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Overview of W Suzhou

Photo gallery

Bar
Indoor pool
Terrace/patio
View from Room
Premium bedding, down duvet, minibar, in-room safe

W Suzhou

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationGate to the East6 min walk
    Popular LocationJinji Lake12 min walk
    Popular LocationIn City Shopping Mall4 min drive
    AirportWuxi (WUX-Shuofang)48 min drive

Choose dates to view prices

Spectacular Room, Room, 2 Queen Beds, Non Smoking, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Fabulous Room, Room, 1 King Bed, Lake View

5/5 guest room rating
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Mega Room, Room, 1 King Bed, Non Smoking, Lake View

No guest room rating
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Lake View

  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Wonderful Room, Room, 2 Queen Beds, Non Smoking, City View

4.2/5 guest room rating
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Spectacular Room, Room, 1 King Bed, Non Smoking, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner

  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Lake View

  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 47 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

No guest room rating
  • 47 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Queen Beds

Wonderful Room, Room, 1 King Bed, Non Smoking, City View

4/5 guest room rating
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Lake View

No guest room rating
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

About this area

Suzhou

Located in Wuzhong neighbourhood, W Suzhou is connected to a shopping centre. Suzhou Culture and Arts Center and Suzhou Museum are cultural highlights, and some of the area's notable landmarks include Yuanrong Times Square and Hanshan Temple. Couple's Retreat Garden and Ferris Wheel Paradise are also worth visiting.
Popular Location

What's nearby

  • Gate to the East - 6 min walk
  • Jinji Lake - 12 min walk
  • In City Shopping Mall - 4 min drive
  • Suzhou Culture and Arts Center - 10 min drive
  • Suzhou International Expo Center - 12 min drive

Getting around

  • Suzhou Railway Station - 18 min drive
  • AirportShanghai (SHA-Hongqiao Intl.) - 56 min drive

Restaurants

  • Where to eat
  • Toro Loco – Al fresco dining restaurant with a bar offering Spanish cuisine. Serves lunch and dinner daily.
  • The Kitchen Table – Al fresco dining buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Su Yan – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Woobar – Serves light fare daily.
View in a map

About this property

W Suzhou

5-star luxury hotel connected to a shopping centre in Wuzhong
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 379 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LED TVs.
W Suzhou offers 379 forms of air-conditioned accommodation with minibars and espresso makers. This individually decorated and furnished accommodation includes day beds. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Away. Services include hot stone massages, facials, body treatments and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Shopping centre
  • Shopping
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Spanish

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8751 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Feather duvet
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 198 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at W Suzhou and receive a full refund?
Yes, W Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to W Suzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at W Suzhou?
As of 23 Jan,2021, prices found for a 1-night stay for 2 adults at W Suzhou on 24 Jan,2021 start from SG$262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does W Suzhou have a pool?
Yes, this property has an indoor pool.
Is W Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at W Suzhou?
Self-parking is free at this property.
What time is check-in at W Suzhou?
Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.
What time is check-out at W Suzhou?
Checkout is at noon.
Where is W Suzhou located?
Located in Wuzhong, this luxury hotel is 0.6 mi (1 km) from Jinji Lake, and within 3 mi (5 km) of Suzhou Culture and Arts Center and Suzhou International Expo Center. Suzhou University and Yuanrong Times Square are also within 6 mi (10 km).
4.5
Wonderful
Rating 5 - Excellent. 46 out of 66 reviews
5 - Excellent 70%
Rating 4 - Good. 11 out of 66 reviews
4 - Good 17%
Rating 3 - Okay. 8 out of 66 reviews
3 - Okay 12%
Rating 2 - Poor. 0 out of 66 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 66 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee (French press) is a mess and below expectations for such upscale hotel room
Stayed 2 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值很高
Very good location and very nice service
Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 2 nights in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
As usual very good
Stayed 1 night in Dec 2019

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