Overview of Cleo Hotel Jemursari

Photo gallery

In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Cleo Hotel Jemursari

3 out of 5

3.7/5 Good

Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business Services
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Temperature checks

Explore the area

    Popular LocationPetra Christian University12 min drive
    Popular LocationRoyal Plaza Surabaya13 min drive
    Popular LocationSuroboyo Carnival Night Market15 min drive
    AirportSurabaya (SUB-Juanda)30 min drive

Choose dates to view prices

  • Queen Biz

    Room amenities

    • 15 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsQueen Biz
  • Twin Biz

    Room amenities

    • 15 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Biz

About this area


Cleo Hotel Jemursari is located in Surabaya. Royal Plaza Surabaya and Surabaya Town Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Surabaya Zoo. Suroboyo Carnival Night Market and Ciputra Waterpark are also worth visiting.
Popular Location

What's nearby

  • Pelita Harapan University Surabaya - 5 min drive
  • Petra Christian University - 12 min drive
  • Royal Plaza Surabaya - 13 min drive
  • City of Tomorrow - 14 min drive
  • Suroboyo Carnival Night Market - 15 min drive

Getting around

  • Surabaya Gubeng Station - 30 min drive
  • AirportSurabaya (SUB-Juanda) - 30 min drive


  • Where to eat
  • The Origin – Café offering Indonesian cuisine. Serves breakfast, lunch, dinner and light fare daily.

About this property

Cleo Hotel Jemursari

3-star hotel with restaurant and coffee shop/café
Along with a restaurant, this hotel has a coffee shop/café and a business centre. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site. All 112 rooms offer free WiFi, room service and LCD TVs with cable channels. Other amenities available to guests include free bottled water, safes and showers.
Cleo Hotel Jemursari offers 112 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Dry cleaning service


  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms


  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning


  • Free toiletries
  • Hairdryer (on request)
  • Shower


  • TV channels
  • LCD TV

Food and drink

  • Free bottled water


  • Desk
  • Safe
  • Slippers

You may also like

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.



Check-in from 2:00 PM - 11:30 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash

Property is also known as

Cleo Hotel Jemursari Surabaya
Cleo Jemursari Surabaya
Cleo Jemursari
Cleo Hotel Jemursari Surabaya Java
Cleo Hotel Jemursari Hotel
Cleo Hotel Jemursari Surabaya
Cleo Hotel Jemursari Hotel Surabaya

Frequently asked questions

Can I cancel my reservation for free at Cleo Hotel Jemursari and receive a full refund?
Yes, Cleo Hotel Jemursari offers free cancellation on select room rates, because flexibility matters! Please refer to Cleo Hotel Jemursari cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cleo Hotel Jemursari?
As of 16 Jan,2021, prices found for a 1-night stay for 2 adults at Cleo Hotel Jemursari on 17 Jan,2021 start from SG$24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cleo Hotel Jemursari pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cleo Hotel Jemursari?
This property doesn't offer parking.
What time is check-in at Cleo Hotel Jemursari?
Check-in is from 2:00 PM - 11:30 PM. After-hours check-in is not available.
What time is check-out at Cleo Hotel Jemursari?
Checkout is at noon.
Where is Cleo Hotel Jemursari located?
Situated in Surabaya, this hotel is 1.6 mi (2.6 km) from Petra Christian University and 2 mi (3.3 km) from Royal Plaza Surabaya. Suroboyo Carnival Night Market and City of Tomorrow are also within 3 miles (5 km).
Rating 5 - Excellent. 1 out of 6 reviews
5 - Excellent 17%
Rating 4 - Good. 2 out of 6 reviews
4 - Good 33%
Rating 3 - Okay. 3 out of 6 reviews
3 - Okay 50%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only.
Stayed 1 night in Jan 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
fast service
the service was nice, it was quick

3/5 Okay

Sad face IconDisliked: Cleanliness
Not a good maintained hotel
We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction

3/5 Okay

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
hanging out at their coffee shop
nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent,

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

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