Hotels near Robinsons Galleria Mall

"There was an accident during our stay. The shower enclosure made of glass got shattered when a family member opened it after she took shower….the glass debris/particles spread out all over the bathroom floor. Luckily, her wounds caused by glass particles were non life-threatening. I believe that the glass enclosure set (including its handles and rollers) had a manufacturing defect because the glass was thick but it probably was brittle or partially cracked and the handles/rollers attached to it were not properly screwed, not lubricated well, or not functioning properly. The property (entire building) is new, has been in operation only for the past 6 months, so it is almost impossible that materials used for the bathroom fixtures are old. The security guards who acted as paramedics were very professional and helpful. They were able to perform first-aid to treat wounds successfully."

"The kitchen is spacious with complete kitchen ware and appliances to use and clean however we did not have to cook. "

"Friendly staffs/securities."

"Family friendly"

"No breakfast taken"

"Kind staff"

"Breakfast was good "

"Great experience! Lots of amenities including in room massages, 24hr gym, beautiful dining, and awesome pool! Staff are absolutely amazing and nice and helpful! My only recommendation would be a toilet update but the shower/bath was very nice"

"We had such a wonderful stay! The staff were all so respectful, kind, and accommodating. They were quick to respond to our requests and even replied to my email the night before our flight when I needed to schedule an airport shuttle last minute, I really appreciated how fast and helpful they were! The breakfast buffet was amazing, so delicious and with different selections every day, which made mornings something to look forward to. Big thanks to Miss Jannet, Mr. Jeff, and the Richmonde Café team for making our stay extra special. Everyone was so warm and welcoming, and it truly made a difference. Can’t wait to come back! 💛 "