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42-inch flat-screen TV with cable channels
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPrecious Belt Bridge10 min drive
    Popular LocationJinji Lake12 min drive
    Popular LocationFerris Wheel Paradise17 min drive
    AirportWuxi (WUX-Shuofang)40 min drive

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  • Basic Room, 1 Queen Bed

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  • Luxury Apartment, 1 Bedroom, Partial Lake View

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About this area

Suzhou

Located in Wuzhong neighbourhood, Oakwood Hotel & Residence Suzhou is connected to the convention centre. Precious Belt Bridge and Gate to the East are local landmarks, and the area's natural beauty can be seen at Jinji Lake and Master of the Nets Garden. Travelling with kids? Consider Ferris Wheel Paradise and Jingsi Garden. Our guests love the hotel's quiet location.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Precious Belt Bridge - 10 min drive
  • Jinji Lake - 12 min drive
  • Ferris Wheel Paradise - 17 min drive
  • Suzhou International Expo Center - 20 min drive
  • Yuanrong Times Square - 20 min drive

Getting around

  • Suzhou Railway Station - 30 min drive
  • AirportWuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • Where to eat
  • Dushu Spring – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Oakwood Hotel & Residence Suzhou

Luxury hotel connected to the convention centre in Suzhou with free parking
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business centre and a complimentary children's club are on-site. All 250 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, premium bedding and coffee/tea makers.
Oakwood Hotel & Residence Suzhou offers 250 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. 42-inch Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 98.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free children's club
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 98.00 per person (approximately)
  • Rollaway bed fee: CNY 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Oakwood Hotel & Residence Suzhou and receive a full refund?
Yes, Oakwood Hotel & Residence Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Oakwood Hotel & Residence Suzhou cancellation policy on our site for more details about any exclusions or requirements.
Is Oakwood Hotel & Residence Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oakwood Hotel & Residence Suzhou?
Self-parking is free at this property.
What time is check-in at Oakwood Hotel & Residence Suzhou?
Check-in is from 2 PM to 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Oakwood Hotel & Residence Suzhou?
Checkout is at noon.
Where is Oakwood Hotel & Residence Suzhou located?
Located in the business district, this family-friendly hotel is within 6 mi (10 km) of Jinji Lake, Ferris Wheel Paradise, and Yuanrong Times Square. Jingsi Garden and In City Shopping Mall are also within 9 miles (15 km).
4.4
Excellent
66 reviews
5 - Excellent
37
4 - Good
22
3 - Okay
6
2 - Poor
0
1 - Terrible
1

4.4/5

Cleanliness

4.1/5

Staff & service

4.6/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the industrial/tech/education area
I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Stayed 3 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

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