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Indoor pool
LCD TV, fireplace
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Guest reviews

4.1/5 Very good
60 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationJinji Lake10 min drive
Popular LocationFerris Wheel Paradise15 min drive
Popular LocationYuanrong Times Square19 min drive
AirportWuxi (WUX-Shuofang)67 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking, City View
  • Room, 2 Double Beds, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 3
    More detailsRoom, 2 Double Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Lake View

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsPremium Room, 1 King Bed, Lake View
  • Premium Room, 2 Double Beds, Lake View

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsPremium Room, 2 Double Beds, Lake View
  • Premium Suite, 1 Bedroom, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 3
    More detailsPremium Suite, 1 Bedroom, Non Smoking, City View
  • Suite, 1 Bedroom, Lake View

    Room amenities

    • Lake view
    • Sleeps 3
    More detailsSuite, 1 Bedroom, Lake View
  • Executive Suite

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsExecutive Suite
  • Imperial Suite

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsImperial Suite
  • Room, 1 King Bed, Lake View

    Room amenities

    • Lake view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Lake View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Four Points by Sheraton Suzhou is near a train station and on a lake. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Jingsi Garden. Make sure you don't miss outdoor adventures like rock climbing, ecotours and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Suzhou.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Jinji Lake - 10 min drive
  • Ferris Wheel Paradise - 15 min drive
  • Suzhou International Expo Center - 19 min drive
  • Yuanrong Times Square - 19 min drive
  • Suzhou Culture and Arts Center - 21 min drive

Getting around

  • Suzhou Railway Station - 30 min drive
  • Shanghai (PVG-Pudong Intl.) - 78 min drive

Restaurants

  • Where to eat
  • The Eatery – Buffet restaurant offering international cuisine. Serves breakfast and dinner. Kids' menu available.
  • China Spice – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • The Lobby Lounge – Serves light fare.

About this property

Four Points by Sheraton Suzhou

Family-friendly Suzhou hotel in Wuzhong with 2 restaurants
This hotel features 2 restaurants, a marina and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a health club, a bar/lounge and coffee/tea in a common area. All 280 individually furnished rooms provide free WiFi, free wired Internet and 24-hour room service. Guests will find upscale amenities, such as private pools and fireplaces, along with thoughtful touches including bathrobes and slippers.
Four Points by Sheraton Suzhou offers 280 forms of air-conditioned accommodation with private pools and private plunge pools. This individually furnished accommodation includes fireplaces. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 138 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (19368 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private plunge pool
  • Private pool
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 290.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 138 per person (approximately)
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Suzhou and receive a full refund?
Yes, Four Points by Sheraton Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Suzhou cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Does Four Points by Sheraton Suzhou provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Four Points by Sheraton Suzhou located?
This family-friendly Suzhou hotel is located on a lake, 2.7 mi (4.3 km) from Jinji Lake, and within 6 mi (10 km) of Ferris Wheel Paradise and Suzhou Culture and Arts Center. Yuanrong Times Square and Suzhou International Expo Center are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for Four Points by Sheraton Suzhou

4.1
Very good
5 - Excellent
20
4 - Good
29
3 - Okay
10
2 - Mediocre
1
1 - Poor
0
4.3
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Pleasant stay.

    Pleasant stay.

    Stayed 4 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    clothesline is a good, but better on the wall equiped with more hangers for washed clothes.

    Stayed 2 nights in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    good parking, quiet, good staff at receiption, walking around is a nice experience.

    Stayed 1 night in Jul 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.

    Stayed 2 nights in Apr 2019