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Hyatt Regency Suzhou

Star Rating
5 out of 5
Photo gallery

Reviews

4.6 / 5Wonderful
93 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Suzhou International Expo Center
    12 min walk
  • Popular Location
    Yuanrong Times Square
    13 min walk
  • Popular Location
    Ferris Wheel Paradise
    7 min drive
  • Airport
    Wuxi (WUX-Shuofang)
    33 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club King

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Regency Room King

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Regency Suite King

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Regency Room Twin

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Twin

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Diplomat Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Regency Executive Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Regency Suite Twin

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Regency View Room King

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Regency View Room Twin

    Room Amenities

    • Lake view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Regency Club View Room King

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 King Bed
    More details
  • Regency Club View Room Twin

    Room Amenities

    • Lake view
    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Hyatt Regency Suzhou is in the city centre and near a metro station. The area's natural beauty can be seen at Jinji Lake and Humble Administrator's Garden, while Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights. Ferris Wheel Paradise and Baimajian Ecological Garden are also worth visiting.

Visit our Suzhou travel guide
Popular Location

What's nearby

  • Jinji Lake - 11 min walk
  • Suzhou International Expo Center - 12 min walk
  • Yuanrong Times Square - 13 min walk
  • Suzhou Culture and Arts Center - 16 min walk
  • Ferris Wheel Paradise - 7 min drive

Getting around

  • Suzhou Railway Station - 19 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 50 min drive

Restaurants

  • Where to eat
  • Hua Chi 88 – Restaurant offering Chinese cuisine.
  • The Fireplace – Restaurant offering international cuisine.
  • Market Cafe – Coffee shop offering international cuisine.
  • The Atrium – Lobby lounge.

About this property

Hyatt Regency Suzhou

Luxury Suzhou hotel in Wuzhong, near Jinji Lake
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, spa services and 24-hour room service are on-site. All 355 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and iPod docking stations. Other amenities available to guests include 24-hour room service, TVs and minibars.
Hyatt Regency Suzhou offers 355 forms of air-conditioned accommodation with iPod docking stations and minibars. This Suzhou hotel provides complimentary wireless Internet access.
Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 178 per person
3 restaurants
2 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
Indoor pool
Shopping
Spa services

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

1 meeting room
Computer station
Conference space (18292 square feet)

Spa

Body scrubs
Body treatments
Detox wraps
Facials
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathrobes
Designer toiletries
Hairdryer (on request)
Separate bathtub and shower

Entertainment

TV/satellite channels
iPod dock
TV

Food and drink

Coffee/tea maker
Minibar

More

Desk
Free newspapers
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 178 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Hyatt Regency Suzhou Hotel
  • Hyatt Regency Suzhou
  • Hyatt Regency Suzhou Hotel
  • Hyatt Regency Suzhou Suzhou
  • Hyatt Regency Suzhou Hotel Suzhou
4.6

Wonderful

5 - Excellent
58
4 - Good
31
3 - Okay
4
2 - Mediocre
0
1 - Poor
0
4.6
Cleanliness
4.5
Service and Staff
4.0
Amenities
4.5
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Oct 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Jul 2019

      3/5

      • Liked: Cleanliness, staff & service, property conditions & facilities

      I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved

      Stayed 5 nights in Jun 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.

      Stayed 1 night in Apr 2019

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