- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Photo gallery
Reviews
Wonderful
121 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu
What's nearby
- Lingering Garden
- 4 min drive
- Shantang Street
- 9 min drive
- Hanshan Temple
- 11 min drive
- Wuxi (WUX-Shuofang)
- 30 min drive
Choose dates to view prices
Book online or call:
65 6415 5556Deluxe King
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsDeluxe Twin
Room Amenities
- City view
- Sleeps 3
- 2 Single Beds
More detailsHorizon Deluxe King
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsHorizon Deluxe Twin
Room Amenities
- City view
- Sleeps 3
- 2 Single Beds
More detailsPremier King
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsExecutive Suite King
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More detailsHorizon, Premier Room, 1 King Bed
Room Amenities
- City view
- Sleeps 3
- 1 King Bed
More details
About this area
Suzhou
Located in Suzhou, Shangri-La Hotel Suzhou is in the business district and connected to a shopping centre. Hanshan Temple and Pan Gate are local landmarks, and travellers looking to shop may want to visit Metro Shopping Mall and Shantang Street. Travelling with kids? Consider Baimajian Ecological Garden and Ferris Wheel Paradise.
What's nearby
- Lingering Garden - 4 min drive
- Shantang Street - 7 min drive
- Pan Gate - 7 min drive
- Shantang Street - 9 min drive
- Hanshan Temple - 11 min drive
Getting around
- Suzhou Railway Station - 18 min drive
- Wuxi (WUX-Shuofang) - 42 min drive
Restaurants
- Where to eat
- Cafe Soo – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner. Kids' menu available.
- Shang Palace – Restaurant offering Chinese cuisine. Serves lunch and dinner.
- Nishimura – Restaurant offering Japanese cuisine. Serves lunch and dinner.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service
Food and drink
Breakfast available for a fee: CNY 161 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
24-hour fitness centre
Children's pool
Indoor pool
Outdoor tennis court
Sauna
Shopping
Spa services
Hot tub
Steam room
Tennis
Family friendly
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services
Languages spoken
Chinese
English
Japanese
Business services
Business centre
Meeting rooms
Outdoors
Garden
Spa
6 treatment rooms
Body treatments
Massage/treatment rooms
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Free toiletries
Hairdryer
Separate bathtub and shower
Towels
Entertainment
premium channels
satellite channels
TV
Food and drink
Minibar
More
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service
Window screens
Policies
Check-in
Check-in between 2 PM - midnight
Express check-in
Minimum check-in age - 21
Check-out
Check-out before noon
Express check-out
Special check-in instructions
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
- Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 349.8 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: CNY 161 per person (approximately)
- Airport shuttle fee: CNY 900 per person (one-way)
- Rollaway bed fee: CNY 349.8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Property is also known as
- Shangri-La Hotel Suzhou
- Shangri-La Suzhou
- Shangri La Hotel Suzhou
- Shangri La Suzhou
- Shangri-La Hotel Suzhou Hotel
- Shangri-La Hotel Suzhou Suzhou
- Shangri-La Hotel Suzhou Hotel Suzhou
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A wonderful experience from the beginning. They always make your stay worthwhile
Stayed 2 nights in Jun 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that we were "led" to use a fixed rate "taxi" that parked outside the hotel lobby, which charged us more than otherwise (say a regular taxi or a taxi via an APP). I don't think such act should be linked to such a brand name hotel!
Stayed 1 night in May 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely suggest this location.
First stay here.. staff was fantastic... room large and clean. Located in a good area in a city that never stops growing.
Stayed 3 nights in Mar 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
Good Location, comfortable rooms and good breakfast
Stayed 2 nights in Jun 2018
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