Pan Pacific Suzhou

Riverwalk hotel with 4 restaurants and fitness centre

Choose dates to view prices

Where to?

Dates

October 2025

27

November 2025

4 restaurants, breakfast, lunch, dinner served; international cuisine

2 bedrooms, down duvets, minibar, in-room safe

Pan Pacific Suzhou, near Shantang Street, offers a peaceful escape with a garden and driving range. Dine at four on-site international restaurants, relax in the sauna or steam room, and swim in the seasonal outdoor pool. Helpful staff and free in-room WiFi enhance the experience.

Wonderful

Popular amenities

Spa
Pool
Room service
Gym
24/7 front desk

includes taxes & fees

5 Nov - 6 Nov

Room options

Check availability for these dates

Tonight

Oct 27 - Oct 28

Tomorrow

Oct 28 - Oct 29

All rooms

1 bed

2 beds

3+ beds

Showing 37 of 37 rooms

Premier King

Sleeps 2

Premier Twin

Sleeps 2

Deluxe Suite

Exceptional

Highlights

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Kitchenette

Dining table

Flat-screen TV

Blackout curtains

64 sq m
1 bedroom
Sleeps 2
1 King Bed

Premier Twin

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Down duvet

2 bedrooms

Blackout curtains

Hairdryer

Bathrobes

32 sq m
Sleeps 2
2 Twin Beds

Deluxe King

Exceptional

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

2 bedrooms

Down duvet

Hairdryer

Bathrobes

Minibar

32 sq m
Sleeps 2
1 King Bed

Deluxe Twin

Very good

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

2 bedrooms

Down duvet

Hairdryer

Bathrobes

Minibar

32 sq m
Sleeps 2
2 Twin Beds

Premier Balcony Suite

Exceptional

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Kitchenette

Dining table

Flat-screen TV

68 sq m
1 bedroom
Sleeps 2
1 King Bed

Premier Balcony Twin

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

2 bedrooms

Down duvet

Hairdryer

Bathrobes

36 sq m
Sleeps 3
2 Large Twin Beds

Premier Balcony King

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Down duvet

2 bedrooms

Blackout curtains

Hairdryer

36 sq m
Sleeps 2
1 King Bed

Family Suite

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Down duvet

2 bedrooms

Bathrobes

2 bathrooms

64 sq m
2 bedrooms
Sleeps 3
1 Queen Bed and 1 Large Twin Bed

Family Two Bedrooms

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Blackout curtains

Down duvet

2 bedrooms

Hairdryer

Bathrobes

2 bedrooms
Sleeps 4
2 Queen Beds

Family Triple Room

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

2 bedrooms

Down duvet

Hairdryer

Bathrobes

Minibar

Sleeps 3
1 Queen Bed and 1 Twin Bed

Premier View King

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Down duvet

2 bedrooms

Blackout curtains

Hairdryer

Bathrobes

Sleeps 2
1 King Bed

Two Bedroom Executive Suite

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Kitchenette

Flat-screen TV

Blackout curtains

Down duvet

2 bedrooms

Hairdryer

110 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Large Twin Beds

Premier View Twin

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Down duvet

2 bedrooms

Blackout curtains

Hairdryer

Bathrobes

Sleeps 2
2 Large Twin Beds

Family King Room

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Down duvet

2 bedrooms

Blackout curtains

Hairdryer

Bathrobes

Sleeps 3
1 King Bed

Premier King Grande

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Down duvet

2 bedrooms

Blackout curtains

Hairdryer

Bathrobes

Sleeps 4
1 King Bed

Executive Suite

Sleeps 2

Wu Gong Hall

Sleeps 6

Triple Bedroom Executive Suite

Sleeps 6

Two Bedroom Executive Suite

Sleeps 4

Premier Balcony Suite

Sleeps 2

Executive Pagpda Suite

Sleeps 2

Family Suite

Sleeps 3

Family Two Bedrooms

Sleeps 4

Premier Balcony King

Sleeps 2

Premier Balcony Twin

Sleeps 2

Deluxe Room (Double Bed)

Sleeps 2

Deluxe Room (2 beds)

