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Overview of Citadines Xinghai Suzhou

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Featured image
In-room safe, desk, iron/ironing board, free WiFi
View from Room
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Citadines Xinghai Suzhou

4 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationIn City Shopping Mall2 min drive
    Popular LocationGate to the East6 min drive
    Popular LocationCouple's Retreat Garden9 min drive
    AirportWuxi (WUX-Shuofang)45 min drive

Choose dates to view prices

  • Premier Room, 1 Bedroom

    Room amenities

    • 75 sq m
    • 1 bedroom
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 Bedroom

    Room amenities

    • 65 sq m
    • 1 bedroom
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 Bedroom

    Room amenities

    • 75 sq m
    • 1 bedroom
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Studio

    Room amenities

    • 43 sq m
    • 1 bedroom
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Citadines Xinghai Suzhou is in the business district. The area's natural beauty can be seen at Jinji Lake and Suzhou City Moat, while Suzhou Pingtan Museum and Suzhou Culture and Arts Center are cultural highlights. Couple's Retreat Garden and Ferris Wheel Paradise are also worth visiting.
Popular Location

What's nearby

  • In City Shopping Mall - 2 min drive
  • Jinji Lake - 5 min drive
  • Gate to the East - 6 min drive
  • Couple's Retreat Garden - 9 min drive
  • Suzhou University - 12 min drive

Getting around

  • Suzhou Railway Station - 17 min drive
  • Pudong International Airport (PVG) - 85 min drive

About this property

Citadines Xinghai Suzhou

4-star Suzhou aparthotel in Wuzhong, near Jinji Lake
This aparthotel features a restaurant, a fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a dining area. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a sitting area and a fridge.
Citadines Xinghai Suzhou offers 167 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate dining areas. LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Suzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • On-site car hire

Family friendly

  • Children stay free

Food and drink

  • Fridge
  • Hob
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 60 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CNY 106.0 per night

Bathrooms

  • Combined shower/bath
  • Deep-soaking bath
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable/satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free newspapers (reception)
  • Porter/bellboy
  • 24-hour front desk

Location highlights

  • In the business district
  • In the shopping district

Things to do

  • Fitness centre

General

  • 167 rooms
  • 26 floors
  • 1 building

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CNY 106.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Citadines Xinghai Suzhou and receive a full refund?
Yes, Citadines Xinghai Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Xinghai Suzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Citadines Xinghai Suzhou?
As of 5 Mar,2021, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on 14 Mar,2021 start from SG$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Xinghai Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citadines Xinghai Suzhou?
Self-parking is free at this property.
What time is check-in at Citadines Xinghai Suzhou?
Check-in is from 2 PM - midnight.
What time is check-out at Citadines Xinghai Suzhou?
Checkout is at noon.
Does Citadines Xinghai Suzhou provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of CNY 636 per vehicle applies.
Where is Citadines Xinghai Suzhou located?
Located in Wuzhong, this aparthotel is 1.1 mi (1.7 km) from Gate to the East and 1.4 mi (2.3 km) from Jinji Lake. In City Shopping Mall and Suzhou City Moat are also within 3 miles (5 km).
4.2
Very good
Rating 5 - Excellent. 54 out of 142 reviews
5 - Excellent 38%
Rating 4 - Good. 70 out of 142 reviews
4 - Good 49%
Rating 3 - Okay. 14 out of 142 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 142 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 142 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, room comfort
Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020

4/5 Good

Business traveller, Travelled with group
Happy face iconLiked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family
Amazing view, people is very kind snd the hotel has Excellent food
Stayed 2 nights in Oct 2019

4/5 Good

Stayed 1 night in Sep 2019

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