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Mercure Suzhou Downtown

3.0 star property
Riverside hotel connected to a shopping centre in Suzhou with free parking

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Photo gallery for Mercure Suzhou Downtown

Exterior
Sports facility
1 bedroom, minibar, in-room safe, individually furnished
1 bedroom, minibar, in-room safe, individually furnished
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Fan
Hairdryer
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Fan
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Fan
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, individually furnished

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Fan
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Fan
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

1 bedroom, minibar, in-room safe, individually furnished

Privilege, Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Fan
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Fan
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Fan
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
3189 Renmin Road, Gusu District, Suzhou, Jiangsu, 215000

What's nearby

  • Suzhou Pingjiang Wanda Plaza - 7 min walk - 0.6 km
  • Humble Administrator's Garden - 2 min drive - 2.2 km
  • Shantang Street - 3 min drive - 2.7 km
  • Pingjiang Road - 3 min drive - 2.9 km
  • Suzhou Museum - 3 min drive - 2.6 km

Getting around

  • Pinghe Lu Station - 5 min walk
  • Suzhou Railway Station - 7 min drive
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • ‪东北风 - ‬4 min walk
  • ‪满记甜品 - ‬4 min walk
  • ‪大歌星量贩ktv - ‬4 min walk
  • ‪棒约翰比萨 - ‬4 min walk
  • ‪小肥羊 - ‬4 min walk

About this property

Mercure Suzhou Downtown

Hotel near Humble Administrator's Garden
Located close to Suzhou Museum and Shantang Street, Mercure Suzhou Downtown provides a shopping centre on-site, laundry facilities and a bar. Be sure to enjoy a meal at Su Garden, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and meeting rooms
  • Smoke-free property, a front desk safe and tour/ticket information
Room features
All 175 individually furnished rooms have comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Showers and hairdryers
  • Coffee/tea makers, fans and daily housekeeping

Languages

Chinese (Mandarin), English

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Pan Pacific Suzhou

  • Pool
  • Spa
  • Free WiFi
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9.0 out of 10, Wonderful, 405 reviews
The price is S$82
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Su Garden

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Children's toys
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (1,399 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 58 for adults and from CNY 29 for children
  • Rollaway bed fee: CNY 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown Suzhou
Suzhou Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown
Mercure Suzhou Downtown Suzhou
Mercure Hotel
Mercure
Mercure Suzhou Downtown Hotel
Mercure Suzhou Downtown Suzhou
Mercure Suzhou Downtown Hotel Suzhou

Frequently asked questions

Is Mercure Suzhou Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Suzhou Downtown?

Self-parking is free at this property.

What time is check-in at Mercure Suzhou Downtown?

Check-in start time: 2 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Downtown?

Checkout is at noon.

Where is Mercure Suzhou Downtown located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Humble Administrator's Garden, Shantang Street and Suzhou Museum. Suzhou University and Hanshan Temple are also within 6 mi (10 km). Pinghe Lu Station is only a 5-minute walk and Pinglonglu East Station is 13 minutes.

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Mercure Suzhou Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 43 reviews
Rating 8 - Good. 14 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Du

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净，地理位置也不错，可惜没有衣服送洗服务
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常适合自驾游

离旅游景点非常近，自驾（又担心限行）且喜欢徒步的朋友们可以放心选择。
Stayed 3 nights in Mar 2021

10/10 Excellent

Terence H W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很舒適，可免費洗烘衣物，近地鐵站，附近走5分鐘有些餐廳及大超市。唯一缺點是飯店入口不在大馬路旁，去景點得一直搭車，不過，CP值算高~
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

8/10 Good

HUICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比高

酒店很新，性价比高 柜台服务可以加强，譬如办理入住时有人排队，几个服务人员还在柜台旁边的房间里面说笑，让住客感受很差，另外早餐选项相对单调 不过整体而言试一间性价比高的住宿选项
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

프랑스 멜쿠르로 동일한 수준

편안하고 친절한 호텔 조식이 좋음
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019

8/10 Good

Chiaching

Liked: Staff & service, property conditions & facilities, room comfort

不錯

房間舒適，只是地板可以再乾淨一點！Check in 的速度要加強！大致上是很不錯的！
Stayed 2 nights in Oct 2019

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適酒店

酒店很整潔和現代感，性格比高，mercure 品牌一般都可以。淋浴水壓也夠，只是附近有建築工程，稍有噪音，隔音未完善。
Stayed 1 night in Oct 2019

8/10 Good

Ling-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valued for money

It's not very close to the train station, have to take taxis or subway (1 stop), some areas are not allowed to walk through. There's a shopping mall across the big road, 10 mins walk. If you wanna stay walking distance to the train station then it's not a good option, but overall this hotel is valued for money.
Stayed 2 nights in Sep 2019

10/10 Excellent

Hyoseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Supawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019

10/10 Excellent

Pei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台的服务小姐态度真的很好，百问不烦。出了因为门口在施工，其他都很好。
Stayed 3 nights in May 2019

8/10 Good

Chen Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比很高的酒店

酒店很新很干净，设施设计都很不错，床头有插座，电动窗帘，房间感应灯。离苏州火车站只有一站地铁。出门离万达广场很紧，附近还有一个大的生活广场。到苏州落落脚非常适合，价格便宜。
Stayed 1 night in May 2019

8/10 Good

CHANGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

생각보단괜찮은 호텔

위치가 아주 훌륭하고 근처에 먹을곳도 생각보다 많음. 지하철이 가까워서 여행객이건 출장객이건 괜찮을듯하고 조식도 좋았음
Stayed 1 night in May 2019

8/10 Good

P-MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien une fois trouvé

Très bien, par contre localisation eronnee sur le site comme sur maps.me. Une fois trouvé très bien
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Tam

Liked: Amenities, property conditions & facilities
整體感覺不錯，有現代感。但細節整潔度不足，牆角、枱面、電視搖控都有灰塵和跡，另很多房間都沒有廁所門，早餐時間是7-10。
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
言葉が全く通じない。国際的なホテルを目指すなら最低限英語を理解できないと、さっぱり意思疎通ができず苦労した。 エアコンの設定も全くわかりにくいアイコン岳を見て操作するので わかりやすい表示と丁寧な説明がほしい。
Stayed 3 nights in Apr 2019