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Reviews

4.3 / 5Very Good
49 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Gate to the East
    6 min drive
  • Popular Location
    Jinji Lake
    7 min drive
  • Popular Location
    Suzhou University
    15 min drive
  • Airport
    Wuxi (WUX-Shuofang)
    39 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Privilege, Executive Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Privilege, Executive Room

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Apartment

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Suzhou

Located in Suzhou's Wuzhong neighbourhood, Mercure Suzhou Jinji Lake (Opening August 2018) is in the business district and connected to the convention centre. Suzhou Pingtan Museum and Suzhou Culture and Arts Center are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Baimajian Ecological Garden.

Visit our Suzhou travel guide
Popular Location

What's nearby

  • Gate to the East - 6 min drive
  • Jinji Lake - 7 min drive
  • Suzhou Culture and Arts Center - 9 min drive
  • Pingjiang Street - 14 min drive
  • Suzhou University - 15 min drive

Getting around

  • Suzhou Railway Station - 17 min drive
  • Wuxi (WUX-Shuofang) - 39 min drive

About this property

Mercure Suzhou Jinji Lake (Opening August 2018)

Hotel connected to the convention centre in Wuzhong with free parking
Along with a restaurant, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 303 rooms offer comforts such as pillow menus and down comforters, plus complimentary wireless Internet access and LCD TVs with digital channels. Guests will also find minibars, room service and coffee/tea makers.
Mercure Suzhou Jinji Lake (Opening August 2018) offers 303 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters. A pillow menu is available. 52-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 80 per person
1 restaurant
Room service available
Coffee/tea in a common area

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Lift
Front-desk safe
Lockers available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter

Languages spoken

Chinese
English

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

52-inch LCD TV
digital channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Desk
Phone
Safe
Slippers

Policies

Check-in

Check-in between noon - 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200 per night.
  • Free cots (infant beds)!

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 80 per person (approximately)
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms.

Property is also known as

  • Mercure Suzhou Jinji Lake (Opening August 2018) Hotel
  • Mercure Suzhou Jinji Lake (Opening August 2018) Suzhou
  • Mercure Suzhou Jinji Lake (Opening August 2018) Hotel Suzhou
4.3

Very Good

5 - Excellent
24
4 - Good
19
3 - Okay
2
2 - Mediocre
3
1 - Poor
1
4.4
Cleanliness
4.3
Service and Staff
3.6
Amenities
4.4
Property condition

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.

Stayed 2 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    All Excellent Let Down by Poor Internet

    Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent

    Stayed 2 nights in Jun 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Mar 2019

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