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Cleo Hotel Basuki Rahmat Surabaya

2.0 star property
Comfortable adults-only hotel near World Trade Centre

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June 2024

Cleo Hotel Basuki Rahmat Surabaya

Photo gallery for Cleo Hotel Basuki Rahmat Surabaya

In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Lobby
Shower, free toiletries, hair dryer, slippers
Café

Overview of Cleo Hotel Basuki Rahmat Surabaya

Reviews
7.4

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Jalan Basuki Rahmat no 11 Surabaya, Surabaya, East Java, 60271
  • Popular LocationAtoz Cafe1 min walk
  • Popular LocationTunjungan Plaza3 min walk
  • Popular LocationSurabaya Pasar Turi Station7 min drive
  • AirportSurabaya (SUB-Juanda)37 min drive
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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Surabaya

Located in Surabaya, Cleo Hotel Basuki Rahmat Surabaya is in the city centre. Masjid al Akbar and Old City are notable landmarks, and travellers looking to shop may want to visit Grand City Surabaya and Surabaya Town Square. Don't miss out on a visit to Surabaya Zoo.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Tunjungan Plaza - 3 min walk
  • Surabaya Plaza Shopping Mall - 12 min walk
  • Grand City Surabaya - 17 min walk
  • Surabaya Zoo - 6 min drive
  • Galaxy Mall - 8 min drive

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • McDonald's & McCafé - 1 min walk
  • The Coffee Bean and Tea Leaf - 1 min walk
  • Solaria Tunjungan Plaza 1 - 3 min walk
  • Nasi Goreng 69 - 3 min walk
  • NAV Karaoke - 2 min walk

About this property

Cleo Hotel Basuki Rahmat Surabaya

Hotel near Grand City Surabaya
Located close to World Trade Centre and Masjid al Akbar, Cleo Hotel Basuki Rahmat Surabaya provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. The on-site Indonesian cuisine café, The Origin, offers breakfast, lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), concierge services and a TV in reception
  • Luggage storage, a lift and a porter/bellboy
Room features
All 55 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat
Cleo Hotel Basuki Rahmat
Cleo Basuki Rahmat Surabaya
Cleo Hotel Basuki Rahmat Surabaya Hotel
Cleo Hotel Basuki Rahmat Surabaya Surabaya
Cleo Hotel Basuki Rahmat Surabaya Hotel Surabaya

Frequently asked questions

Is Cleo Hotel Basuki Rahmat Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleo Hotel Basuki Rahmat Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at Cleo Hotel Basuki Rahmat Surabaya?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Cleo Hotel Basuki Rahmat Surabaya?

Checkout is at noon.

Does Cleo Hotel Basuki Rahmat Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 200000 per vehicle applies.

Where is Cleo Hotel Basuki Rahmat Surabaya located?

Located in the heart of Surabaya, this hotel is within 1 mi (2 km) of World Trade Centre and Grand City Surabaya. Masjid al Akbar and Old City are also within 2 mi (3 km). Surabaya Gubeng Station is 25 minutes by foot.

Cleo Hotel Basuki Rahmat Surabaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 7 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Zoolabd

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The location is good just in front of Tunjungan Mall. When we arrived at the hotel the front desk staff was unable to detect our booking even tho i showed him of the expedia booking ref no. The hotel staffs didnt do their job in preparing the day bookings prior to the guest arrival...it took about 20mins of our time when we arrived late at night from malang...tired and sleepy
Stayed 2 nights in May 2019

8/10 Good

Tahirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Stayed 3 nights in Dec 2018

6/10 Okay

Rb, Singapore

Disliked: Cleanliness, property conditions & facilities
Great location only
Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Stayed 2 nights in Jul 2018

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient
Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.

8/10 Good

Dio, Jkt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for business trips
Overall...i love this hotel, but...please improve the quality of food (-.-")
Stayed 1 night in Jan 2018

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel near shopping mall
Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.

6/10 Okay

ZIE SIAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location...Dirty Bathroom...
the bathroom have a bit dirty, and the towel is not clean water heater is not working hotel location is good, it is only 5min walking distance to the shopping mall 30mins to surabaya airport