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Overview of Novotel Suzhou Tai Lake Santeh Hotel

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Exterior
Egyptian cotton sheets, premium bedding, memory foam beds
Egyptian cotton sheets, premium bedding, memory foam beds
Egyptian cotton sheets, premium bedding, memory foam beds
Egyptian cotton sheets, premium bedding, memory foam beds

Novotel Suzhou Tai Lake Santeh Hotel

3 out of 5

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationTaiping Mountain12 min drive
    Popular LocationShangfang Mountain21 min drive
    Popular LocationGusong Garden24 min drive
    AirportWuxi (WUX-Shuofang)36 min drive

Choose dates to view prices

Deluxe Twin Room

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Suite, 1 Queen Bed with Sofa bed

  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Suite, 1 Queen Bed with Sofa bed

  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

About this area

Suzhou

Located on the waterfront, Novotel Suzhou Tai Lake Santeh Hotel is in Wuzhong neighbourhood and is connected to the convention centre. The area's natural beauty can be seen at Lake Tai and Gusong Garden. Baimajian Ecological Garden and Soody Candy Land are also worth visiting.
Popular Location

What's nearby

  • Qionglongshan Dongwu National Forest Park - 11 min drive
  • Taiping Mountain - 12 min drive
  • Soody Candy Land - 15 min drive
  • Shangfang Mountain - 21 min drive
  • Gusong Garden - 24 min drive

Getting around

  • Yixing High-Speed Railway Station - 34 min drive
  • AirportWuxi (WUX-Shuofang) - 36 min drive

Restaurants

  • Where to eat
  • Food Square – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
View in a map

About this property

Novotel Suzhou Tai Lake Santeh Hotel

3-star hot springs hotel connected to the convention centre in Wuzhong
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk and a garden are on-site. All 169 rooms boast spring water baths, and offer free WiFi and memory foam beds. Guests will also find free wired Internet, Smart TVs and minibars (stocked with some free items). Housekeeping is available on request.
Novotel Suzhou Tai Lake Santeh Hotel offers 169 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths, bathrobes and slippers.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 128 per person
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness centre
  • Hot springs
  • Playground

Family friendly

  • Free cots/infant beds
  • Mini-fridge
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter
  • Turndown service

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from 2:30 PM to 10:00 PM

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheel-chair doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Mini fridge

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 128 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:30 PM to 10:00 PM

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Novotel Suzhou Tai Lake Santeh Hotel and receive a full refund?
Yes, Novotel Suzhou Tai Lake Santeh Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Suzhou Tai Lake Santeh Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Suzhou Tai Lake Santeh Hotel?
As of 22 Jan,2021, prices found for a 1-night stay for 2 adults at Novotel Suzhou Tai Lake Santeh Hotel on 21 Feb,2021 start from SG$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Suzhou Tai Lake Santeh Hotel?
Self-parking is free at this property.
What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is Novotel Suzhou Tai Lake Santeh Hotel located?
Located in Wuzhong, this hotel is 1.3 mi (2.1 km) from Lake Tai and 8.1 mi (13.1 km) from Gusong Garden.

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