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Reviews

4.1 / 5Very Good
59 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jinji Lake
    12 min drive
  • Popular Location
    Yuanrong Times Square
    20 min drive
  • Popular Location
    DuShu Lake
    21 min drive
  • Airport
    Wuxi (WUX-Shuofang)
    51 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Premium King Room

    Room Amenities

    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Twin Room

    Room Amenities

    • Partial lake view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Junior Suite, 1 Bedroom, City View

    Room Amenities

    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Lakeview Suite

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite

    Room Amenities

    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Imperial Suite

    Room Amenities

    • Partial lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Lakeview King Room

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Four Points by Sheraton Suzhou is near a train station and on a lake. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Jingsi Garden.

Visit our Suzhou travel guide
Popular Location

What's nearby

  • Jinji Lake - 12 min drive
  • Yuanrong Times Square - 20 min drive
  • Suzhou Culture and Arts Center - 21 min drive
  • DuShu Lake - 21 min drive
  • Suzhou International Expo Center - 22 min drive

Getting around

  • Suzhou Railway Station - 30 min drive
  • Shanghai (PVG-Pudong Intl.) - 107 min drive

Restaurants

  • Where to eat
  • The Eatery – Buffet restaurant offering international cuisine. Serves breakfast and dinner. Kids' menu available.
  • China Spice – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • The Lobby Lounge – Lobby lounge. Serves light fare.

About this property

Four Points by Sheraton Suzhou

Family-friendly Suzhou hotel in Wuzhong with 2 restaurants
This hotel features 2 restaurants, a marina and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a health club, a bar/lounge and coffee/tea in a common area. All 280 individually furnished rooms provide free WiFi, free wired Internet and 24-hour room service. In addition to upscale touches such as private pools and fireplaces, guests will find jetted tubs and LCD TVs.
Four Points by Sheraton Suzhou offers 280 forms of air-conditioned accommodation which are accessible via exterior corridors, and features private pools and private plunge pools. This individually furnished accommodation includes fireplaces. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary toiletries and a hairdryer.
This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 138 per person
2 restaurants
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Children's pool
Fitness centre
Indoor pool
Playground

Family friendly

Children's club (surcharge)
Children's pool
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Playground
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Computer station
Meeting rooms
Conference space (19368 square feet)

Outdoors

BBQ grill(s)
Garden
Marina on-site
Picnic area

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways

More

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower

Entertainment

40-inch LCD TV

Food and drink

Electric kettle
Free bottled water
Minibar

More

Access via exterior corridors
Connecting rooms available
Desk
Fireplace
Free newspapers
Individually furnished
Iron/ironing board
Phone
Private plunge pool
Private pool
Safe
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 12:30 PM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 290.0 per night.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 138 per person (approximately)
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Four Points Sheraton Suzhou Hotel
  • Four Points Sheraton Suzhou
  • Four Points by Sheraton Suzhou Hotel
  • Four Points by Sheraton Suzhou Suzhou
  • Four Points by Sheraton Suzhou Hotel Suzhou
4.1

Very Good

5 - Excellent
20
4 - Good
28
3 - Okay
10
2 - Mediocre
1
1 - Poor
0
4.3
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Pleasant stay.

    Pleasant stay.

    Stayed 4 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    clothesline is a good, but better on the wall equiped with more hangers for washed clothes.

    Stayed 2 nights in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    good parking, quiet, good staff at receiption, walking around is a nice experience.

    Stayed 1 night in Jul 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.

    Stayed 2 nights in Apr 2019

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