2 nights in Jun 2018

10/10 Excellent

Yan Nah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for relaxation
Hospitable services from friendly professional staff. Shuttle bus service was prompt in sending us to nearby group hotels for hotspring and to and fro bus terminal. We were offered complimentary alcholic drinks for our anniversary. Thanks to their thoughtfulness.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sweet seaside resort hotel
It's located in the tip of Sumoto (1.5-2 hrs drove from Kobe. South to Awaji), the hotel is not the closet to the city but also because of its location, tranquilly is much guaranteed. Sumoto is famous for onsens, on 6/F of the hotel it got an onsen with perfect harbour view. Our room is also on the 6th, a private outdoor jacuzzi is offered! It has 2 big balconies, big TV, comfy mattress, aroma diffuser, coffee machine and even face masks! Spa, massage chairs and kids area are available on respective floors. We had 'half board' (means breakfast and dinner included) and both are delicately served! For non Japanese speakers it might be a bit hard to communicate but the staff is SUPER friendly and nice and is making every effort to get the message across!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage! Direkt am Hafen! Sauber, freundlich! Coronabewusst...! Schönes Zimmer mit Aussicht aufs Meer!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
今回 6階の露天風呂付きのお部屋で宿泊しました。 眺めも最高で 綺麗で 温度もいい温度でした サプライズで ケーキを頼んでいていいサービスでしたが、 ご飯のコースがくるのが遅く ケーキを頼んでいた時間を余裕出過ぎそうでした(；-；) ドリンク頼んでも来ず、、 スタッフ内での 伝達ができていないのか、 ちんぷんかんぷんな事をきかれたりしました。 まあ、それ以外は良かったのでこの評価です
Stayed 1 night in Nov 2020

8/10 Good

Pui yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景觀非常好，房間很大，很適合自駕遊，如果你喜歡溫泉的話，這裏是很好的選擇，因為可以去很多不同的溫泉，都是免費的
Stayed 2 nights in Jan 2020

4/10 Poor

KAZUAKI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務一流，境觀極佳
我們住的客房是頂層面海及有室外露天溫泉的，望着海境享受溫泉。服務更令人滿意，要求多一個枕頭，拿了兩個不同種類的給我選擇。雖然酒店不大，但令人感覺很relax !
Stayed 1 night in Dec 2019

10/10 Excellent

hung, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food quality is high and we all enjoyed both dinner and breakfast
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好舒適，房間好大，適合一家大細去玩，溫泉好靚
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot Spring! Not only in the hotel itself but residents could enjoy hot springs in the nearby hotels which is under the same group. Remember to reserve dinner cause there not a lot to eat around the hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

Kinki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間偏大,且乾淨整結. 員工有禮, 早餐不錯, 有日式或西式選擇, 亦另有buffet 選擇 可以在旗下其他酒店享用温泉
Stayed 1 night in Mar 2019

8/10 Good

Sai Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

FU KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物有所值，下次會再住
Stayed 2 nights in Dec 2018

10/10 Excellent

eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Wing Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境優美，酒店職員服務細心 是一間值得推介的渡假酒店
Stayed 1 night in Jun 2018

10/10 Excellent

kam yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Ping Chun Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再度入住的酒店
酒店新淨，房間闊大，設備齊全，座向亦佳(向海或遊艇會)，早餐豐富且坐位舒適，接駁專車前往附近溫泉設施亦非常方便，性價比高，整體而言，有機會的話是會再度入住的。

10/10 Excellent

KAI HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，還有向海的陽台，但是溫泉很小。不過可以在其集團下的其他酒店使用溫泉，還有專車接送。有室外的溫泉，可以觀星看海，一流。

10/10 Excellent

Cheung Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人驚喜的酒店
酒店房間寬闊 ，服務員服務態度一流， 早餐 極豐富 ，高質素。 酒店 環境優美 ，酒店內本身設有溫泉， 尚算滿意 ，更令人驚喜的是， 酒店可以安排shuttle bus，去附近另一個較大更優美的溫泉風呂酒店 浸溫泉。 以至提高注在這酒店的性價比

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Wing Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
Great view and spacious. Different option of onsen with great view.

