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LCD TV
Free minibar items, in-room safe, desk, iron/ironing board
Free minibar items, in-room safe, desk, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
573 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Gym
Breakfast Available

Map

Explore the area

Popular LocationXuanmiao Temple3 min walk
Popular LocationMetro Shopping Mall4 min walk
Popular LocationPingjiang Street11 min walk
AirportWuxi (WUX-Shuofang)29 min drive

Choose dates to view prices

  • Family Room (1 king bed and 1 single bed)

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    More detailsFamily Room (1 king bed and 1 single bed)
  • Aroma Room

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsAroma Room
  • Connecting Room

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 4
    More detailsConnecting Room
  • Business Room

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsBusiness Room
  • SoulKids

    Room amenities

    • 52 sq m
    • City view
    • Sleeps 3
    More detailsSoulKids
  • Family Four Room

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 4
    More detailsFamily Four Room
  • Executive Suite, 1 Bedroom

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Suite, 1 Bedroom
  • Triple Room (3 single beds)

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsTriple Room (3 single beds)
  • Soul Enchanting(Family Room for Four)

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    More detailsSoul Enchanting(Family Room for Four)
  • Soul Relaxing(Executive Room)

    Room amenities

    • 52 sq m
    • City view
    • Sleeps 2
    More detailsSoul Relaxing(Executive Room)
  • Executive Room

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Room
  • Soul Amazing(SoulKids)

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsSoul Amazing(SoulKids)
  • Deluxe Room

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room
  • Suite

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    More detailsSuite

About this area

Suzhou

Located in Suzhou, Hotel Soul Suzhou is connected to a shopping centre. Pingjiang Street and Hanshan Temple are notable landmarks, and the area's natural beauty can be seen at Lion Grove Garden and Humble Administrator's Garden. Ferris Wheel Paradise and Baimajian Ecological Garden are also worth visiting.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Xuanmiao Temple - 3 min walk
  • Metro Shopping Mall - 4 min walk
  • Pingjiang Street - 11 min walk
  • Suzhou Museum - 17 min walk
  • Lion Grove Garden - 17 min walk

Getting around

  • Suzhou Railway Station - 4 min drive
  • AirportShanghai (PVG-Pudong Intl.) - 87 min drive

Restaurants

  • Where to eat
  • Brasserie 101 – Restaurant offering fusion cuisine. Serves breakfast, lunch and dinner daily.
  • Bar Soul – Open daily.

About this property

Hotel Soul Suzhou

Boutique hotel connected to a shopping centre in Suzhou with free parking
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a coffee shop/café, concierge services and dry cleaning. All 220 rooms feature thoughtful touches such as minibars (stocked with some free items) and slippers, plus free WiFi, free wired Internet and LCD TVs with cable channels. Room service (during limited hours), coffee/tea makers and free newspapers are among the other amenities available to guests.
Hotel Soul Suzhou offers 220 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free return train station shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 88-88 for adults and CNY 44-88 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free minibar (some items)

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 2 April 2020 to 31 December 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
This property will be closed from 18 March 2020 to 31 December 2020 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CNY 88 and CNY 88 for adults, and CNY 44 and CNY 88 for children (approximately)
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Soul Suzhou
Hotel Soul
Soul Suzhou
Hotel Soul Suzhou Hotel
Hotel Soul Suzhou Suzhou
Hotel Soul Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Hotel Soul Suzhou and receive a full refund?
Yes, Hotel Soul Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Soul Suzhou cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Soul Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Soul Suzhou?
Self-parking is free at this property.
What time is check-in at Hotel Soul Suzhou?
Check-in is from 2 PM to noon. Late check-in is available during limited hours.
What time is check-out at Hotel Soul Suzhou?
Checkout is at noon.
Does Hotel Soul Suzhou provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 1100 per vehicle, one-way, applies.
Where is Hotel Soul Suzhou located?
Located in Gu Su District, this boutique hotel is within 1 mi (2 km) of Pingjiang Street, Suzhou Museum and Lion Grove Garden. Humble Administrator's Garden and Shantang Street are also within 2 mi (3 km).
4.3
Excellent
573 reviews
5 - Excellent
275
4 - Good
232
3 - Okay
50
2 - Poor
14
1 - Terrible
2

4.3/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk Room is clean along with the bathroom Will definitely book this hotel again if I'm back
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Location was good. A local 3 stars hotel at a great location. Hotel is a bit too dark. I booked a room for 4, the beds were very big and spacious and the hotel also gave us 4 complimentary cocktails and a big fruit platter. Good value for money.
Stayed 2 nights in Nov 2019