Verified
2/10 Terrible
Hiroki
21 Jul, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hiroki
Stayed 1 night in Jul 2025
The Capital Hotel Surabaya
3.5 star property
Travelers start their day with freshly brewed coffee before exploring Surabaya, then return to savor local cuisine or unwind with elegant evening cocktails
Choose dates to view prices
Photo gallery for The Capital Hotel Surabaya
The Capital Hotel in central Surabaya offers a welcoming coffee shop, convenient laundry service, and a stylish bar. Guests enjoy high-speed WiFi and meals at the on-site restaurant. The helpful concierge and 24/7 front desk staff ensure visitors have everything they need.
Reviews
4.84.8 out of 10
Popular amenities
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
The current price is S$32
S$32
includes taxes & fees
19 Jun - 20 Jun
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About this property
The Capital Hotel Surabaya
- Hotel near Tunjungan Plaza
- Consider a stay at The Capital Hotel Surabaya and take advantage of a coffee shop/cafe, laundry facilities and a bar. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a restaurant.
- Additional perks include:
- Free self-parking
- Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
- Wedding services, a 24-hour front desk and luggage storage
- Room features
- All 105 individually furnished rooms boast comforts such as air conditioning, as well as amenities such as free WiFi and minibars.
- Extra conveniences in all rooms include:
- Bathrooms with bidets and toothbrushes and toothpaste
- 32-inch LCD TVs with cable channels
- Wardrobes/cupboards, daily housekeeping and desks
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Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately IDR 150000 for adults and from IDR 100000 for children
- Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
- Rollaway bed fee: IDR 300000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is The Capital Hotel Surabaya pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Capital Hotel Surabaya?
As of 21 May, 2026, prices found for a 1-night stay for 2 adults at The Capital Hotel Surabaya on 19 Jun, 2026 start from S$32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Capital Hotel Surabaya?
Self-parking is free at this property.
What time is check-in at The Capital Hotel Surabaya?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at The Capital Hotel Surabaya?
Checkout is at noon.
Does The Capital Hotel Surabaya provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 260000 per vehicle applies.
Where is The Capital Hotel Surabaya located?
Situated in Surabaya, this hotel is within 3 miles (5 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya and Monument Of Suroboyo. Mpu Tantular Museum and Taman Bungkul are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4
Cleanliness
4.0
Amenities
6.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 3 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
kosai
1 Sept, 2024
目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。
隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
kosai
Stayed 1 night in Aug 2024
Verified
6/10 Okay
Natan
5 Dec, 2024
Disliked: Staff & service, property conditions & facilities
Natan
Stayed 1 night in Nov 2024