City Garden Hotel Group, Taguig hotels

"Staff courteous and helpful"

"Clean room and friendly staff"

"Great location, very clean, and very helpful staff. "

"The room is clean, fresh and comfortable. Thw Building reception team is polite, professional and knowledgeable as well as the maintenance team"

"Staff and amenities are absolutely fabulous. Hands down. The food is fantastic. It’s very rare a hotel will have great customer service and great food but the grand Hyatt has everything down to perfection. Will be staying here from now on. We had the 2 bedroom suite and I didn’t want to leave the room. The bed and pillows are so comfortable. "

"Breakfast (eggs, sausages, rice etc cold; Chia shots not readily available. We love the following: omelette came upon request; property super clean; staff are excellent; respectful and ready to help. Room is more than adequate; always cleaned well; staff very cordial all around; shopping great at SM. Will come back again."

"Thank you"

"We love the Shang’s residences, perfect location, and everyone is personable & professional. We’d like to mention a personal shoutout to Lenard, he serviced our apartment everyday. He was exceptional and he paid attention to details. Like when my husband was using a piece of paper for his mouse, and Lenard offered him a mouse pad."

"This is the best hotel in Manila, by far! I have tried the other luxury hotels. The Shangri-La has the best rooms, service, athletic facility, best location and more. "