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Reception
2 indoor pools
2 indoor pools
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.6 out of 5 Wonderful
42 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationFerris Wheel Paradise6 min drive
Popular LocationSuzhou International Expo Center8 min drive
Popular LocationYuanrong Times Square8 min drive
AirportWuxi (WUX-Shuofang)66 min drive

Choose dates to view prices

  • Guest Room

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsGuest Room
  • Deluxe Room

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room
  • King Deluxe Suite

    Room amenities

    • 117 sq m
    • Sleeps 3
    More detailsKing Deluxe Suite
  • Executive Room

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsExecutive Room
  • Studio Suite

    Room amenities

    • 54 sq m
    • City view
    • Sleeps 3
    More detailsStudio Suite
  • Deluxe One Bedroom Suite

    Room amenities

    • 82 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe One Bedroom Suite
  • Deluxe Two Bedroom Suite

    Room amenities

    • 162 sq m
    • City view
    • Sleeps 6
    More detailsDeluxe Two Bedroom Suite
  • Deluxe Three Bedroom Suite

    Room amenities

    • 181 sq m
    • City view
    • Sleeps 9
    More detailsDeluxe Three Bedroom Suite
  • One Bedroom Suite

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 3
    More detailsOne Bedroom Suite
  • Two Bedroom Suite

    Room amenities

    • 122 sq m
    • Sleeps 6
    More detailsTwo Bedroom Suite
  • Three Bedroom Suite

    Room amenities

    • 158 sq m
    • Sleeps 9
    More detailsThree Bedroom Suite
  • Accessible Guest Room

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsAccessible Guest Room
  • King Suite

    Room amenities

    • 77 sq m
    • Sleeps 3
    More detailsKing Suite
  • Presidential Suite

    Room amenities

    • 197 sq m
    • Partial lake view
    • Sleeps 3
    More detailsPresidential Suite
  • Guest Room

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsGuest Room
  • Executive Room

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsExecutive Room
  • Deluxe Room

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Hilton Suzhou is on the Strip and near a metro station. In City Shopping Mall and Guanqian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Lion Grove Garden. Ferris Wheel Paradise and Jingsi Garden are also worth visiting.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Jinji Lake - 6 min drive
  • Ferris Wheel Paradise - 6 min drive
  • Suzhou International Expo Center - 8 min drive
  • Yuanrong Times Square - 8 min drive
  • Suzhou Culture and Arts Center - 9 min drive

Getting around

  • Suzhou Railway Station - 25 min drive
  • AirportShanghai (SHA-Hongqiao Intl.) - 49 min drive

Restaurants

  • Where to eat
  • Yuxi – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • BACIO – Restaurant offering Italian cuisine. Serves dinner daily.
  • Yuan Lobby Lounge – Lobby lounge offering fusion cuisine. Serves light fare daily.
  • OPEN – Restaurant offering fusion cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.

About this property

Hilton Suzhou

Luxury Suzhou hotel in Wuzhong, near Jinji Lake
Along with 3 restaurants, this hotel has 2 indoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a coffee shop/café and a 24-hour business centre are on-site. All 538 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, fridges and minibars.
Hilton Suzhou offers 538 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Parking height restrictions apply
  • Return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 194 for adults and CNY 194 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Manager's reception (select days)
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • Children's pool
  • Spa services

Family friendly

  • 2 indoor pools
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (21528 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Cookware/dishes/utensils
  • Minibar
  • Fridge

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Renovations and closures

The following facilities or services will be unavailable from September 21 2020 to September 27 2020 (dates subject to change):
  • Swimming pool
The property will be renovating from 21 September 2020 to 27 September 2020 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 298.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 194 for adults and CNY 194 for children (approximately)
  • Rollaway bed fee: CNY 298.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Hilton Suzhou and receive a full refund?
Yes, Hilton Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Suzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Suzhou?
As of 28 Sep,2020, prices found for a 1-night stay for 2 adults at Hilton Suzhou on 29 Sep,2020 start from SG$132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Suzhou have a pool?
Yes, this property has 2 indoor pools and a children's pool.
Is Hilton Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Suzhou?
Self-parking is free at this property.
What time is check-in at Hilton Suzhou?
Check-in is from 2 PM to midnight. After-hours check-in is not available.
What time is check-out at Hilton Suzhou?
Checkout is at noon.
Where is Hilton Suzhou located?
Located in Wuzhong, this luxury hotel is 1.6 mi (2.5 km) from Yuanrong Times Square and 1.7 mi (2.8 km) from Jinji Lake. Ferris Wheel Paradise and Suzhou International Expo Center are also within 2 miles (3 km).
4.6
Wonderful
42 reviews
5 - Excellent
28
4 - Good
13
3 - Okay
0
2 - Poor
0
1 - Terrible
1

4.6/5

Cleanliness

4.5/5

Staff & service

0.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with a super market across the street.
Stayed 1 night in Mar 2019