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Egyptian cotton sheets, premium bedding, memory foam beds, free minibar
Egyptian cotton sheets, premium bedding, memory foam beds, free minibar
Egyptian cotton sheets, premium bedding, memory foam beds, free minibar
Egyptian cotton sheets, premium bedding, memory foam beds, free minibar

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationTaiping Mountain12 min drive
    Popular LocationTai Hu Lake17 min drive
    Popular LocationGusong Garden23 min drive
    AirportWuxi (WUX-Shuofang)48 min drive

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  • Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Deluxe King Room

    Room amenities

    • 48 sq m
    • Sleeps 4
    More detailsDeluxe King Room
  • Deluxe Room, 2 Single Beds

    Room amenities

    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Twin Room

    Room amenities

    • 40 sq m
    • Sleeps 4
    More detailsDeluxe Twin Room
  • Deluxe Suite, 1 King Bed

    Room amenities

    • Sleeps 4
    More detailsDeluxe Suite, 1 King Bed
  • Superior Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Executive Room, 1 King Bed

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed
  • Superior Suite, 1 Queen Bed with Sofa bed

    Room amenities

    • Sleeps 3
    More detailsSuperior Suite, 1 Queen Bed with Sofa bed
  • Superior Suite, 1 Queen Bed with Sofa bed

    Room amenities

    • Sleeps 3
    More detailsSuperior Suite, 1 Queen Bed with Sofa bed

About this area

Suzhou

Located in Wuzhong neighbourhood, Novotel Suzhou Tai Lake Santeh Hotel is connected to the convention centre. Precious Belt Bridge and Pan Gate are local landmarks, and the area's natural beauty can be seen at Qionglongshan Dongwu National Forest Park and Suzhou Taihu Yuyangshan Scenic Area.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Qionglongshan Dongwu National Forest Park - 11 min drive
  • Taiping Mountain - 12 min drive
  • Baimajian Ecological Garden - 15 min drive
  • Tai Hu Lake - 17 min drive
  • Gusong Garden - 23 min drive

Getting around

  • Suzhou Railway Station - 36 min drive
  • AirportWuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • Where to eat
  • Food Square – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Novotel Suzhou Tai Lake Santeh Hotel

Hotel connected to the convention centre in Wuzhong with free parking
A restaurant, a fitness centre and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a picnic area are on-site. All 169 rooms boast spring water baths, and offer free WiFi and free minibar items. Guests will also find free wired Internet, memory foam and Smart TVs. Housekeeping is available on request.
Novotel Suzhou Tai Lake Santeh Hotel offers 169 forms of air-conditioned accommodation with free minibar items and a safe. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths, bathrobes and slippers.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 128 per person
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Playground

Family friendly

  • Free cots/infant beds
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Porter
  • Turndown service

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 128 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Novotel Suzhou Tai Lake Santeh Hotel and receive a full refund?
Yes, Novotel Suzhou Tai Lake Santeh Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Suzhou Tai Lake Santeh Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Suzhou Tai Lake Santeh Hotel?
Self-parking is free at this property.
What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is Novotel Suzhou Tai Lake Santeh Hotel located?
Located in Wuzhong, this hotel is 8 mi (12.8 km) from Gusong Garden.

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