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The view is magnificent. Staff are friendly and warm.

The room amenities and location was excellent

Great getaway at the heart of the Swiss Alps. Very thoughtful planning throughout by the hotel management. Lots of activities available for the children and family. Loved the indoor thermal pool with slides ! Camping area also had lots of activities for the kids. Very friendly staff at the breakfast area and in their restaurant.

The property is relatively new. The location is just great. At the heart of the village. Walking distance to most restaurants. The property itself is of extremely high quality. Our family had a great time.

Hotel location is perfect at the old town area. Train station is about a 10-15 mins walk away. We took a cab when we checked in but it’s definitely walkable if you don’t have much baggage. The rooms are of a very decent size and are pretty well maintained too, only thing I can complain is the toilet size as I could only open and close the toilet door halfway without knocking on the toilet bowl.

No 1 property in Lucerne!

Service was impeccable! The staff were super helpful and friendly and made us feel at home right away. The stay was memorable and this place truly live up to the high standards.

I cant emphasize enough on the view the room offered! Gawd im not over it! The bed was super comfy, the bathtub was overlooking the window with the mountain/glacier view, room is big, lights were adjustable to how bright or dim u want them, breakfast has quite a good spread, staff were cheerful and helpful, there was 2 complimentary welcome drinks... I can go on more but.. I'll let u experience it for yourself! Superb for couples! Worth every penny!!

Super location, steps away from the train station, outstanding staff and amazing breakfast