The Ritz-Carlton, Suzhou

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Luxury
5.0 star property
9.0

Wonderful

Luxury hotel located in Gusu District

A garden, dry cleaning/laundry services and a 24-hour gym are just a few of the amenities provided at The Ritz-Carlton, Suzhou. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$349
includes taxes & fees
27 Oct - 28 Oct

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Deluxe Suite, City View, King Bed

A modern hotel room with a large bed, a chair, and a view of city buildings through large windows.

Club Deluxe Suite, City View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Panorama Room, Gusu View, Double Beds

A modern room with a large window, a round table with a plant, and a sofa.

Club Panorama Room, Gusu View, Double Beds

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Panorama Room, Gusu View, King Bed

A modern living room with a sofa, armchair, and a coffee table with books and a plant.

Club Panorama Room, Gusu View, King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, City View, Double Beds

A modern hotel room with two beds, a sofa, a small table, and a large window offering a city view.

Club Room, City View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Premier Suite, Gusu View, King Bed

A modern living room with a sofa, a coffee table, a chair, and a view of a cityscape through large windows.

Club Premier Suite, Gusu View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Panorama Studio Room, Gusu View, King Bed

A modern hotel room with large windows offering a city view, a central column, and contemporary furniture.

Club Panorama Studio Room, Gusu View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, City View

A hotel room with a large bed, a sofa, a small table, and a view of tall buildings through large windows.

Club Room, 1 King Bed, City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View, Double Beds

A modern hotel room with two beds, a sofa, a small table, and a large window offering a city view.

Deluxe Room, City View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, City View, King Bed

A hotel room with a large bed, a sofa, a small table, and a view of tall buildings through large windows.

Deluxe Room, City View, King Bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Room, Gusu View, King Bed

A modern living room with a sofa, armchair, and a coffee table with books and a plant.

Panorama Room, Gusu View, King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Room, Gusu View, Double Beds

A modern room with a large window, a round table with a plant, and a sofa.

Panorama Room, Gusu View, Double Beds

  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, Gusu View, King Bed

A modern living room with a sofa, a coffee table, a chair, and a view of a cityscape through large windows.

Premier Suite, Gusu View, King Bed

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Gusu View, Double Beds

A hotel room with two beds, a sofa, a round table, and a large window offering a city view.

Premier Room, Gusu View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, Gusu View, King Bed

A modern hotel room with a large bed, a seating area with a table, and a view of a cityscape through large windows.

Premier Room, Gusu View, King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Studio Room, Gusu View, King Bed

A modern hotel room with large windows offering a city view, a central column, and contemporary furniture.

Panorama Studio Room, Gusu View, King Bed

  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, City View, King Bed

A modern hotel room with a large bed, a chair, and a view of city buildings through large windows.

Deluxe Suite, City View, King Bed

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a small round table with a plant, and a view of tall buildings through floor-to-ceiling windows.

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the area

Located in Gusu District, a neighbourhood in Suzhou, The Ritz-Carlton, Suzhou is near a metro station and near theme parks. Suzhou Silk Museum and Suzhou Art & Crafts Museum are cultural highlights, and some of the area's attractions include Classical Gardens of Suzhou and Suzhou Garden and Architecture. Soody Candy Land and Suzhou Water Park are also worth visiting. Visit our Suzhou travel guide
Map
369 Guangji South Road, Suzhou, Jiangsu, 215000

What's nearby

  • A traditional Chinese pavilion over a pond with a stone pathway and lush greenery.
    Humble Administrator's Garden
    8 min drive - 6.9 km
  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    14 min drive - 12.9 km
  • Suzhou Canal Park
    16 min walk - 1.4 km
  • West Garden Temple
    3 min drive - 2.2 km
  • Shantang Street
    5 min drive - 3.6 km

Getting around

  • Sanxiang Square Station
    12 min walk
  • Suzhou Railway Station
    18 min drive
  • Wuxi (WUX-Shuofang)
    42 min drive

Restaurants

  • 胥城大厦 Castle Hotel
    12 min walk
  • The Lounge
    13 min walk
  • 313羊庄
    4 min drive
  • Marriott Suzhou - 48th Floor Executive Lounge
    13 min walk
  • 北门饭店 Beimen Restaurant
    8 min walk

About this property

The Ritz-Carlton, Suzhou

  • Luxury hotel located in Gusu District
  • A garden, dry cleaning/laundry services and a 24-hour gym are just a few of the amenities provided at The Ritz-Carlton, Suzhou. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), train station pick-up service and a 24-hour front desk
    • Local meal delivery service, luggage storage and a lift
  • Room features
  • All 190 individually decorated rooms include comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and separate baths/showers
    • 60-inch TVs with cable channels
    • Housekeeping and phones

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Frequently asked questions

Does The Ritz-Carlton, Suzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Suzhou?

As of 26 Oct, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Suzhou on 27 Oct, 2026 start from S$349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Suzhou pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Suzhou?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton, Suzhou?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Suzhou?

Checkout is at noon.

Where is The Ritz-Carlton, Suzhou located?

Located in Gusu District, this luxury hotel is within 2 miles (3 km) of Suzhou Canal Park, West Garden Temple and Classical Gardens of Suzhou. Suzhou City Moat and Hanshan Temple are also within 3 miles (5 km). Sanxiang Square Station is 12 minutes by foot and Tongjingbei Lu Station is 14 minutes.

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Reviews

The Ritz-Carlton, Suzhou Reviews

9.0

Wonderful

8.6

Cleanliness

8.0

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified review

6/10 Okay

Disliked: Staff & service
it’s not five star hotel
Stayed 10 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor management. Not what you would expect from a top tier international hotel with a good reputation. If you were American or have American expectations, stay away. Staff okay under the circumstances. To name one problem, the queue for breakfast extended from the cafe to the elevators. If there were a duty manager around, this would not be allowed to happen. This was all because there was only one girl who had to make sure that those in the queue were not scroungers. If this is an establishment that allows scroungers to loiter in the lobby, I am not sure I would want to come here again.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客房空間還不錯，環境也很好，周圍有比較大的購物商場，大廳氣味可以，整體都可以的。
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地點鄰近地鐵站，有兩個大型商場，很多食肆，非常方便。 酒店早餐是自助餐形式，中西美食，選擇多元。 我們住了兩晚，兩晚都在酒店食晚飯，點了不同的菜，非常美味。如果住三晚，我們還是會選擇在這家中菜館，標霞食晚飯，也肯定可以選擇跟前兩晚不同的菜式，亦有信心同樣好吃。 特別想多謝酒店的職員們，除了為我們提供寶貴有用的旅遊意見和資料以外丶亦為我們預訂了我們想吃的蛋糕，預先放在我們房間內的冰箱，使我們可以在外出遊玩丶享受晚餐後丶還可以享受到美味的蛋糕。 下次再來蘇州丶酒店和晚飯地點丶不作他想！
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
リッツカールトンにふさわしいサービスで大変満足しています。開業して1年未満なので設備も新しく、滞在が快適でした。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

餐食和泳池都很棒
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and excellent

Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025