COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Arcadia Surabaya by Horison

Photo gallery

Featured image
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Arcadia Surabaya by Horison

3.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

    Popular LocationRed Bridge2 min walk
    Popular LocationSurabaya Grand Mosque15 min walk
    Popular LocationITC Surabaya Mega Grosir18 min walk
    AirportSurabaya (SUB-Juanda)48 min drive

Choose dates to view prices

Superior Double or Twin Room, 1 Queen Bed

  • 2 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room Single Use, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

About this area

Surabaya

Arcadia Surabaya by Horison is located in Surabaya. Tunjungan Plaza and Grand City Surabaya are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Surabaya Zoo. Suroboyo Carnival Night Market and Ciputra Waterpark are also worth visiting.
Popular Location

What's nearby

  • Red Bridge - 2 min walk
  • House of Sampoerna - 11 min walk
  • Surabaya Grand Mosque - 15 min walk
  • Ampel Mosque - 17 min walk
  • ITC Surabaya Mega Grosir - 18 min walk

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Surabaya (SUB-Juanda) - 47 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner.

About this property

Arcadia Surabaya by Horison

3.5-star hotel with restaurant and business centre
This smoke-free hotel features a restaurant, 24-hour room service and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 136 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Other amenities available to guests include electric kettles, free bottled water and laptop-compatible safes.
Arcadia Surabaya by Horison offers 136 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a shower and slippers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 84700 for adults and IDR 42350 for children
  • 1 restaurant
  • 24-hour room service

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Conference space
  • Meeting rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 171488.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 84700 for adults and IDR 42350 for children (approximately)
  • Rollaway bed fee: IDR 171488.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya By Horison
Arcadia Surabaya by Horison Hotel
Arcadia Surabaya by Horison Surabaya
Arcadia Surabaya by Horison Hotel Surabaya

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 6 out of 37 reviews
5 - Excellent 16%
Rating 4 - Good. 20 out of 37 reviews
4 - Good 54%
Rating 3 - Okay. 9 out of 37 reviews
3 - Okay 24%
Rating 2 - Poor. 2 out of 37 reviews
2 - Poor 5%
Rating 1 - Terrible. 0 out of 37 reviews
1 - Terrible 0%

3.9/5

Cleanliness

3.8/5

Staff & service

0.0/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in Nov 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Stayed 6 nights in Nov 2018

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

3/5 Okay

Liked: Cleanliness, staff & service
All staff members are friendly.
Hotel very close to public transport, room was clean. I do recommended to everyone
Stayed 6 nights in Jun 2017

4/5 Good

Liked: Cleanliness, staff & service, room comfort