6/10 Okay

SN, Lam

Liked: Staff & service, property conditions & facilities
Overall was ok...
The overall experience was actually pretty good. The hotel staff were helpful and enthusiastic, however their English was pretty bad and we had a hard time trying to communication. We wanted the shuttle car service to drive us to the hot spring in its affiliated hotels (pretty actractivr depleting point since its own hot spring was tiny), but then all three staffs could not understand what we are looking for, and we decided to give up this plan afterward. Very good service during our stay however. On the other hand, the room was spacious but very dark and has quite a lot of obvious marks on the carpet. This is not a hotel that I will want to make a second visit. I believe you can look for better ones in Sumoto area.

10/10 Excellent

Y.H., Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服&享受坐船到集團飯店的泡湯服務。
服務人員很親切且提供所需的旅遊資訊。 提供接駁服務到巴士站。 晚餐&早餐可享用日本當地的料理。 集團飯店的溫泉設施很舒服。 房間乾淨且大而舒適。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房寬敞舒適，有向海大露台，除酒店有溫泉外，鄰近有同集團附屬溫泉，地方設施較大和佳，物品齊備，並可隨時搭乘shuttle bus及boat往來。酒店服務員熱誠有禮，解釋詳盡，服務貼心。酒店周圍環境優美，早餐份量十足，十分豐富味美。 唯尋找酒店，導航只指示到酒店集團鄰近設施，未能帶到酒店位置，需沿途幾經查詢才可抵達。但整體十分滿意。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yee fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整潔，寛敞，職員有禮
酒店雖不是大型，但就可享有同集團酒店設施的優惠，可使用溫泉設施。而這些溫泉亦可飽覽海景，一流!

10/10 Excellent

Clifford, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We had just stay for a night, great experience, staff are polite and helpful, wish have a chance to stay next time

8/10 Good

MJIN, SEOUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해변에 위치한 넓고 깨끗한 호텔
방이 생각보다 넓고, 욕실과 화장실이 분리되어 있어서 편리했어요. 아침엔 창밖으로 바다 풍경이 보여 좋았고, 바다 바람을 느끼며 온천할 수 있어서 더 좋았습니다.무엇보다 직원분들이 정말 친절했어요.

10/10 Excellent

Chi Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
度假一流的精品酒店
酒店非常新淨，職員態度友善，英語可以；房間寬敞舒適，露台面向遊艇碼頭，景觀一流！早餐豐富，味道可以。附近約5分鐘車程有AEON MALL及其他食肆，雖然景點不多但尚算方便。自駕遊度假之選！

8/10 Good

Wai Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and free onsem at other hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

KamIun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoy your day in Umi no Hotel Shimahana
Good place to stay in the Resort, especially for the family to enjoy their holiday , but one thing is not perfect, difficult to find the place for dinner and the hotel only provide dinner ( must be booking one day before ) , otherwise overall is good and excellent

6/10 Okay

SAU MEE

Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
温泉！
ホテルニューアワジの湯めぐりができたのが非常によかった！！！ しかし、ベッドの質は今ひとつで少し残念でした。

8/10 Good

さき, 大阪

Liked: Cleanliness, staff & service, room comfort
トータルするとまた利用したい！
喫煙ツインルームに泊まりました。 こじんまりとしたホテルで豪勢ではないものの、朝食は非常にバリエーションに富んでいて美味しかったです。 お部屋も清潔でアットホームな感じでした。 仕方ないですが、壁に擦り傷や大きなクロスの剥がれ部分があり、残念でした。 有料の卓球も利用しましたが、ラケットがボロボロでした... スタッフの対応は非常に良く、気持ち良く過ごせました。 全体的に期待以上で、満足でした！