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Overview of Renaissance Suzhou Hotel

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Featured image
Indoor pool
View from Room
TV
1 bedroom, premium bedding, down duvet, minibar

Renaissance Suzhou Hotel

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationIn City Shopping Mall8 min walk
    Popular LocationGate to the East6 min drive
    Popular LocationCouple's Retreat Garden8 min drive
    AirportWuxi (WUX-Shuofang)30 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, Non Smoking, City View

5/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking (with one air purifier)

5/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Elite Room, 2 Double Beds, Non Smoking, City View

5/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 King Bed, Non Smoking, City View (with one air purifier)

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, City View

5/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Elite Room, 1 King Bed, Non Smoking, City View

5/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Suzhou

Located in Suzhou, Renaissance Suzhou Hotel is connected to a shopping centre. Gate to the East and Pingjiang Street are notable landmarks, and the area's natural beauty can be seen at Jinji Lake and Humble Administrator's Garden. Travelling with kids? Consider Couple's Retreat Garden and Ferris Wheel Paradise. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • In City Shopping Mall - 8 min walk
  • Gate to the East - 6 min drive
  • Suzhou Pingtan Museum - 8 min drive
  • Couple's Retreat Garden - 8 min drive
  • Suzhou University - 12 min drive

Getting around

  • Suzhou Railway Station - 14 min drive
  • AirportShanghai (SHA-Hongqiao Intl.) - 55 min drive

Restaurants

  • Where to eat
  • Food Studio – Serves breakfast and dinner.
  • Wan Li Restaurant – Serves lunch and dinner.
  • R Bar – Fine-dining restaurant with a bar offering Mediterranean cuisine. Serves brunch, lunch, dinner and light fare.
View in a map

About this property

Renaissance Suzhou Hotel

4.5-star luxury hotel connected to the convention centre in Park Huxi
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a conference centre are on-site. All 360 soundproofed rooms provide free WiFi, free wired Internet and minibars. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and electric kettles.
Renaissance Suzhou Hotel offers 360 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (CNY 100 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: CNY 147 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Free bike hire
  • Indoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Conference centre (19720 square feet of space)

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CNY 155.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 147 per person (approximately)
  • Airport shuttle fee: CNY 800 per vehicle (one way)
  • Extended parking fee: CNY 100 per day
  • Rollaway bed fee: CNY 155.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Renaissance Suzhou
Renaissance Hotel Suzhou
Renaissance Suzhou
Renaissance Suzhou Hotel
Suzhou Renaissance
Suzhou Renaissance Hotel
Renaissance Suzhou Hotel Hotel
Renaissance Suzhou Hotel Suzhou
Renaissance Suzhou Hotel Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at Renaissance Suzhou Hotel and receive a full refund?
Yes, Renaissance Suzhou Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Suzhou Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Renaissance Suzhou Hotel?
As of 22 Jan,2021, prices found for a 1-night stay for 2 adults at Renaissance Suzhou Hotel on 8 Feb,2021 start from SG$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Renaissance Suzhou Hotel have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Renaissance Suzhou Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Renaissance Suzhou Hotel?
Self-parking is free at this property.
What time is check-in at Renaissance Suzhou Hotel?
Check-in is from 2 PM - noon.
What time is check-out at Renaissance Suzhou Hotel?
Checkout is at noon.
Does Renaissance Suzhou Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 800 per vehicle, one way, applies.
Where is Renaissance Suzhou Hotel located?
This family-friendly Suzhou hotel is located on the riverwalk, within 2 mi (3 km) of Gate to the East, Jinji Lake and Suzhou Pingtan Museum. Pingjiang Street and Suzhou University are also within 3 mi (5 km).
4.6
Wonderful
Rating 5 - Excellent. 85 out of 134 reviews
5 - Excellent 63%
Rating 4 - Good. 44 out of 134 reviews
4 - Good 33%
Rating 3 - Okay. 2 out of 134 reviews
3 - Okay 1%
Rating 2 - Poor. 3 out of 134 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 134 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable accommodation.
The hotel is nice. It seemed like a standard business hotel.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast choices are great ! Selection of pillow is excellent ! Staff service is professional and warm !
Stayed 3 nights in Oct 2019

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
First world crimes
Super room, very well kept, but some serious crimes against 1st world travellers. The towels at the pool were acrylic and not only were the two loaves of breakfast bread stale, but they were back the next morning. Ditto, crisps in the Club Lounge were bendy - they must have come out and then been put back a lot of times. Is that what Marriott means? In China we've loved the Hyatts and the Shangri-la's we've stayed in this trip. The Suzhou Renaissance stands out as unacceptable. In places like China, you crave occasional western items like bread and crisps - so they must be right.
Stayed 2 nights in Oct 2019

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. Selection of breakfast was very good too.
Stayed 2 nights in Sep 2019

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