Sleeps 2

Family Triple Room

Sleeps 3

Premier View King

Sleeps 2

Premier King

Highlights

Air conditioning

Free cots/infant beds

Flat-screen TV

Down duvet

2 bedrooms

Blackout curtains

Hairdryer

Bathrobes

32 sq m
Sleeps 2
1 King Bed

Standard 2-bed Room

Sleeps 2

Premier View Twin

Sleeps 2

Deluxe King

Sleeps 2

Deluxe Twin

Sleeps 2

Deluxe Suite

Sleeps 2

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About the area

259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

Guanqian Street - 3 min drive - 3.4 km
Pingjiang Road - 4 min drive - 4.2 km
Shantang Street - 5 min drive - 5.0 km
Suzhou Museum - 6 min drive - 5.5 km
Humble Administrator's Garden - 6 min drive - 5.8 km

Getting around

Renminqiao South Station - 9 min walk
Suzhou Railway Station - 13 min drive
Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

‪Haidilao Hot Pot - ‬17 min walk
‪铁手咖啡制造局Metalhands(沧浪亭店) - ‬16 min walk
‪萃英园 Garden Brasserie - ‬10 min walk
‪KFC (肯德基) - ‬10 min walk
‪Tommy Coffee - ‬12 min walk

About this property

Pan Pacific Suzhou

Luxury hotel near Shantang Street

Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.

Other perks include:

A seasonal outdoor pool and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
Buffet breakfast (surcharge), an outdoor tennis court and an electric car charging station
Express check-out, a 24-hour front desk and a gift shop
Luggage storage, concierge services and a vending machine

Room features

All 336 rooms include comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.

More amenities include:

Free tea bags/instant coffee and electric kettles
Baths or showers, free toiletries and hairdryers
47-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, daily housekeeping and phones

Similar properties

Pool
Hot tub
Spa
Parking included

includes taxes & fees

2 Nov - 3 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Limited on-site parking
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 68 for adults and CNY 68 for children
4 restaurants

Restaurants on site

Sun Ray禧禾意大利灵感餐厅
吴宫瑞面
塔影咖啡
海天楼中餐厅
萃英园全日餐厅

Things to do

Billiards/pool table
Golf driving range
Gym
Indoor pool
Outdoor tennis court
Sauna
Seasonal outdoor pool
Steam room
Table tennis

Family friendly

Children's toys
Indoor pool
Laundry facilities
Lifeguards on site
Seasonal outdoor pool

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

11 meeting rooms
12,917 square feet of conference space
Business centre

Outdoors

Garden
On the riverwalk
Pool loungers
Pool umbrellas

Spa

Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (120 centimetre wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchairs on site

More

3 buildings
5 floors
Banquet hall
Built in 1999
Lifeguards
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

47-inch flat-screen TV with satellite channels

Food and drink

Electric kettle
Free bottled water
Limited room service
Minibar
Tea bags/instant coffee

More

Air conditioning
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM

Early check-in subject to availability

Late check-in subject to availability

Late check-in fee: 50-per cent of room rate for check-in between 1:00 PM and 6:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 6 and younger eat free breakfast

Rollaway/extra beds are available for CNY 300.0 per day.

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 68 for children
Late check-in fee: 50 per cent of room rate for check-in between 1:00 PM and 6:00 PM
Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Pool access available from 7:00 AM to 9:30 PM

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pan Pacific Hotel Suzhou

Pan Pacific Suzhou

Suzhou Pan Pacific

Pan Pacific Suzhou Hotel Suzhou

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Suzhou

Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of 27 Oct, 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 5 Nov, 2025 start from S$109.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available from 1:00 PM to 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Checkout is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this luxury hotel is 2.8 mi (4.6 km) from Shantang Street, and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

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Pan Pacific Suzhou Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Roy

30 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

awesome place to stay

Stayed 2 nights in Sep 2025

10/10 Excellent

Zhao

24 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice stay

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

21 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was super clean. Staffs were friendly and helpful. Will definitely come back to this hotel in future when re-visiting Suzhou.

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

1 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a beautiful hotel, styled in the Wu Dynasty architecture. Highly recommend this hotel to anyone visiting Suzhou.

Stayed 3 nights in Sep 2025

10/10 Excellent

Jie

23 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So beautiful hotel, the room was every clean with beautiful balcony and garden view, hai tien lo restaurant dining was delicious, and I want specially thanks 谈星余，郑明泽，孙智慧，非常感谢他们的热情专业的服务态度。

Stayed 3 nights in Sep 2025

10/10 Excellent

Dora

25 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very large and clean. Beautiful architecture.

