expedia

Photo gallery

Featured image
Indoor pool
LCD TV, fireplace
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Guest reviews

4.1 out of 5 Very good
60 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Map

Explore the area

Popular LocationJinji Lake10 min drive
Popular LocationFerris Wheel Paradise15 min drive
Popular LocationSuzhou International Expo Center18 min drive
AirportWuxi (WUX-Shuofang)68 min drive

Choose dates to view prices

  • Imperial Suite

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsImperial Suite
  • Four Points Twin Room

    Room amenities

    • City view
    • Sleeps 3
    More detailsFour Points Twin Room
  • Premium Suite

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsPremium Suite
  • Four Points King Room

    Room amenities

    • City view
    • Sleeps 3
    More detailsFour Points King Room
  • Executive Suite

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsExecutive Suite
  • Premium Twin Room

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsPremium Twin Room
  • Lakeview Suite

    Room amenities

    • Lake view
    • Sleeps 3
    More detailsLakeview Suite
  • Lakeview King Room

    Room amenities

    • Lake view
    • Sleeps 3
    More detailsLakeview King Room
  • Premium King Room

    Room amenities

    • Partial lake view
    • Sleeps 3
    More detailsPremium King Room

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Four Points by Sheraton Suzhou is near a train station and on a lake. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Couple's Retreat Garden. Travelling with kids? Consider Jingsi Garden and Soody Candy Land. Make sure you don't miss outdoor adventures like rock climbing, ecotours and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Suzhou.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Jinji Lake - 10 min drive
  • Precious Belt Bridge - 11 min drive
  • Ferris Wheel Paradise - 15 min drive
  • Suzhou International Expo Center - 18 min drive
  • Suzhou Culture and Arts Center - 20 min drive

Getting around

  • Suzhou Railway Station - 28 min drive
  • AirportShanghai (PVG-Pudong Intl.) - 78 min drive

Restaurants

  • Where to eat
  • The Eatery – Buffet restaurant offering international cuisine. Serves breakfast and dinner. Kids' menu available.
  • China Spice – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • The Lobby Lounge – Serves light fare.

About this property

Four Points by Sheraton Suzhou

Family-friendly Suzhou hotel in Wuzhong with 2 restaurants
This hotel features 2 restaurants, a marina and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a health club, a bar/lounge and coffee/tea in a common area. All 280 individually furnished rooms provide free WiFi, free wired Internet and 24-hour room service. Guests will find upscale amenities, such as private pools and fireplaces, along with thoughtful touches including bathrobes and slippers.
Four Points by Sheraton Suzhou offers 280 forms of air-conditioned accommodation with private pools and private plunge pools. This individually furnished accommodation includes fireplaces. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 138 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (19368 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private plunge pool
  • Private pool
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 290.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 138 per person (approximately)
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Suzhou Hotel
Four Points Sheraton Suzhou
Four Points by Sheraton Suzhou Hotel
Four Points by Sheraton Suzhou Suzhou
Four Points by Sheraton Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Suzhou and receive a full refund?
Yes, Four Points by Sheraton Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Suzhou cancellation policy on our site for more details about any exclusions or requirements.
Does Four Points by Sheraton Suzhou have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Four Points by Sheraton Suzhou pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Four Points by Sheraton Suzhou?
Self-parking and valet parking are free at this property.
What time is check-in at Four Points by Sheraton Suzhou?
Check-in is from 3:00 PM to anytime.
What time is check-out at Four Points by Sheraton Suzhou?
Checkout is at noon.
Does Four Points by Sheraton Suzhou provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Four Points by Sheraton Suzhou located?
This family-friendly Suzhou hotel is located on a lake, within 3 mi (5 km) of Dushu Lake and Jinji Lake. Ferris Wheel Paradise and Suzhou City Moat are also within 6 miles (10 km).
4.1
Very good
5 - Excellent
20
4 - Good
29
3 - Okay
10
2 - Poor
1
1 - Terrible
0

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Pleasant stay.
Stayed 4 nights in Sep 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
clothesline is a good, but better on the wall equiped with more hangers for washed clothes.
Stayed 2 nights in Jul 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
good parking, quiet, good staff at receiption, walking around is a nice experience.
Stayed 1 night in Jul 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.
Stayed 2 nights in Apr 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code