Swannanoa Hotels from S$109

"First, the staff was very welcoming and friendly for our two day stay. In addition, the area near the hotel is prime for a low key vibe, surrounded by good choices of food and live entertainment. "

"Clean room, staff were great and knowledgeable. Breakfast was fresh but where's the meat??"

"The breakfast was nice and fresh. Even though I booked it a half hour before I got there, there were chocolates with a welcome personalized note on the bed for us and in the morning a thank you note. They definitely went the extra mile. Clean very cute. Would 100% recommend anybody?"

"I don't eat breakfast, but I did come down for coffee. The attendant was friendly and helpful and everything was clean and full. "

"Great experience , friendly staff , the Bar was awsome and the drinks.from another dimension highly recommended "

"Dated is fine, but when the pullout was so disgusting, no one could sleep on it and room was over all dirty was not acceptable"

"We enjoyed the scenery while having drinks and food when sitting outside at the rooftop bar. The location was close enough for us to walk to the main area for restaurants, shops and micro breweries."

"My son and I stayed here for work and chose this hotel based on its strong ratings, which unfortunately did not match our experience. Check-in wasn’t until 3:00 PM, which I understand. When we returned, staff were training at the front desk. That’s fine, but we were assigned the wrong room. I specifically asked for a room on the back side away from road noise and was told that’s what I had. Instead, we were given a key to the wrong room and just decided to stay in the room we were assigned. After a long day, we settled in to rest, only to be repeatedly disturbed by people trying to enter the room. This happened multiple times. The knocking became aggressive enough that I felt forced to open the door, despite having just been woken up and not being fully dressed. That’s not a situation any guest should be put in. Shortly after, the manager and trainee knocked and said no one should be in the room—despite the fact they had just checked me in. It turned out I was placed in the wrong room. The biggest issue was the lack of follow-up by the manager who exclaimed how they would “make things right,” but no one ever came back, and nothing was done. The room we ended up in was noisy with traffic and semi trucks throughout the night. Breakfast was also disappointing-waffle mix was empty and strangely colored. For nearly $100, this was one of the more frustrating stays I’ve had. I would reconsider this review if management makes an effort to resolve this."

"Atmosphere was so cute and the hotel was cozy! Only two complaints we had were the unexpected construction happening outside our window at 7:30 in the morning, and the awkward pathways for the luggage trolleys."