Stayed 1 night in Sep 2025

10/10 Excellent

Yile

22 Jul, 2025

Liked: Amenities

We had a great time staying at this hotel

Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

20 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Historical hotel but recently refurbished! All facilities that might be expected and a wide variety of choice for breakfast. Situated as part of the Panmen gardens and free entry with your room key!

Stayed 2 nights in Sep 2025

10/10 Excellent

Olivia

20 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We are a family of four with two kids, 11 and 7. We enjoyed staying at the hotel. The room is clean and organized, the food at hotel restaurant is great plus there’s an indoor and outdoor swimming pool.

Stayed 4 nights in Sep 2025

10/10 Excellent

Francisco

2 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best

Stayed 2 nights in Sep 2025

10/10 Excellent

Kelvin

23 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious and clean room. Helpful and friendly staff. Restaurants inside hotel were good. Beautiful architecture. Balcony has great view to a beautiful park. Right next to an attraction of old tower and park.

Stayed 2 nights in Sep 2025

10/10 Excellent

WENJING

17 Jul, 2025

Liked: Staff & service, amenities, property conditions & facilities

Very pretty and the service is good also!

Stayed 3 nights in Jul 2025

10/10 Excellent

Rongxuan

14 Jun, 2025

Liked: Amenities

The Panmen area is excellent!

Stayed 2 nights in Jun 2025

10/10 Excellent

Fan

13 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent breakfast and services, serene atmosphere surrounded by the garden

Stayed 2 nights in Apr 2025

10/10 Excellent

JiaQing

13 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room is excellent,with nice shower,big gardens

Stayed 1 night in Jun 2025

10/10 Excellent

Loh

27 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A grand hotel that is as much a sight seeing spot by itself as the rest of Suzhou.

Stayed 2 nights in Mar 2025

10/10 Excellent

Ying

21 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommended

Stayed 2 nights in Jan 2025

10/10 Excellent

Ying

17 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s very nice property. We booked a two bedroom executive suite with great view out of the tower. We also try the breakfast buffet with very reasonable price and great election of both Westin and Chinese style breakfast.

Stayed 1 night in Jun 2025

10/10 Excellent

Kam

26 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s more like a resort than a regular hotel. It has a private park on site.

Stayed 6 nights in Apr 2025

10/10 Excellent

Nicholas

10 Dec, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hospitable staff, neat room and great location.

Stayed 1 night in Nov 2024

10/10 Excellent

Daiyan

8 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is good and convenient.

Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

19 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice pèlace for the discovery of Suzhou

Stayed 3 nights in Mar 2025

8/10 Good

Ngoc

15 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, breakfast buffet was just ok. Indoor and outdoor pools, amazing chinese gardens all around and laundry facility.

Stayed 2 nights in Apr 2025

8/10 Good

Thu

13 Sept, 2025

Liked: Cleanliness, staff & service

Hotel staff are very nice and helpful even though there are only few who speak English. I inquired about private transportation service to Hangzhou. The young man (I should have asked for his name) got my info, and later came to my room and confirmed the booking. Great service! Minus one star for this rating is the room soundproof is very poor. We can hear everything in the hallway; people talk loud and run around late at night, and we hear it all.

Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

26 May, 2025

Liked: Cleanliness

Disliked: Staff & service

Big old place

Hotel is big, busy, service is mediocre.

Stayed 2 nights in May 2025

Pan Pacific Suzhou

Choose dates to view prices

Photo gallery for Pan Pacific Suzhou

Reviews

Popular amenities

Room options

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Premier King

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Premier Twin

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Deluxe Suite

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Deluxe Twin

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Premier Balcony Suite

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Premier Balcony Twin

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Family Suite

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Family Two Bedrooms

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Family Triple Room

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Premier View King

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Two Bedroom Executive Suite

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Premier View Twin

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Family King Room

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Premier King Grande

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Executive Suite

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Wu Gong Hall

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Triple Bedroom Executive Suite

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Two Bedroom Executive Suite

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Premier Balcony Suite

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Executive Pagpda Suite

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Family Suite

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Family Two Bedrooms

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Premier Balcony Twin

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Deluxe Room (Double Bed)

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Deluxe Room (2 beds)