Shangri-La Hotels and Resorts, Ortigas Center hotels

"Services were excellent."

"Front desk and Restaurant personnel are kind and professional This property is very clean and staff is kind Also, I had interaction with the manager and management team, and they are also professional and kind Big recommendation for this hotel"

"Clean room, great staff and good breakfast buffet."

"Yes, and the staff are polite "

"Fantastic hotel near the massive Malm of Asia. Great service and friendly staff."

"I had a pleasant stay at this hotel. It’s budget-friendly, the rooms are clean, cozy, and surprisingly decent for the price. It’s perfect for travelers looking for comfort without spending too much. Location is amazing. It’s a quick walk to MOA and some other malls, restaurants and coffee shops. What really stood out was the customer service, especially from Glenda at the front desk. She’s very friendly, approachable, and goes out of her way to assist guests, not every receptionist has that kind of warmth and professionalism. Most of the staff are also polite and helpful, which made my stay even better. I like how they put their hands on their chest when they greet the guests. The only thing I’d suggest is improving the smoking area. Adding a few benches and a small roof or cover would make it more comfortable, especially during rain or strong sun. Overall, great value for money and wonderful service. Would definitely stay again!"

"The room was great and service excellent "

"Breakfast and Airport shuttle was great! Room was a bit small but very clean with modern amenities. Staff was awesome especially housekeeping, concierge and the restaurant staff! Would definitely recommend! "

"This is my fifth or sixth stay at Seda BGC, and it continues to be my favorite hotel whenever I visit Manila. The team here is consistently friendly, courteous, and incredibly accommodating. Every stay makes me feel welcomed and at home. From housekeeping to the gym staff to the front desk, everyone is genuinely warm and attentive. What always stands out to me is the hospitality—the warmth and comfort I feel from the moment I arrive. I always enjoy my stays here with my mom, and each visit reminds me why we keep coming back. The rooms are wonderful, the location is unbeatable, and the staff truly make every stay memorable. I’m already looking forward to returning again next year."