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Indoor pool
Terrace/patio
Terrace/patio
Premium bedding, down duvet, minibar, in-room safe

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationGate to the East6 min walk
    Popular LocationJinji Lake12 min walk
    Popular LocationSuzhou Culture and Arts Center9 min drive
    AirportWuxi (WUX-Shuofang)60 min drive

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  • Spectacular Room, Room, 2 Queen Beds, Non Smoking, City View

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsSpectacular Room, Room, 2 Queen Beds, Non Smoking, City View
  • Fabulous Room, Room, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • Lake view
    • Sleeps 3
    More detailsFabulous Room, Room, 1 King Bed, Lake View
  • Mega Room, Room, 1 King Bed, Non Smoking, Lake View

    Room amenities

    • 52 sq m
    • Lake view
    • Sleeps 3
    More detailsMega Room, Room, 1 King Bed, Non Smoking, Lake View
  • Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Lake View

    Room amenities

    • 113 sq m
    • Lake view
    • Sleeps 4
    More detailsMarvelous Suite, Suite, 1 Bedroom, Non Smoking, Lake View
  • Wonderful Room, Room, 2 Queen Beds, Non Smoking, City View

    4.2/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsWonderful Room, Room, 2 Queen Beds, Non Smoking, City View
  • Spectacular Room, Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsSpectacular Room, Room, 1 King Bed, Non Smoking, City View
  • Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner

    Room amenities

    • 96 sq m
    • Lake view
    • Sleeps 4
    More detailsCool Corner Suite, Suite, 1 Bedroom, Lake View, Corner
  • Studio, 1 Bedroom, Non Smoking, Lake View

    Room amenities

    • 96 sq m
    • Lake view
    • Sleeps 4
    More detailsStudio, 1 Bedroom, Non Smoking, Lake View
  • Room, 1 King Bed, Non Smoking, Partial Lake View

    Room amenities

    • 47 sq m
    • Partial lake view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking, Partial Lake View
  • Room, 2 Queen Beds, Non Smoking, Partial Lake View

    Room amenities

    • 47 sq m
    • Partial lake view
    • Sleeps 3
    More detailsRoom, 2 Queen Beds, Non Smoking, Partial Lake View
  • Wonderful Room, Room, 1 King Bed, Non Smoking, City View

    4/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsWonderful Room, Room, 1 King Bed, Non Smoking, City View
  • Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Lake View

    Room amenities

    • 113 sq m
    • Lake view
    • Sleeps 4
    More detailsFantastic Suite, Suite, 1 Bedroom, Non Smoking, Lake View

About this area

Suzhou

Located in Wuzhong neighbourhood, W Suzhou is connected to a shopping centre. Suzhou Culture and Arts Center and Suzhou Museum are cultural highlights, and some of the area's notable landmarks include Yuanrong Times Square and Hanshan Temple. Ferris Wheel Paradise and Baimajian Ecological Garden are also worth visiting.
Visit our Suzhou travel guide
View in a map
Popular Location

What's nearby

  • Gate to the East - 6 min walk
  • Jinji Lake - 12 min walk
  • Suzhou Culture and Arts Center - 9 min drive
  • Suzhou International Expo Center - 12 min drive
  • Ferris Wheel Paradise - 14 min drive

Getting around

  • Suzhou Railway Station - 19 min drive
  • AirportShanghai (SHA-Hongqiao Intl.) - 56 min drive

Restaurants

  • Where to eat
  • Toro Loco โ€“ Al fresco dining restaurant with a bar offering Spanish cuisine. Serves lunch and dinner daily.
  • The Kitchen Table โ€“ Al fresco dining buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Su Yan โ€“ Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Woobar โ€“ Serves light fare daily.

About this property

W Suzhou

5-star luxury hotel connected to a shopping centre in Wuzhong
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/cafรฉ are on-site. All 379 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LED TVs.
W Suzhou offers 379 forms of air-conditioned accommodation with minibars and espresso makers. This individually decorated and furnished accommodation includes day beds. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Away. Services include hot stone massages, facials, body treatments and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: CNY 198 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Shopping centre
  • Shopping
  • Yoga classes

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Spanish

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8751 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Feather duvet
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 198 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Can I cancel my reservation for free at W Suzhou and receive a full refund?
Yes, W Suzhou offers free cancellation on select room rates, because flexibility matters! Please refer to W Suzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at W Suzhou?
As of 30 Sep,2020, prices found for a 1-night stay for 2 adults at W Suzhou on 12 Oct,2020 start from SG$220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does W Suzhou have a pool?
Yes, this property has an indoor pool.
Is W Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at W Suzhou?
Self-parking is free at this property.
What time is check-in at W Suzhou?
Check-in is from 3:00 PM to noon. Late check-in is available during limited hours.
What time is check-out at W Suzhou?
Checkout is at noon.
Where is W Suzhou located?
Located in Wuzhong, this luxury hotel is 0.6 mi (1 km) from Jinji Lake, and within 3 mi (5 km) of Suzhou Culture and Arts Center and Suzhou International Expo Center. Suzhou University and Yuanrong Times Square are also within 6 mi (10 km).
4.5
Wonderful
60 reviews
5 - Excellent
41
4 - Good
10
3 - Okay
8
2 - Poor
0
1 - Terrible
1

4.6/5

Cleanliness

4.4/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in May 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
As usual very good
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I donโ€™t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
Stayed 2 nights in Dec 2019

5/5 Excellent

Stayed 1 night in Dec 2019

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